Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Colorado Tour

Posted Jul 27, 2014
Pros: Comfort and cleanliness
Cons: Supply drier sheets for laundry or at least offer to sell them.
My wife and I spent two weeks traveling through several areas in Colorado. Our stay at Viceroy was made on the internet and we were surprised upon our arrival. It met our personal expectations and more. The staff was knowledgeable and friendly and made us feel wanted and appreciated. We haven't been disappointed many times but this facility was a step above.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stunning hotel!

Posted Jul 22, 2014
This hotel is absolutely gorgeous, the amenities are great - especially the pool. The staff was incredibly friendly and helpful. Everyone went out of their way to make my stay wonderful. I plan ato come back and spend a weekend there every summer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good just with lil expenses.

Posted Apr 20, 2014
It was a great stay just had additional expenses on our bill for valet and winter season expense. Also the room temperature didn't seem to get low enough even with running it the whole time. Overall a good stay and a place we'd come back to.
5 out of 5
Recommended
for Everyone
by Clau from Mexico

wonderful hotel just in a ski run and lift

Posted Apr 10, 2014
Pros: the confort,
Cons: someone of their staff
Location: Is a perfect one for skii sports
was great, so nice and confortable, except one or two of the staff, the rest was absolutly kind, and helpfull, at special way the ski valet staff, they are great, as well the shuttle service staff, The Viceroy at snowmass is really something to skii, I loved it.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great

Posted Apr 9, 2014 on Hotels.com
Great place to stay
2 out of 5
by Sam from San Francisco, CA

5 star hotel, 3 star service

Posted Mar 31, 2014
Pros: Looks good on the outside and online.
Cons: New management is needed!
The Viceroy Snowmass appears on the surface THE place to stay, however you soon realize the inconveniences and shortcomings. We stayed in ski season. If you finish skiing at the base of the main lifts, with a group, or meeting for a drink, shopping (plaza or mall area), or collecting little ones from the Treehouse, relying on the hotel shuttle is problematic. The excuses about flat batteries were tiresome, as were the long walks home laden with gear. Too many things were not working or missing from the room, and when requests were passed along the line of staff, the message either didn't get through or was lost in translation. Despite the occasional friendly face at reception, middle and upper management at the Viceroy was clearly lack-lustre. Do yourself a favor.... Pay less and stay closer to the action
5 out of 5
Recommended
for Families
by MARCIA from rio de janeiro

Great location, great staff small rooms

Posted Feb 10, 2014
Pros: Location and service
Cons: Better and bigger sofabed !! Free parking instead of valet !!
Location: on the slopes
Great location ( ski in-out ) whith ski vallet service, corteous staff but small rooms for family of 4 ( 2 adults and 2 children - 1 bedroom suite ) !
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel Great Location

Posted Jan 22, 2014
Pros: Location and friendly staff
Cons: There should not be an extra charge for resort fee every night..Hotel prices were on the high end
Location: The mall is close but if you want to go to aspen you need a car
Hotel was fantastic. Write at the slope. snow mass is a great sky area and you wont go wrong with this hotel at all!!! Def will come back.
5 out of 5
Recommended
for Everyone
by Ski enthusiast

Fine hotel, terrific location for skiing

Posted Jan 6, 2014
Great hotel, location, and restaurants.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 4, 2014 on Hotels.com
Excellent ski valet services