The room (and i believe whole hotel) was supposed to be nonsmoking, but when I got there, my room smelled like an ashtray, bed, towels, curtains, etc. There was also an ashtray in the room, so it probably shouldnt have been listed as "nonsmoking." It was also dirty, with mold all over the bathroom, only a single sheet on the bed so it was freezing. Lastly, while some staff clearly knew what was going on, the guy at check in told me to use the elevator, which later On the upper floors it had labels not to use the elevators because people were getting stuck inside. That seemed like a fire hazard in addition to the locking doors to get in and out without a lot of guidance on how to get out (it was a small silver button to the side of the door), also a fire hazard.