Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommendable hotel

Posted Jul 28, 2014
Pros: The hotel is used to dealing with pets and seem to understand what small things make a big differenc.e
Cons: My only compliant was that when booking I was told late checkout was later than it actually was.
I stayed there with my dog for one night. For the $15 pet fee they give you treats, poo bags and offer bedding, which is a nice convenince. They have a very nice patio and there is a trail down to the river. There is also a hot breakfast in the morning. My only compliant was that when booking I was told late checkout was later than it actually was.
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you for your comment.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nebraska

Overall satisfied

Posted Jul 26, 2014
Pool was a bit tiny and the views are not great as described on the site however overall it was cozy and comfortable enough
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Posted Jul 4, 2014
With road construction in town, I had to call and ask for directions. Spot on! When I arrived I asked for a room on the first floor. The only one available was a suite but I was immediately upgraded at no additional charge.
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Relaxing for two days.

Posted Jul 3, 2014
Pros: Convenience to Aspen and getting back to I-70 to continue our journey.
Cons: 2 beds it was difficult getting around 1 by the window when the desk chair in use- 2nd chair would be nice for eating a meal in the room-closet small
Location: Aspen and Glenwood Springs
The hotel was close to the main road but had a room that didn't get that noise - however, we were facing the parking lot with motorcycles and trucks starting up. Fortunately didn't keep us awake when were sleeping. The room was small for the amount of furniture in it but worked around it. Only one chair in the room so made it difficult to eat any meals in the room. Breakfast was good and menu items varied. We used the self-laundry facilities and had no problems.
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Co

Posted Jun 29, 2014
The staff was wonderful, especially Linda who treated us and our dog superbly.
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Overnight stay, staff was very helpful with recommending a place for dinner....comfortable room and decent breakfast!
Comment from Hotel Management
Aug 25, 2014 by General Manager, Hotel Management
thank you.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 17, 2014
The night's stay was very comfortable. The staff was very helpful recommending local restaurants.
5 out of 5
Recommended
for Everyone
by Traveler from Sonoma County, CA

No fuss, good comfort.

Posted Jun 13, 2014
Loved the bed, cleanliness, laundry facility, and ease of parking. Breakfast is worth skipping...lots of carbs and white flour/sugar food. Eggs when not already gone seems pre-packaged. Yogurt and fruit was appreciated. A comfortable and practical nice chain. I's stay there again but skip the breakfast.
Comment from Hotel Management
Jun 15, 2014 by General Manager, Hotel Management
thank you! we appreciate you ranked us the perfect five !
2 out of 5
by A verified traveler from lyons, co

nice folks, loud room

Posted May 27, 2014
Pros: staff was friendly
Cons: don't force people into a room that is so obviously inferior.
We checked in and the staff was friendly enough after chastising me for not having called ahead to tell her I had a pet. It worked out fine, we got a pet room, but beware it was sandwiched between the laundry room and the janitorial room and was constantly inundated with loud noises. Not a good room at all.
4 out of 5
Recommended
by A verified traveler

Posted May 20, 2014 on Hotels.com
Comment from Hotel Management
May 30, 2014 by General Manager, Hotel Management
Thank you.
Comment from Hotel Management
May 30, 2014 by General Manager, Hotel Management
thank you