Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 3, 2015
The hotel was great. Excellent service and the room was very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 30, 2015
We enjoyed our stay there. The staff there were very friendly and acommodating. The room was very comfortable and clean. The only bad things were the parking, which you had to park far away or pay $35 a day for valet parking, and we were on the 8th floor, and we had to take 3 elevators to get to our room, plus walk a long way. Otherwise it was an enjoyable stay. We were there for a wedding in Maroon Bells, which is a beautiful area.
2 out of 5
by A verified traveler from Denver

Wasn't what I was hoping for.

Posted Jul 24, 2015
Pros: The decor is lovely. The rooms are comfortable.
Cons: Communication. No posted hours for the spa on the website or at the hotel. General maintenance
Location: Il Poggio great Italian restaurant great wine selection, reservations recommended. Venga Venga is a delicious mexican bar. Zane's good watering hole.
This was a little get away in snowmass for my girlfriend and I. We decided to stay at the Westin because we shot a wedding here last year and was impressed by the decor and accommodations of the hotel at the time. Our room was located on the 8th floor but had to take the lobby elevator to the 5th floor, walk all the way across to the other side and take another elevator to the 8th floor. It was quite a trek to get to our room. We were really looking forward to spending time at the spa and restaurants. But with our stay being during the week and not the weekend in the summer, the spa was closed the restaurant was only open during breakfast. We called the front desk many times to be forwarded to the spa but not once did they ever mention that the spa was closed. Could have saved time and hope if they simply mentioned it was closed. Disappointing considering we were ready to spend a considerable amount on spa days. Seeing how the spa was closed and there was no bath tub in our room, we headed to the pool. The pool was "heated" and had two Jacuzzis. The jets in one hot tub was broken and the other was in working order but had low water levels. Pool had a pool side menu but the three hours spent laying in the sun, not one server or grounds crew was spotted. I was very disappointed in our stay and don't see a reason to come back.
3 out of 5
Recommended
for Everyone
by A verified traveler from St Louis

Ok because of location

Posted Jul 24, 2015
Did not live up to Westin standards. Beds were not heavenly. Staff was very young & not well informed. All of the ones I saw looked as if they just rolled out of bed. Wrinkled clothes. You needed a map to get to your room & not very clean. Carpeting was filthy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good location

Posted Jul 23, 2015
Beautiful and clean hotel with great location near the Snowmass Mall. Really enjoyed our stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

スッキリした滞在向け

Posted Jul 19, 2015
Pros: 室内は木目のシンプルなインテリア。全体的に小ざっぱりしていて気持ちがいいです。
Cons: 唯一、?と思ったのは、エレベーターが中々来ないこと。3基くらいあったんですけどね。
室内は木目のシンプルなインテリア。全体的に小ざっぱりしていて気持ちがいいです。 フロントの人も愛想が良い。 唯一、?と思ったのは、エレベーターが中々来ないこと。3基くらいあったんですけどね。
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

The staff in The Kitchen were excellent.

Posted Jul 14, 2015
Fantastic. The staff were eager to assist. Someone is always ready to help with any problems. Facilities for all needs are right on the premise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Beautiful views. Room was very nice & clean. Bathroom was huge. The only negative would be that it was difficult to navigate through the hotel. Had to take 2 different elevators that were on opposite ends of hotel just to get to our room.Other guests we encountered complained of the same thing. However, we felt that was just a minor speed bump & would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Very nice hotel

Posted Jun 26, 2015
The only thing that was not excellent was the elevators. You have to take two to get to the upper floors. And you have to figure out which one doesn't have stairs to bring a luggage rack. Other than that. Amazing!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Jun 22, 2015
Pros: Bed. Bathroom.
Cons: i have nothing to add.
Location: Loved the mall and Village.
Nice room. I travel for work every week and i can appreciate a nice room. Great hotel. Loved Snowmass Village.