Property amenity

Reviews of Ramada Limited Catlettsburg/Ashland

2.5 out of 5
Ramada Limited Catlettsburg/Ashland
6003 Centerline Drive, Catlettsburg, KY

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 370 reviews" "
Rating 8 - Good. 127 out of 370 reviews" "
Rating 6 - Okay. 52 out of 370 reviews" "
Rating 4 - Poor. 31 out of 370 reviews" "
Rating 2 - Terrible. 17 out of 370 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location: good for travelers. Entry: thought we were entering through a service entry but nope. It’s the actual hotel entry—a bit modest Desk help and checkin: excellent Elevator up: reeked of smoke Room: spacious, non-smoking floor but room subtly smelled of smoke and pot, especially in the bathroom. We think the wallpaper has absorbed it. Elevator down to find supper: shouting down the hallway; elevator reeked of pot Elevator up after supper: some left over smell. Shouting down the hallway. Can’t read because the lights are too dim, even with all turned on. Hour later: loud voices; 3 cop cars out front. More loud voices down the hallway. 11 pm: lady in adjacent room shouting out the open window to arriving friends. 5 minutes later: more friends coming and so more greeting them from the open window. Our window is open so that the fumes inside can blow out. I’ve a bad headache from the air. Midnight: quiet and sleep. Morning: can’t see out the windows much because they’ve never been washed it seems, but my headache is gone and the air is much improved, but yet for the bathroom. Breakfast: waffle iron is down but otherwise standard cheap hotel breakfast Desk help and breakfast room help: friendly and helpful. Overall: never again
Stayed 1 night in Mar 2024

4/10 Poor

Dakota

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled of smoke in the hole place
Stayed 1 night in Mar 2024

6/10 Okay

Micah

Traveled with family
Liked: Cleanliness, staff & service
I mistakenly booked a smoking room, but the room was pretty clean. No issues with check-in and breakfast options were not adequate.
Stayed 1 night in Jan 2024

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times & have never had a bad experience. Definitely recommend & price is always good!
Stayed 1 night in Dec 2023

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, only complaint is the mini fridge didn't work and did not keep beverages cold. Otherwise it was an awesome stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool area seems to be old, but it is well maintained and very clean
Stayed 1 night in Nov 2023

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Christina

Stayed 1 night in Nov 2023

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities
The hotel is clean and efficiently run.
Stayed 1 night in Oct 2023

8/10 Good

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying here quit often over the past 7 years. The staff is wonderful always treat us like family.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jodi

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ronald

Liked: Staff & service
Room 101. Line of caulk on floor in front of tub was quite funny. It was an amateur attempt that wasn't even touching the base of the tub. Ceiling over tub appears to be in mid repair, at least one would hope. Other than that bathroom, everything was just fine. Staff was wonderful.
Stayed 1 night in Sep 2023

10/10 Excellent

Austin

Stayed 1 night in Sep 2023

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that checked us in was wonderful. Very friendly and helpful with a big smile on her face. She really made us feel welcome.
Stayed 1 night in Sep 2023

4/10 Poor

Nikki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One of worse hotels Ive stayed at!
I will never stay here again! I booked a jacuzzi room and upon arrival the water in bathtub wouldn't go down and the room looked dirty. Front desk put me in another room no problem. The room was worse! The jacuzzi wanst cleaned, old and broken, floor was cracked, it was terrible! I again got switched to another room. It was alittle better but didnt get in jacuzzi due to cleaniness of hotel. I paid for this room and it was a waste! We wasnt able to relax due to these issues and how run down the hotel was. I want half of my money back for driving a long ways to this dump for nothing! I am very disappointed and will never stay here again.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
Poor check in
Took 15 minutes for anyone to come to the desk for check in, then another 15-20 and 2 computers to actually check in
Stayed 1 night in Aug 2023

8/10 Good

William

Stayed 1 night in Aug 2023

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 1 night in Jul 2023

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for one night
My daughter in law and I stayed one night with our grandsons. Took them to Camden park, it's a small amusement park not far from the hotel. The hotel stay was okay. The room was nice & clean. The beds not so comfy. The staff was friendly when we checked in but not so friendly when checking out. I think it's okay for family passing through for one night. I wouldn't stay any longer than that. Check out on website says 11am. But the hotel informed us it was inaccurate so check out is at 10am. They need a later check out, 10am is too early.
Stayed 1 night in Jul 2023

4/10 Poor

Ramakrishna

Stayed 1 night in Jul 2023

10/10 Excellent

jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
A good place! VERY CLEAN!
Stayed 1 night in Jul 2023

6/10 Okay

Michelle

Traveled with family
Good overnight, but check your records
Nice for a overnight, however be careful when you check-in if you pre-paid for your room, I was charged a second time for the same room. The manager was late coming in. Finally able to get a refund before I signed out.
Stayed 1 night in Jul 2023

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a very good stay.
Peeling paint around window. Blind would not raise. Lamp on desk broken. Only smokng rooms available to accommodate pets. Refused to give us a non-smoking room. Only 1 room key given, desk clerk said that she didn't have very many keys. Only ice machine was on the 3rd floor at the end of the hall, our room was on the 2nd floor.
Stayed 1 night in Jun 2023

6/10 Okay

Kara

Stayed 3 nights in Jun 2023

6/10 Okay

Nancy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great they helped me with my room and my pet and the bed was comfy. The room was hot and stuffy when we went in the air wasn't on after it cooled down it was ok. Good for a overnight after driving all day
Stayed 1 night in Jun 2023

2/10 Terrible

Peggy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It took me forever to check-in. They didn’t know what they were doing. I was charged by Travelocity and the hotel said I had to pay again. The outside of the building looks great but the halls and room was dreary the ceiling in the bathroom was patched and plaster was falling. I bad double for a room and they said, we don’t know ask Travelocity.
Stayed 1 night in Jun 2023

10/10 Excellent

Delinda

Stayed 1 night in Jun 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Rosalyn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Okay for 1 night
The king suite needs a deep clean.
Stayed 1 night in Jun 2023

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from Abbey at front desk.
Stayed 1 night in Jun 2023

10/10 Excellent

Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jedidiah

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our overnight stay here. Very clean, hallways and rooms smelt good! Very friendly front desk. Subway just across the parking lot was perfect for us too. And then a nice hot breakfast in the morning!
Stayed 1 night in May 2023

8/10 Good

Lee Ann

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stained bedding is never ok!! Not sure if its from food or blood...beyond disgusted. Bathroom wallpaper is bubbled and not attached. Tub was covered in black stuff and other people's hair. Got a room for 4 people but only given towels for 2 people. Hot tub broken and pool was too cold to enjoy it. Obviously Ramada does not want repeat business with these conditions. Absolutely the qorst hotel experience
Stayed 1 night in May 2023

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Mindi

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful stay
We loved the stay, and definitely coming back. We was looking for a relaxing get away for a night. And it was perfect. Very clean. And had everything we needed and great costumer service
Stayed 1 night in Apr 2023

10/10 Excellent

richard k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
So so hotel
The staff was great and the room was clean. Bed was very comfortable. The only reason I did a 4 was the pool and jacuzzi were out of service. They did upgrade our room to a jacuzzi room. Staff was great. When I showere Iwas left standing in water to my ankles because it didn’t drain well. Breakfast choices were lacking considering price of room.
Stayed 1 night in Mar 2023
Response from Abbigail on Mar 29, 2023
The breakfast we have at the moment is all we are allowed to have with our standards. The pool and spa are closed due to needing a new heater. I am glad we were able to accommodate with the free upgrade.

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Kendra

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Courtney, Pembroke

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Took about 10-15 minutes for someone to show up to front desk to check us in.. The pool was closed we were not notified it was closed that was 1 of main reasons to book hotel
Stayed 3 nights in Feb 2023
Response from Abbigail on Feb 20, 2023
Our pool was closed due to the pool heater being broken at the time. However, we are doing our best to get it fixed as soon as possible. I do apologize about the staff not informing you, as well as there being a 10-15 minute wait for a staff member to assist you. We do have a phone by the elevator in case this does happen that you can dial 0 on to reach the staff member if they are not at the desk.