Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
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Reviews of Atlanta Airport Marriott

4 out of 5
Atlanta Airport Marriott
4711 Best Rd, College Park, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1003 reviews" "
Rating 8 - Good. 227 out of 1003 reviews" "
Rating 6 - Okay. 101 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I actually booked this Marriot by mistake - I had meant to book the one nearer the sky train. Quite a way out from the airport and busy hotel; shuttle only goes to domestic terminal and should also go to the international terminal, check in line quite long. Room adequate for a overnight stay. I requested a freezer bag be put into the hotel freezer overnight but the staff only put it in the regular fridge thereby spoiling the contents.
Stayed 1 night in Apr 2024
Response from Brad on Apr 17, 2024
Thank you for staying with us. I am sorry not everything went as expected. We hope to see you again and will use your feedback to improve.

4/10 Poor

Christopher, Charlottesville

Business traveler
Disliked: Cleanliness, staff & service, amenities
Service for both meals I had was terrible Each time I needed something I had to track down a waiter for every part of the meal. At lunch it took the waiter over 45 mins to bring me my check. The meal took an hour and a half. Rooms were outdated Door would not Close all the way on its own. Loud in the hallways late at night Will never stay there again
Stayed 2 nights in Apr 2024
Response from Brad on Apr 15, 2024
Thank you for sharing your experience. I have sent this to our restaurant team so they can make needed corrections to ensure this does not happen again. We hope to see you in the future.

10/10 Excellent

Tiffiany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are lovely people. I enjoyed the sushi bar.
Stayed 1 night in Apr 2024
Response from Brad on Apr 15, 2024
Thank you for the great scores and kind words. We hope to see you again soon.

10/10 Excellent

Velda, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brad on Apr 15, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Emerson, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brad on Apr 17, 2024
Thank you for the great score. We hope to see you again soon.

2/10 Terrible

Omar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad not amenities on room and dirty everywhere. No bags for Garbage, dirty towels and bed duvet stain
Stayed 1 night in Apr 2024
Response from Brad on Apr 13, 2024
Thank you for the feedback. I can assure you this information will be used to improve our operation. We truly appreciate you letting us know.

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness
Dirty wet tissues in bathroom on floor next to trash can, stain on bedding that looks like bodily fluids, empty shower gel bottle hanging in shower that we didn’t realize was empty until getting in shower. Not happy and very disappointed in this Marriott hotel.
Stayed 1 night in Apr 2024
Response from Brad on Apr 12, 2024
I apologize that we were so far off the mark. I truly appreciate you letting us know. These concerns will be addressed.

2/10 Terrible

ALICIA

Stayed 1 night in Apr 2024
Response from Brad on Apr 12, 2024
If there are any details you would like to share I can assure you we use that info to better the operation.

10/10 Excellent

Keith, APO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bentleys food, the Bistro food and drinks and your friendly staff keep me coming back whenever I’m flying through.
Stayed 1 night in Apr 2024
Response from Brad on Apr 10, 2024
Thanks for the great comments and score. We hope to see you again soon.

8/10 Good

Salihah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great option for a quick getaway
Stayed 1 night in Apr 2024
Response from Brad on Apr 9, 2024
Thank you for the kind words. We hope to see you again soon.

10/10 Excellent

Iliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how close it was to the airport. The room was super comfy and clean.
Stayed 2 nights in Apr 2024
Response from Brad on Apr 8, 2024
Thank you for the great score and kind words. We hope to see you again soon.

10/10 Excellent

Shanaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brad on Apr 8, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Easy check-in. Room smelled great and were clean. Indoor pool was warm.
Stayed 1 night in Apr 2024
Response from Brad on Apr 7, 2024
Thank you for the kind words and great score. We hope to see you again soon.

4/10 Poor

John

Liked: Cleanliness
Absolutely no services if one arrives after 11:00pm No snack vending That actually sucked!
Stayed 1 night in Apr 2024
Response from Brad on Apr 7, 2024
John-I apologize for any miscommunication. We do have a vending machine on the first floor as well as an overnight menu that includes sandwiches and salads. We will make sure our team is better prepared to share this information. Thanks for bringing this to our attention.

8/10 Good

William B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brad on Apr 7, 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great and people were polite!!
Stayed 1 night in Mar 2024
Response from Brad on Apr 5, 2024
Thank you for the kind words and great score. We hope to see you again soon!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was great, it runs about every 15 minutes, not on a set schedule, just look for the Merriot name on the shuttle bus.
Stayed 1 night in Apr 2024
Response from Brad on Apr 4, 2024
Thank you for the great score. We hope to see you again soon.

8/10 Good

Courtney

Liked: Cleanliness, amenities
One night stay very close to the airport had pretty much all the amenities that you could want although I didn't use any of them, restaurant look nice. Probably one of the better Marriotts that I've stayed at in a long time. Most courteous and efficient airport transfers ever!
Stayed 1 night in Apr 2024
Response from Brad on Apr 3, 2024
Thank you for the kind words. We hope to see you again soon.

10/10 Excellent

Fahtima

Liked: Cleanliness
The property was beautiful, the staff was great, and the food and drinks at the bar was good.
Stayed 1 night in Mar 2024
Response from Brad on Apr 1, 2024
Thank you for the kind words and great score. We hope to see you again soon.

6/10 Okay

Brianna

Business traveler
Liked: Staff & service, amenities
It was ok. Nothing spectacular
Stayed 1 night in Mar 2024
Response from Brad on Apr 1, 2024
Thank you for the feedback. We strive for better than OK so we will continue to work on making improvements and hope to see you again.

10/10 Excellent

ke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service and hotell
Stayed 1 night in Mar 2024
Response from Brad on Mar 31, 2024
Thank you for the great score and kind words. We hope to see you again soon!

8/10 Good

Devon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was slightly farther away from Airport than expected. Nothing around the area of the hotel.
Stayed 1 night in Mar 2024
Response from Brad on Mar 31, 2024
Thank you for staying with us. We appreciate your feedback and are happy you enjoyed your time at our property.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing .
Stayed 1 night in Mar 2024
Response from Brad on Mar 28, 2024
Thank you for the kind words and great score. We hope to see you again soon!

10/10 Excellent

Rika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 29, 2024
Thank you for the great score. We hope to see you again soon.

8/10 Good

Nimari

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and very easy to find.
Stayed 1 night in Mar 2024
Response from Brad on Apr 1, 2024
Thank you for the kind words and great score. We hope to see you again soon.

2/10 Terrible

Autrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service front desk poor social skills. Manager had to intervene. Manager very professional able to solve problems. Room surface clean only. You can tell room unsanitary.
Stayed 1 night in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the honest feedback. I am sharing with the appropriate teams to ensure this does not happen again.

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brad on Mar 26, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Brad on Apr 10, 2024
Thank you for the great score and kind word. We hope to see you again soon.

10/10 Excellent

Lorie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Easy airport transfer & parking
Stayed 1 night in Mar 2024
Response from Brad on Mar 30, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Manager was fantastic close to the airport. Food quality was great including the breakfast buffet. My experience with the hotel was much better than my experience with Expedia. I chose the wrong date on Expedia and called immediately and was told there is nothing they could do as it was nonrefundable. I pleaded my case and said that I didn’t want to refund I just wanted the date changed and again was told there was nothing they would do. The manager of the hotel on the other hand, immediately rectified the situation.
Stayed 1 night in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the kinds words. We are glad everything worked out and you were able to enjoy your stay.

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Brad on Mar 23, 2024
Thank you for the good score. We hope to see you again and earn a 5 out of 5.

10/10 Excellent

David Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in Mar 2024
Response from Brad on Mar 19, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Emmanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at.
Stayed 1 night in Mar 2024
Response from Brad on Mar 18, 2024
Thank you for the great score and kind words. We hope to see you again soon.

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Close to my destination
Stayed 2 nights in Mar 2024
Response from Brad on Mar 15, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 16, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Velda, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will def be back
Stayed 2 nights in Mar 2024
Response from Brad on Mar 12, 2024
That's great to hear. We look forward to welcoming you back. Thanks for the kind words.

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and price
Stayed 2 nights in Mar 2024
Response from Brad on Mar 12, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Kiki

Stayed 1 night in Mar 2024
Response from Brad on Mar 31, 2024
Thank you for the great score. We hope to see you again soon!

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from Brad on Mar 31, 2024
Thank you for the great score. We hope to see you again soon!

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you have a late night flight and want to get some work done and just chill before a long flight.
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the kind words and great score. We hope to see you again soon.

8/10 Good

Eunyoung

Stayed 1 night in Mar 2024
Response from Brad on Mar 31, 2024
Thank you for the good score. We hope to see you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean and safe environment.. Room was very comfortable!!
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the kind words and great score. We hope to see you again soon!

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the great score. We hope to see you again soon.

2/10 Terrible

Meghan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brad on Mar 10, 2024
I am truly sorry you did not enjoy your stay. Any feedback you may have would be greatly appreciated and help to make sure this does not happen again.

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2024
Response from Brad on Mar 29, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 10, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bra on Mar 8, 2024
Thank you for the great score. We hope to see you again soon.

4/10 Poor

lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not kept well. Hallway looked old and beat up.
Stayed 1 night in Feb 2024
Response from Brad on Mar 6, 2024
Thank you for the feedback. Myself along with the Director of Engineering and the Director of Housekeeping have scheduled a walk to correct any errors that we find.

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 5, 2024
Eric-I am truly sorry you did not enjoy your time here. If there is anything you would like to share, I can assure you the information is used to better the operation.