Lobby sitting area

Reviews of Civitel Olympic Hotel

4 out of 5
Civitel Olympic Hotel
2a Kifissias Avenue & Pantanassis Str., Marousi, Attiki

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 128 reviews" "
Rating 8 - Good. 51 out of 128 reviews" "
Rating 6 - Okay. 16 out of 128 reviews" "
Rating 4 - Poor. 10 out of 128 reviews" "
Rating 2 - Terrible. 4 out of 128 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was an ok stay, but it wasn't in a great location. Also, it was hot in the room, but when you open the windows to get air, it was so noisy from the highway traffic that you couldn't even hear each other speak in the room. The beds were uncomfortable, and they only had 1 flat pillow each. The bathroom had small bugs flying in it. The staff was nice, and there was plenty of parking.
Stayed 2 nights in Mar 2024
Response from Civitel Olympic on Mar 19, 2024
Dear Guest,Thank you for choosing to stay at Civitel Olympic Hotel and for bringing your review to our attention. First of all, we would like to thank you for your positive comments about your stay and our staff. It is with concern that we find out that you weren't fully satisfied with our bathroom and some of the room’s facilities. Your feedback is very much appreciated. Kindly note that we are already planning a partial renovation in our hotel. Wish you could give us another opportunity in the future to welcome you back and prove that we can serve you better.Kind Regards,Dimitra KoumpouniHotel Manager

2/10 Terrible

pierre

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel needs renovation
Stayed 2 nights in Mar 2024
Response from Civitel Olympic on Apr 15, 2024
Dear pierre,Thank you for taking time and reviewing your stay. We appreciate your feedback and will address all the issues right away with the hotel's management team. Yours sincerely,

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Civitel Olympic on Dec 7, 2023
Dear Patrick,Thank you very much for sharing your feedback about your stay at Civitel Olympic Hotel. We would like to start by apologizing to you for not meeting your expectations. We strive to ensure that all our guests leave our property satisfied and that they have a wonderful experience, however it seems that on this occasion we let ourselves down. We hope you can give us an opportunity to change your perception into a positive one. Warm regards,

10/10 Excellent

Nick

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, safe and quiet Excellent location
Stayed 1 night in Aug 2023
Response from Civitel Olympic on Aug 22, 2023
Dear Guest,Let us thank you for recommending Civitel Olympic Hotel after the experience you had with us! We were truly pleased to hear that you enjoyed our location. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Civitel Olympic Hotel.Best Regards,

10/10 Excellent

Radmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, great breakfast buffet, airport transfer
Stayed 2 nights in Jul 2023
Response from Civitel Olympic on Aug 22, 2023
Dear Radmila,Thank you for staying in Civitel Olympic Hotel and sharing your positive rating. We were truly pleased to hear that you enjoyed the breakfast buffet and our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Civitel Olympic Hotel.Best Regards,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Civitel Olympic on Jul 24, 2023
Dear Andrew,We noted with pleasure the positive rating you have posted on your Civitel Olympic Hotel experience and look forward to welcoming you back soon.With best regards,

10/10 Excellent

John

Stayed 1 night in Jan 2023
Response from Civitel Olympic on Jan 24, 2023
Dear John,We appreciate that you have taken the time to write a review for Civitel Olympic Hotel. It is always pleasant to know that our guests appreciate our quality of service and that we are able to fully meet your expectations. We look forward to welcoming you back on your next visit.Kind Regards,

4/10 Poor

Priscillia

Well, I arrived very late only to be given a room on the first floor with two twin beds instead of a king size. I went back down to the reception and grudgingly got given a room on the second floor which stunk of cigarette smoke. I went down again and after a long discussion was given a room on the 4th floor with a king size bed and no smocking smell.
Stayed 1 night in Sep 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Priscillia,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to perform the level of service you unquestionably deserve to receive. We view your feedback as a crucial opportunity to improve our services at all levels. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We are hoping to have more opportunities in future to welcome you back. Best Regards,

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!!!
Stayed 1 night in Jul 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Joan,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Civitel Olympic Hotel.Kind regards,

4/10 Poor

Edward

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not going back
Loud street noise no air con and it was boiling in the room
Stayed 1 night in Apr 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Edward,Thank you for taking the time to leave your feedback. We would like to apologize for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and to ensure that our guests feel at home. The comments above have been addressed while you were staying with us, however if you wish to discuss this matter further do not hesitate to contact us directly. Yours sincerely,

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. Its clean and modern.
Stayed 3 nights in Mar 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Jennifer,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us and we truly hope your next stay is just around the corner.Kind regards,

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service
The room was way too warm and we were advised that there was no air conditioning as it is central air and not turned on yet Also the way the shower is situated the floor was soaked from splashing
Stayed 1 night in Mar 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Guest,Thank you very much for your kind rating but we're sorry for not exceeding your expectations. We would love to have the chance to welcome you backin the future and prove that we can serve you better. With Best Regards,

8/10 Good

IOANNIS

Stayed 3 nights in Mar 2022
Response from Civitel Olympic on Nov 1, 2022
Dear IOANNIS,Thank you for your positive review. We appreciate your feedback and hope to see you again soon. Best regards,

4/10 Poor

TSECHUNG

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning unpleasent stay
Room cleaning need to request, while the shampoo and shower gel was only half bottle while i checked in (Means the cleaning was not even thorought.) The lady help me check in was very friendly, but during the rest of my stay the attitude of the reception was pretty unfriendly.
Stayed 4 nights in Sep 2021
Response from Civitel Olympic on Nov 1, 2022
Dear TSECHUNG,We thank you for taking the time to share your review. We can assure you that the service you receive is not indicative of the quality we aim for. Please be assured further training will be implemented with the team. Yours sincerely,

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located in Marousi
The hotel is well located in the Marousi area of Athens, and easy to get to from the airport. Rooms were simple but clean and comfortable, and the gym is a good one. It would be unfair to comment on other aspects of the hotel as I visited during a freak snowstorm that paralyzed most of the city and surely affected their staffing etc.
Stayed 1 night in Jan 2022
Response from Civitel Olympic on Nov 1, 2022
Dear Guest,Thank you very much for rating your stay in Civitel Olympic Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you enjoyed your room. We hope to have the chance to welcome you back at Civitel Olympic Hotel in the nearest future.Best Regards,

10/10 Excellent

Apostolos

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great Choice for shopping
Stayed 1 night in Dec 2021
Response from Civitel Olympic on Nov 1, 2022
Dear Apostolos,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at Civitel Olympic Hotel. With kind regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay with all necessary amenities
Stayed 2 nights in Dec 2021
Response from Civitel Olympic on Nov 1, 2022
Dear Guest,Thank you for your positive comments.We were glad to hear that you enjoyed your stay with us here at Civitel Olympic Hotel! We truly hope your next stay with us is just around the corner.Kind regards,

8/10 Good

Bledar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no toothpaste and toothbrush, also no flip flops!
Stayed 2 nights in Oct 2021
Response from Civitel Olympic on Nov 1, 2022
Dear Bledar,Thank you for choosing to stay with us. We look forward to welcoming you back at Civitel Olympic Hotel. With kind regards,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Olympic stadium
Decent standard next to the Olympic park
Stayed 1 night in Sep 2021
Response from Civitel Olympic on Nov 1, 2022
Dear Guest,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at our premises.Kind regards,

4/10 Poor

Todd

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel was fine. Staff was OK. biggest
Stayed 1 night in Feb 2020
Response from Civitel Olympic on Nov 1, 2022
Dear Todd,Thank you for choosing to stay at Civitel Olympic Hotel and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. We hope you could give us another opportunity in the future to welcome you back.With sincere regards,

10/10 Excellent

Tirill

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Civitel Olympic on Nov 1, 2022
Dear Tirill,Warm greetings from Civitel Olympic Hotel.Thank you for your 5-star review on our hotel.We're looking forward to welcoming you back at the hotel.With kind regards,

6/10 Okay

Eddie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Place is fine , nothing amazing and nothing terrible . Doors from other rooms a little noisy and it’s next to a main road so you can hear loud motor bikes from time to time
Stayed 2 nights in Jan 2020
Response from Civitel Olympic on Nov 1, 2022
Dear Eddie,Thank you very much for choosing to stay at Civitel Olympic Hotel, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

8/10 Good

Angelo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Civitel Olympic on Nov 9, 2022
Dear Angelo, Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you'll visit us again soon. Kind Regards,

4/10 Poor

Paige

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine.
Very nice staff. Clean rooms but dark and dingy bath rooms (need an update). Paper thin walls so you hear your neighbors. Situated on a major highway so lots of street noise. The hotel is hard to find, so if using a taxi or GPS chances are you will have trouble finding it. I did on arrival and Uber driver took an extra 5 minutes to pick up as the location is hard to find if you don’t know where it is.
Stayed 1 night in Dec 2019
Response from Cesare Fabrizio Piredda Hotel Manager on Dec 7, 2019
We are sorry to read that our rooms did not meet your expectations and we thank you for leaving your feedback as it is a chance for us to improve our service for our Guests. I am reading with pleasure that you appreciated our friendly and helpful team members and I hope that despite the inconvenience we will be able to welcome you back with us again soon. Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The floors - Ha͏i͏r was not cleaned up in the floor. Overall a good experience.
Stayed 1 night in Sep 2019
Response from Cesare F.Piredda Hotel Manager on Oct 21, 2019
Thank you for your honest feedback! I'm very happy to hear that you had a great overall stay. We're looking forward to welcoming you back. Sincerely, Cesare F.Piredda Hotel Manager

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019
Response from Cesare F.Piredda Hotel Manager on Oct 21, 2019
Thank you for your honest feedback! I'm very happy to hear that you had a great overall stay. We're looking forward to welcoming you back. Sincerely, Cesare F.Piredda Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location. Right across the street from the Athens Olympic Complex and Malls
Stayed 1 night in Aug 2019
Response from Cesare Fabrizio Piredda Hotel Manager on Sep 1, 2019
Thank you for choosing Civitel Olympic! We're glad you enjoyed your stay here and we are happy you are sharing your experience with others. We hope to see you again soon! Sincerely, Cesare Fabrizio Piredda Hotel Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We used this as an airport hotel only. It’s on a busy loud street but with the windows closed on a higher floor it wasn’t that noisy. The decor is in the lobby is dated but the bed was very comfy. The bathrobes were so ratty and stiff they were very unpleasant to wear so I took it off. One of our hot water makers was not clean inside. Breakfast is not included and at 20 Euro seemed overpriced esp when this is not common in Greece and at that price. Check in was friendly but our taxi driver couldn’t get the morning person to call up to our room. So I think if the robes were replaced, the breakfast was either free or lower cost, we’d stay here again because it was spacious. Worst part though is we massively overpaid for this room on Expedia. Next time I’d book direct
Stayed 1 night in Jul 2019
Response from Cesare Fabrizio Piredda on Aug 17, 2019
Thank you for staying with us at the Civitel Olympic. Guest satisfaction is our primary concern and we are sorry to learn that you were not quite satisfied with your visit and some of the services provided. Your valuable feedback has been taken into serious consideration. Regarding our breakfast prices, these are in fact in line with other same category hotels in Athens. We thank you again for your comments. Hope you could give us another opportunity to welcome you back. With kind regards, Cesare Fabrizio Piredda Hotel manager

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Good location for my business purpose, good to have coffee/tea making facilities in room but .. air con didn't work had power cut in middle of night breakfast was poor and overpriced
Stayed 2 nights in Mar 2019
Response from Cesare Fabrizio Piredda Hotel Manager on Apr 22, 2019
We strive to impress each of our visitors, and we are sorry to learn that we fell short of that goal during your most recent stay. While we are pleased that you enjoyed our location and your experience at Civitel Olympic, we regret that some other aspects of your stay lacked the consistency in which we take great pride. We are confident that we can earn your 5-star feedback, and we look forward to another opportunity to do just that. Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Mar 2019
Response from Hotel Mnager on Mar 18, 2019
Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our property. We truly appreciate all of your feedback and we’re excited to welcome you back to the Civitel Olympic. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, friendly staff, great location, room by street side can be a little loud but overall a great stay and a reasonable price. I would recommend it.
Stayed 1 night in Nov 2018
Response from Hotel manager on Mar 18, 2019
We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Nov 2018
Response from Hotel Manager on Mar 18, 2019
We're delighted to hear that you had such an outstanding experience with our team! It's wonderful that all our team provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience! Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

Paul, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be returning.
Very friendly, welcoming and helpful staff. Restaurant serving quality food until midnight - bonus for late arrivals.
Stayed 2 nights in Sep 2018
Response from Hotel Manager on Mar 18, 2019
We're happy to hear that you had such a pleasant stay with us! It was our pleasure hosting you. It's great to know that our central location had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed. Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

E S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-priced hotel for business travel in Maroussi
The hotel is very well-priced if you are coming to Athens for business or personal reasons and need to be in the Maroussi area (not really a tourist location). It is modern, clean, the beds and pillows are very comfortable and the bathrooms are amazing- large, modern with Korres bath items. And everything in the minibar is free!
Stayed 1 night in Sep 2018
Response from Hotel Manager on Mar 18, 2019
We're happy to hear that you had such a pleasant stay with us! It was our pleasure hosting you. It's great to know that our location had such a positive impact on your stay. We love providing our guests with great amenities and services and we're happy that you had all that you needed. Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel out of the hussel and bussel of Athens
Great hotel. I chose this hotel as i wanted somewhere quiet and closer to the airport for my next day early start back to Singapore. This hotel is a business hotel with free WIFI, great air/con (was 36 degrees the day i stayed). It is also 12-15 minutes from ATH airport depending on traffic.
Stayed 1 night in Aug 2018
Response from Hotel Manager on Mar 18, 2019
It's excellent your time with us was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We chose this hotel for location and convenience when attending a football match at the nearby Olympic Stadium - it was a great choice! Easy walking distance from the stadium. Friendly and helpful staff. Very comfortable rooms and a nice bar area with outside tables. Not too far in a taxi to city centre either!
Stayed 1 night in Aug 2018
Response from Hotel Manager on Mar 18, 2019
We're delighted your time with us was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our comfortable rooms and convenient location as well as our top-notch service. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Sincerely, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Civil Hotel
Excellent Hotel with excellent staff and facilities. Would highly recommend.
Stayed 4 nights in Jul 2018
Response from Hotel Manager on Mar 18, 2019
Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Sinceramente, Cesare Fabrizio Piredda Hotel Manager

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Server was down and I had no access to internet. The walls are very think and could hear my neighbors.
Stayed 1 night in Jul 2018
Response from Hotel Manager on Mar 22, 2019
Thank you for providing feedback On the Civitel Olympic. We apologize for any inconvenience encountered during your stay with us. We are disappointed to see your experience was less than what is expected. If at all possible we would greatly appreciate the chance to have you return to provide a much better experience than this one. Sincerely, Cesare Fabrizio Piredda Hotel Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant hotel. Very nice
Stayed 1 night in Jul 2018
Response from Hotel Manager on Mar 18, 2019
Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Sinceramente, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main lady at the restaurant was fantastic: kind and caring! She made sure my breakfast was perfect without I even ask..
Stayed 1 night in May 2018
Response from Hotel Manager on Mar 18, 2019
Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Sinceramente, Cesare Fabrizio Piredda Hotel Manager

10/10 Excellent

Nancy, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near Paradisos/Maroussi
This is a very nice hotel, just a 5-minute taxi ride from the business district of Maroussi where many hospitals are located, and very close to the shopping mall. The breakfast buffet was excellent. I would enjoy staying again.
Stayed 1 night in Jan 2018
Response from Cesare Fabrizio Piredda on Jun 3, 2018
Thank you for taking a moment to share your experience. I am pleased to hear you found the room, location and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Cesare Fabrizio Piredda General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Response from George on Dec 5, 2017
Thank you for your feedback!

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from George on Nov 22, 2017
Thank you for your feedback!

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Response from George on Oct 2, 2017
Thank you for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It's a very good hotel, the room is big and clean, the bed is so big (seems bigger than KING SIZE,haha!), all drinks in the little refrigerator are free, great in summer!
Stayed 1 night in Jul 2017
Dear guest, Thank you for staying with us at the Civitel Olympic Athens and for writing a review about your experience. It is a pleasure to learn that you enjoyed our facilities and we truly appreciate your recommendation. We hope to welcoming you back to our hotel on a future visit Kind Regards, Manos Yannoulakis General Manager

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Response from George on Aug 16, 2017
Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay
Friendly staff overall very good condition but the bathroom could do with a sprucing up.
Stayed 1 night in Aug 2017
Dear guest, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. Kind Regards, Manos Yannoulakis General Manager

8/10 Good

Vasileios

Liked: Staff & service, property conditions & facilities, room comfort
Civitel Maroussi
Overall a nice hotel at a very good location. My recent stay was not at the same high level as previous ones a couple of years ago.
Stayed 4 nights in Jul 2017
Dear guest, Thank you for having chosen once more the Civitel Olympic, As we always strive for delivering high levels of service I am disappointed we did not fulfill your expectations. It would be very helpful to contact me personal as I could some further information regarding your stay, Kind Regards, Manos Yannoulakis General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly People!!!
We arrived in Athens after a very long flight and were greeted by the friendliest staff at the Civitel hotel. The rooms were very comfortable, clean and very roomy. breakfast was included in with our stay and was fantastic. We will defiantly stay there again the next time we are in Athens.
Stayed 1 night in Jul 2017
Response from yannoulakis on Jul 7, 2017
Dear guest, Please accept my sincere thanks for having stayed with us and for this five stars review posted on expedia. We all hope to see you back soon. Best regards, Manos Yannoulakis- General Manager

10/10 Excellent

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for for business people
This is a very good and friendly hotel. It is not suits for someone that wants to visit Athens as a tourist but rather do business in Marousi. The internet is good and the staff is very nice. Very good breakfast and free min bar. I asked for room service and the food was very very good.
Dear guest, Thank you for staying at the Civitel Olympic when recently in Athens and for your kind comments. Guest satisfaction is what we strive for and we are delighted to learn that your stay with us was a memorable one, enhanced by the high level of service provided by our staff and the comfort of our rooms. We thank you again for your review and look forward to welcoming you back to our hotel in the near future. Yours sincerely, Manos Yannoulakis General Manager