Ratings based on 230 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

To attend a funeral.

Posted Jul 18, 2014
Pros: The Convenience for me.
Cons: Would have been nice if I had a micro and refrigerator in my room (110). The three other rooms in my party had one.
Location: I was not there on these two visits for pleasure. However, I will return for " fun".
This is my second visit within two months and I must say that the staff is excellent. All were very cordial. The hotel was very convenient for me and easy to get to. Grounds very maintained. They apparently are updating constantly. Room was large and clean and near the back entrance which was very convenient for me at the age of 75. Being Dog friendly was definitely no problem for I never heard a sound from them. Now, the free breakfast was the best ever. I would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Great for the price

Posted Jul 13, 2014
Completely comfortable. View from the room was gorgeous and the quality of the place exceeded expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Comfortable and friendly staff

Posted Jul 11, 2014
Not too far from the Biltmore. Hotel staff was excellent and very helpful. Breakfast buffet was good. Pool was great and had plenty of covered comfortable seating. Perfect for the kids
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

A stay in Asheville

Posted Jul 10, 2014
Pros: Everything
Cons: nothing that I can think of
Location: We didn't stay so we don't know other than the Biltmore Estate.
very pleasant hotel which has great parking areas, especially for those towing a trailer. Excellent restaurant right in the hotel which is convenient if you don't want to drive around after a long day of driving. Very pleasant staff eager to make your stay a good one. The morning breakfast was absolutely awesome, one of the best we ever had for a hotel that provides free breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean and comfortable hotel in the mountains

Posted Jul 7, 2014
Wonderful view of Blue Ridge Mountains. Heated outdoor pool that was very clean. Nice and friendly staff. Will definitely stay there again and recommend to others. Also discovered pet friendly. I will be able to take my pets on next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2014
Nice place. Definitely felt comfortable staying there. The breakfast buffet was pretty awesome as well.
5 out of 5
Recommended
for Other
by A verified traveler from kentucky

Very welcoming!

Posted Jun 23, 2014
Pros: Convenient and unique
Since we were traveling with our dog, it was exceptionally nice to be greeted with all the things we were "welcome" to do during our stay. Our favorites were the walking trail and the patio dining. We enjoyed the patio setting, the food, and live music! We will make it a regular stop over when we travel south.
5 out of 5
Recommended
for Everyone
by Dave & Donna from Sugar Land, Texas

One of the Nicest Holiday Inns in the USA

Posted Jun 12, 2014
Second time - extremely pleasant experience. Staff, food, d├ęcor, etc. all great. The only item was the room air - hard to remain cool.
5 out of 5
Recommended
for Everyone
by Barb from Raleigh, North Carolina

Very nice stay...

Posted Jun 9, 2014
Pros: The cleanliness and comfort of the accommodations, along with the kind staff, made this a delightful stay.
Cons: Nothing that I can think of.
Location: The hotel is very close to Black Mountain, and a short drive from Asheville city center.
My girlfriend and I spent one night at this Holiday Inn. It was a very comfortable stay. The room was clean (and I am very particular) and the staff was very nice to deal with. The bed was very comfortable, and the view of the mountains from our room made it even more luxurious. The breakfast selection, and even the rooms used for breakfast, were very nice. I think anyone could be pleased by what was offered and the comfort of the space. I would recommend this hotel to anyone visiting the area.
5 out of 5
Recommended
for Everyone
by susan from miami, fl

attention to detail

Posted Jun 7, 2014
Pros: very attractively decorated.....mountain setting. used real dishes in breakfast buffet...food tho was average, some of it cold
Cons: keeping hot foods hot
accomodations were excellent - nice, clean room and lots to offer within the hotel.