Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Voynich from Atlanta, GA

Wonderful

Posted Jun 5, 2013 on Hotels.com
My wife and I were very pleased with our experience at Hermes Hotel. A nice sized room wonderful staff, good breakfast and convenient location. The hotel manager was esp. helpful with sightseeing tips. We would stay there again, without a doubt!
5 out of 5
Recommended
for Everyone
by Mark from Australia

Nice establishment, with personalised service.

Posted Jun 5, 2013
Pros: Centrally located for sites (Plaka area). Personalised service. Whole hotel was clean, neat and tidy. Rooms small but had everything required.
Cons: None noted.
Location: Location of hotel was ideal. Quiet street but within close proximity to all touristic areas.
The Hermes Hotel is a pleasing three star establishment that keeps things simple and concentrates of giving the traveller personalised service. My experience equates well with comments made by other reviewers. From the front desk reception staff to the housekeeping staff...all aim to please and ensure that the stay is pleasant. Reception into he hotel was painless, and I was presented with a map of Athens and asked if I had any queries at this time. The room was spotless, and everything worked. The TV came on automatically and English language channels were easy to find (not essential for me but a nice touch nevertheless). The laundry service offered was economical and prompt (I gave reception staff a large bag at 9am and it was returned to my room by 3pm on the same day...cost was 9 euro. The breakfast bar offered everything from cereal to toast, and there was a variety of yogurts, fruit and local fare to be had. Eva attended the tables individually each morning and discussed guests plans for the day, and readily offered information when required. This added to the personal touch provided by staff and was not intrusive, just very helpful. The hotel offered free WiFi...a feature not offered in a five star establishment in Athens that I had recently stayed at. Standalone computer and printer offered also. Complementary tea and coffee was available in same area.
Comment from Hotel Management
Apr 5, 2014 by General Manager, Hotel Management
Dear Guest, Thank you for your warm comments about your stay in Hermes hotel. It is always so nice to read such complimentary comments about our staff as they aim to make every guests’ stay memorable. I will ensure that your kind words are passed onto them and that their service is duly recognized. I do hope that we will have the opportunity of welcoming you back to the hotel soon. Best regards Dorina S.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Kim from Sacramento

great!

Posted May 23, 2013 on Hotels.com
great location, friendly staff
4 out of 5
Recommended
by A verified traveler from Singapore

Great location

Posted Apr 21, 2013 on Hotels.com
Very nice hotel with very helpful staff and great location. Room small but comfortable and clean.
5 out of 5
Recommended
for Everyone
by Carol from U.K

Great hotel for seeing the sights of Athens

Posted Apr 15, 2013
Location: Fantastic location
This hotel is fantastic. It is in a great location . Very central and easy to get to everything. The bus from the airport stops just a short walk away. The staff were great. Really friendly and helpful. The hotel owner chatted to guests in the dining room at breakfast. She was ready with ideas and advice. We even had a complimentary half bottle of wine. We travelled with our two teenage sons and had a connecting room which was really good. The breakfast was also very good. We had a great holiday. Thankyou.
Comment from Hotel Management
Apr 5, 2014 by General Manager, Hotel Management
Dear Guest, I am sorry it took me so long to thank you for your enthousiastic review about Hermes hotel. We hope we will have the opostunity to welcome you back soon. Best regards Dorina S.
4 out of 5
Recommended
by imran syed from USA

confortable and convenient

Posted Apr 12, 2013 on Hotels.com
very relaxing , modern calm atmosphere , internet services not really available in the room and double bed may mean two singke beds ! but if confort and location are a priority book online for good value for you money.
4 out of 5
Recommended
for Families
by Sophie from Australia

Good Location

Posted Apr 4, 2013 on Hotels.com
Great Location. Good breakfast. Wi-fi in hotel was offline for extended periods. Had an issue with the door key not working but was fixed very promptly. Service was excellent by all hotel staff.
5 out of 5
Recommended
for Everyone
by Judy from Louisville, KY, USA

Attractive, comfortable, centrally-located

Posted Apr 1, 2013
Pros: The comfortable lounge area; the plentiful breakfasts; the helpful staff.
Cons: One of our rooms was a little cramped, but it was OK.
Location: Perfect for seeing the historic area, especially the Agora, the Acropolis, and the Parliament (for the changing of the guard--not to be missed).
My family and I (including children) loved this centrally-located hotel. It has a nice lobby-lounge where it was comfortable to sit, and its roof garden has a view of the Acropolis. The staff was very helpful regarding local attractions and activities. The hotel is not luxurious, but it's quite attractive. For people looking for comfortable, reasonably-priced accommodations, this is a great choice.
Comment from Hotel Management
Apr 5, 2014 by General Manager, Hotel Management
Dear Guest, I would like to thank you personally for your kind recommendation to others and for sharing your lovely feedback following your stay in Hermes hotel. I am thrilled that you enjoyed the location and the experience of the Acropolis view as well as our friendly staff. Best regards Dorina S.
4 out of 5
Recommended
for Everyone
by A verified traveler

good clean friendly hotel for short stay.

Posted Mar 2, 2013
Pros: Friendliness of staff
Cons: Poor shower facilities in some of the rooms
Location: Good location close to shops and restaurants
Shower was attached to taps and not on bracket on wall so therefore showering was quite difficult. Hotel quite centrally located for nice shops and restaurants. Staff very friendly and good choice at breakfast.
5 out of 5
Recommended
for Families
by Joe

Posted Jan 17, 2013 on Hotels.com
This is a TRULY OUTSTANDING choice. The Hermes is extremely well located in Athens ancient quarter, Plaka. The staff are incredibly friendly and helpful (they all speak good English); the price very good. The included breakfasts are just OUTSTANDING--great variety and quality. We really had no complaints about this outstanding, medium-sized hotel in the heart of Athens.