Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Mountain Vacation

Posted Nov 4, 2014
Pros: The convenience, cleanliness, overall a very accommodating hotel.
Location: Dupont State Park was minutes away, as was Chimney Rock, and there is plenty to do in downtown Hendersonville if that's to your liking.
The person behind the desk when we checked in was very, very helpful. He directed us to points of interest in the area and helped us find just what we were looking for. He was very kind. After the first day we didn't really speak to any of the other people behind the desk, so we can't comment on them, but the first man was extremely nice and just couldn't do enough for us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Charleston, SC

Ok for an overnight trip

Posted Nov 3, 2014
Staff was very friendly however the wifi was awfu when you could connect at all and every A/C outlet in my room was worn out. I had to spread the prongs on my cards to keep them plugged in
4 out of 5
Recommended
for Everyone
by A verified travelerfrom charelston sc

Posted Oct 25, 2014
Pros: the helpful staff
Cons: clean the carpets in the room and hallways
Location: easy location to find even without a gps
the front desk person was very niceand helpful we asked about a good resturant he told where to go and how to get there ,we were pleased with the resturant. we plan to stay here on our next trip to the hendersonville nc area
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2014
The American flag flying out front needs to be replaced ASAP !!! It is in terrible repair.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, NC

Close to the Mountains

Posted Oct 20, 2014
Pros: Proximity to the mountains and everything
Cons: Poor WiFi signal.
Location: Close to the Falls, Mountains, Blue Ridge Parkway, Pisgah and DuPont Forest and the city of Asheville.
Very good budget hotel, Nice service from from Desk Assistans. Breakfast need more selection.
3 out of 5
by A verified travelerfrom Mason, Ohio

Ok hotel

Posted Oct 7, 2014
This hotel was a disappointment for the money. The room was clean but worn...The air conditioning unit was very noisy...There was only one entrance (most hotels have numerous entrances operated with room key).
1 out of 5
Recommended
for Everyone
by A verified travelerfrom charleston

Dead cockroaches inside the front door.

Posted Oct 6, 2014
There were dead cockroaches right inside the lobby. We were given our room and as we opened the door, we were hit with the smell of smoke even though it's a nonsmoking hotel. We changed rooms a was a bit better but then noticed a stink bug crawling inside of our window. We could not wait to leave!! We didn't want to eat the free breakfast with the dead cockroaches.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room

Posted Oct 6, 2014
Very nice for a stop during trip. Two adults and three kids slept fine.
3 out of 5
by A verified traveler

OLD LOOKING

Posted Oct 6, 2014
WE HAD PLUGGRD DRAINS FOR TWO DAYS. (FRONT DESK WAS TOLD) THE OVERALL CONDITION WAS POOR, VERY DATED . OLD CARPETS AND FURNITURE. BREAKFAST WAS OK.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Nice overnight in the mountains

Posted Sep 5, 2014
Pros: I was so pleased to find they had pillows that didn't feel like sleeping on basketballs. Updated d├ęcor in our room very attractive.
Cons: If there was a way to keep cigarette smoke from the entrance, it would be nice. But the inside was very nice.
Location: Beautiful mountains. Close to waterfalls and Chimney Rock.
The hotel was easily booked online. The staff was friendly and helpful. Dining and shopping were easy to get to from the hotel. Breakfast was included and very good. The outside entrance reeked of cigarette smoke, but there was no trace of it in the building.