I stayed here for one night. Staff spoke English and were very courteous. This hotel is right across from the beach and not too far from the Atami station and down town. The hot springs was a added bonus. Room was spacious and had a nice view of the ocean.
Situated in the city center, this hotel is in the same region as Hakone Shrine, Hakone Open Air Museum, and Great Boiling …More
Too bad this would have been a great Onsen (hot spring bath) hotel if it were not for a single dreadful problem (at least for me). Atami is a well-known onsen town, and people who come to this town look forward to sea food and onsen.
Well, when I arrived at the hotel and went to the main male bath room, I found one female employee, middle-aged woman in jerseys, is stationed at the entry. And soon I noticed that this woman freely walks around the dressing area (where you disrobe) and even in the large bathroom itself. Some locals do not seem to mind, but for mw, a Japanese native who has lived in the US for more than half of his life, just cannot accept letting a stranger woman in the same room where I am naked.
So I left the bath room, luckily still clothed, went back to my room, and took a bath in a tiny bath tab. And next morning, when I checked in the main bathroom again, I found the same woman still walking around and "serving" male customers.
What's the point of coming to an onsen hotel where you are forced to use a super-small bath tub in the room?
Otherwise, the hotel is ideally located right on the ocean front with a great view from the room, and food was good and other employees were very friendly. When I complained about that female employee at the front desk, the clerk seemed very surprised. Maybe she was not an employee? But all the same, you cannot use onsen at an onsen hotel. I will NOT recommend this place to any of my friends.
Mimune from San Jose, CA, USA
Situated by the sea, this hotel is in the same region as Hakone Shrine, Hakone Open Air Museum, and Great Boiling Valley …More