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Reviews of Microtel Inn by Wyndham Athens

2 out of 5
Microtel Inn by Wyndham Athens
1050 Ultimate Dr, Athens, GA

Reviews

5.4
Rating 10 - Excellent. 109 out of 871 reviews" "
Rating 8 - Good. 167 out of 871 reviews" "
Rating 6 - Okay. 173 out of 871 reviews" "
Rating 4 - Poor. 163 out of 871 reviews" "
Rating 2 - Terrible. 259 out of 871 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Kathy, PORTERDALE

Traveled with family
Disliked: Staff & service
Check out was issue desk clerk not real knowledgeable with process . Advertise Breakfast but it consists of dry toast , bagels, cold coffee
Stayed 1 night in Mar 2024

6/10 Okay

edward

Stayed 3 nights in Mar 2024

6/10 Okay

PATRICK, Lexington

Liked: Cleanliness
The room had on towels or pillows when I checked in. The room also, had a light, could not switched off. It is located in a good spot.
Stayed 1 night in Oct 2023

4/10 Poor

Dennis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Service Matters
Good to see the property was remodeled, but that's the only positive factor. The first room I was offered the last occupant left a #2 deposit in the toilet that was never addressed. In addition it took several keycards to gain access to the first and second room. The room I ultimately stayed in was missing the toilet paper holder and the shower curtain rod mounting was damaged causing the curtain to remain open letting water spray onto the wall. Rooms are very sparse with almost institutional feel - vinyl floors, limited fixtures/furniture and no closet. An anecdote toward the service, in shuttling between rooms apparently I dropped my vest, which happens to be a very visible yellow. In searching for it in the morning I first inquired at the desk who were largely indifferent upon receiving the issue. As luck would have it, I turned the corner of the hallway just off the lobby and there it was still on the floor - no movement in 8 hours! Hard to believe none of the staff or guests didn't see it to take action. In short, if you can swing a few extra bucks, stay elsewhere.
Stayed 1 night in Nov 2023

8/10 Good

Harold

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not the best, but convenient and quiet,
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell
The room smelt like smoke even though the rooms are supposed to be non smoking. There were crumbs in the corners under the bench. The beds were comfortable and the sheets were clean but the room just smelt disgusting.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 6 nights in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

8/10 Good

Lonnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A little disappointed with this hotel.
There was no closet to hang clothes. Bathroom vanity was small. Only one chair to sit in. No hair dryer. No refrigerator.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Had to switch rooms because no lights worked in first room. Car batteries and tires in grass in parking lot. Everything else was great.
Stayed 2 nights in Oct 2023

2/10 Terrible

Steovn

Business traveler
Disliked: Room comfort
My stay was not good The shower water did not come to a usable temp (never got hot)
Stayed 4 nights in Oct 2023

4/10 Poor

Rebekah

Liked: Staff & service
Disliked: Cleanliness
Room was not very clean and smelled like smoke
Stayed 1 night in Oct 2023

4/10 Poor

Tara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A positive was that the AC worked great. Negatives- our toilet seat was broken (1 screw in it and would slide off), cockroach in the sink, no lightbulbs in the nightstands- just not there, bedding was not put on properly (they put the flat sheet over the comforter blanket- and that was not very clean), didn’t have enough parking (circled for 30 min and then finally the person who was suppose to man the desk said to park on the grass by jumping the curb or handicap spot, “breakfast” was a few granola bars and bananas set out, the light outside our window lit up the entire room all night, and beds were on metal frames so every time you moved it would squeak.

10/10 Excellent

Elliott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professor Dean was satisfied
the staff was amazing
Stayed 1 night in Oct 2023

2/10 Terrible

Mallory

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was easy. Unfortunately that was the best it got. Room was dirty when we got there but had already been “cleaned”. Walls in the room were dirty. Floors were disgusting and obviously hadn’t been cleaned. Hot water was lukewarm at best, shower head sprayed water all over the wall. For the cost of the room I definitely expected better. Will never stay here again.
Stayed 1 night in Sep 2023

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was non smoking and it smelled horrible with cigarette odor and air freshener to cover it up. Checkin staff was grossly unqualified. The cost escalation for that dump was insulting!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The doors were so loud that any time anyone left or entered their rooms, the sound echoed down the halls. The bathroom floor was sticky, but otherwise everything was really clean and comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Safety First
We were in room 212. The door is not secured. We just pushed the door and it opened. We informed front desk as we were leaving for tge game. Upon arriving back, we discovered the door had not been fixed. The room was not as clean. But we arrived at 11:30 pm. We couldn't find anything else that time of night. Check in was excellent and the young lady that checked us in was very friendly, nice and helpful.Go Dawgs!!
Stayed 2 nights in Sep 2023

2/10 Terrible

Fanta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My pillows were stinky the sheets were stinky and no tissue in the bathroom and nobody was at the front to tell this too
Stayed 1 night in Aug 2023

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has gone downhill in the last 2 years. Our family has stayed here in the past several times a year because it' close to family. This time I arrived to check in and there was NO HOTEL EMPLOYEE ON tHE PROPErTY FOR 45-55 minutes? a blind customer came out of his room while I was waiting to check in and stumbled around trying to get to the front desk for help because his room phone wasn't working and he couldn't get anyone. He did not have a shower curtain, no remote and the phone wasn't working. Three men arrived and wanted to check in and waited 20-25 minutes because they had a reservation and had been working all day in the hot sun and decided to leave and find rooms elsewhere after waiting so long for someone to show up! Finally, the manager happened to pull up and I told her no one had been there for 45 -50 minutes. she acted surprised. I finally got to go into one room and there was mold all over the floor in the shower...had not been cleaned? the 2nd room smelled horrible. Finally, the 3rd room we tried was ok but the air conditioner was set on 62 and everything felt damp in the room the entire time we were there....the floor even had a damp film on it ... gross. Probably do not have any dehumidifiers in those old units. That was our LAST time staying there! It was a horrible experience. Thankfully we only slept & showered there because we were with family but I will never stay there again. Oh, and the missing employee had been at Chiptole eating?
Stayed 2 nights in Jul 2023

8/10 Good

Obdulia

Stayed 1 night in Jul 2023

8/10 Good

Amy

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel
Te Orel was not clean at all, the lobby was dirty, carpet unclean, rain dripping from the ceiling and floor wet. The room we were given, the sink was leaking, they had to give us another room, which was much bette. The worst breakfast of any hotel I have stayed
Stayed 1 night in Jul 2023

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean.
Stayed 1 night in Jun 2023

6/10 Okay

Ronald

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Tina

Stayed 2 nights in May 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Don’t stay here
Sheets were stained and hair was left in the bathtub. No stopper in tub. $50 CASH deposit required! Was not prepared for that so almost not able to check in. Smells musty. TV stopped working, said they would send someone, and no one ever came to look.
Stayed 2 nights in Apr 2023

10/10 Excellent

Chris, Vaughan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgrades to facility fantastic.
Stayed 1 night in Apr 2023

6/10 Okay

Richard

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The room had no shower curtain on tub Housekeeping never returned fresh towels when asked for them, room had a loud popping noise all the time,
Stayed 3 nights in Mar 2023

6/10 Okay

Miranda

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
no hot water
Check in was fine and staff friendly however we had no hot water, the blinds were broken and there was missing lights in the room.
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Better than what I was expecting from a typical Microtel. Rooms were bigger and seem to have been recently renovated. If not, they've been very well-kept. Only slight is that apart from check-in, there was never anyone at the front desk.
Stayed 2 nights in Mar 2023

10/10 Excellent

William Albert Page

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance to the local Walmart and a Target.
Stayed 1 night in Mar 2023

4/10 Poor

April

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was OK. The actual hotel itself was disappointing. The rooms lacked any extra anything. No closet, No drawers, No extras like a hairdryer, soap, shampoo. We got 2 towels. There was no elevators so we had to drag suitcases upstairs which had no handrails. The young man that checks me in tried to charge me $50. I told him I was not aware of this and said OK and tried to give him my debit card. He said no we only take cash for that. I did not trust that. The continental breakfast was not good. I've stayed in a Microtel before which is why I booked this room. For a $150 I guess I just expected a lot more.
Stayed 1 night in Mar 2023

8/10 Good

Cleve

Stayed 1 night in Mar 2023

6/10 Okay

Bethany

Traveled with family
Liked: Cleanliness, room comfort
So so
No elevator. No hair dryer. Card machine wasn’t working and had to pay with cash.
Stayed 2 nights in Feb 2023

4/10 Poor

Hank

Stayed 1 night in Feb 2023

4/10 Poor

Alison Walter

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived to be told we had to provide a $50 cash deposit, which we didn't have and was not listed anywhere on the website. No elevator, random open rooms full of trash. A dive with a high price. We checked right back out
Stayed 1 night in Feb 2023

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

6/10 Okay

Chasity

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Microtel look before you use.
Checking in was great. Got to the room. Had to go to front desk due to toilet paper. (One enough for one use). Only 2 towels for 3 people (addressed). When to look for plug ins, under the beds had trash, not been cleaned in, I don’t know when. The bathroom wall looked as if a bug was smashed in on the wall. The smoke detector had no battery. The shades was broken and a small lizard was dead inside the screen window. The air unit had not been wiped off. BUT, the bed was comfortable. I just expected clean from them and have had better from Motel 6 with half the price.
Stayed 1 night in Feb 2023

2/10 Terrible

MISSY

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nasty: someone else's clothes in the floor by one of the beds, brownish colored spot on comforter, hair on the sheets, shower was wet but did not appear from being cleaned. No microwave, no mini-fridge. One light not working. Staff was not friendly and did not offer any changes...simply said sorry. Will never recommend anyone even considering this property.
Stayed 1 night in Jan 2023

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied customer
Nice rooms very clean and desk help was very attentive
Stayed 1 night in Jan 2023

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Chester

Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Cassaundra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
the property was mostly quiet and clean, did not have breakfast as advertised.

2/10 Terrible

Amelia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Customer Service
I booked a room for me and my two friends who are homeless because they had nowhere to stay and I asked them to leave and they called the police on me because I was kicking them out of the room and the hotel decided to kick me out as well for no reason at all and they kept my deposit and would not give me a refund and we had only been at the hotel for a couple hours. And that was all the money that I had and they also barred me from the premises for no absolute reason at all and I had no way of leaving the premises because I had no money so I had to walk to the other side of town to get a room at the bulldog thanks to my boyfriend because of it wasn't for him I wouldn't have had nowhere to stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Barbara

Stayed 1 night in Dec 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean! Comfortable room.
Stayed 1 night in Nov 2022