Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews of Atlanta Airport Marriott

4 out of 5
Atlanta Airport Marriott
4711 Best Rd, College Park, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1021 reviews" "
Rating 8 - Good. 239 out of 1021 reviews" "
Rating 6 - Okay. 98 out of 1021 reviews" "
Rating 4 - Poor. 52 out of 1021 reviews" "
Rating 2 - Terrible. 54 out of 1021 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing .
Stayed 1 night in Mar 2024
Response from Brad on Mar 28, 2024
Thank you for the kind words and great score. We hope to see you again soon!

2/10 Terrible

Autrey

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service front desk poor social skills. Manager had to intervene. Manager very professional able to solve problems. Room surface clean only. You can tell room unsanitary.
Stayed 1 night in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the honest feedback. I am sharing with the appropriate teams to ensure this does not happen again.

10/10 Excellent

Amy

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brad on Mar 26, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Manager was fantastic close to the airport. Food quality was great including the breakfast buffet. My experience with the hotel was much better than my experience with Expedia. I chose the wrong date on Expedia and called immediately and was told there is nothing they could do as it was nonrefundable. I pleaded my case and said that I didn’t want to refund I just wanted the date changed and again was told there was nothing they would do. The manager of the hotel on the other hand, immediately rectified the situation.
Stayed 1 night in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the kinds words. We are glad everything worked out and you were able to enjoy your stay.

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from Brad on Mar 23, 2024
Thank you for the good score. We hope to see you again and earn a 5 out of 5.

10/10 Excellent

David Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 2 nights in Mar 2024
Response from Brad on Mar 19, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Emmanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at.
Stayed 1 night in Mar 2024
Response from Brad on Mar 18, 2024
Thank you for the great score and kind words. We hope to see you again soon.

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Close to my destination
Stayed 2 nights in Mar 2024
Response from Brad on Mar 15, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 16, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Velda, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will def be back
Stayed 2 nights in Mar 2024
Response from Brad on Mar 12, 2024
That's great to hear. We look forward to welcoming you back. Thanks for the kind words.

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and price
Stayed 2 nights in Mar 2024
Response from Brad on Mar 12, 2024
Thank you for the kind words and great score. We hope to see you again soon.

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you have a late night flight and want to get some work done and just chill before a long flight.
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean and safe environment.. Room was very comfortable!!
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the kind words and great score. We hope to see you again soon!

10/10 Excellent

Alida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 11, 2024
Thank you for the great score. We hope to see you again soon.

2/10 Terrible

Meghan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brad on Mar 10, 2024
I am truly sorry you did not enjoy your stay. Any feedback you may have would be greatly appreciated and help to make sure this does not happen again.

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 10, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bra on Mar 8, 2024
Thank you for the great score. We hope to see you again soon.

4/10 Poor

lisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not kept well. Hallway looked old and beat up.
Stayed 1 night in Feb 2024
Response from Brad on Mar 6, 2024
Thank you for the feedback. Myself along with the Director of Engineering and the Director of Housekeeping have scheduled a walk to correct any errors that we find.

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 5, 2024
Eric-I am truly sorry you did not enjoy your time here. If there is anything you would like to share, I can assure you the information is used to better the operation.

10/10 Excellent

Darrell

Stayed 2 nights in Mar 2024
Response from Brad on Mar 25, 2024
Thank you for the great score. We hope to see you again soon.

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice great location & clean.
Stayed 1 night in Mar 2024
Response from Brad on Mar 4, 2024
Thank you for the kind words and great score. We hope to see you again soon!

8/10 Good

Barton

Stayed 1 night in Mar 2024
Response from Brad on Mar 24, 2024
Thank you for the good score. We hope the next time you are in we can earn all 5's. Safe Travels!

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hôtel. Our room was close to the elevator which was very noisy
Stayed 1 night in Mar 2024
Response from Brad on Mar 3, 2024
Thank you for the great score. I have asked our engineers to make sure the elevators are running correctly to ensure that noise is not a problem on your next visit.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brad on Mar 4, 2024
Thanks for the great score. We hope to see you again soon.

10/10 Excellent

Chris

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast buffet was really good
Stayed 2 nights in Feb 2024
Response from Brad on Mar 1, 2024
Thank you for the kind words and great score. We hope to see you again soon.

8/10 Good

Kathleen, Panama City Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brad on Feb 28, 2024
Thank you for the good score. We hope to see you again soon so we have a chance to make it a perfect stay.

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the indoor pool.
Stayed 3 nights in Feb 2024
Response from Brad on Feb 27, 2024
Thank you for the kind words and great score. We hope to see you again soon.

10/10 Excellent

Shunyu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for connection flights.
Stayed 1 night in Feb 2024
Response from Brad on Feb 25, 2024
Thank you for the great score and kind words. We hope to see you again soon.

4/10 Poor

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
After waiting for room 2 hours was checked into a dirty room, had to change. Bed was very uncomfortable, poor lighting, dirty mildew in shower area, room for 3 people only had two tiny drawers for clothes, no room safe. Barely average in all.
Stayed 2 nights in Feb 2024
Response from Brad on Feb 25, 2024
Michael-I am truly sorry you dd not enjoy your stay. I am sharing your feedback with our front office and housekeeping department leaders to ensure this is an isolated incident. Thank you for letting us know and I hope to get a chance to show you this is not how we normally operate.

10/10 Excellent

Shea K

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Feb 2024
Response from Brad on Feb 25, 2024
Thank you for the great score and kind words. We hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy airport access
Stayed 1 night in Feb 2024
Response from Brad on Feb 25, 2024
Thank you for the kind words and great score. We hope to see you again soon.

2/10 Terrible

Kirkham B.

Stayed 1 night in Feb 2024
Response from Brad on Mar 20, 2024
I am truly sorry you did not enjoy your stay. Please let us know what we could have done better so we can correct it for the next time.

6/10 Okay

Stephen, Germantown

Business traveler, Traveled with partner
Liked: Staff & service
Ok for a nights stay due to cancelled flight
Stayed 1 night in Feb 2024
Response from Brad on Feb 23, 2024
Stephen-thank you for the feedback. We strive for better than OK so if there is anything you want to share please feel free to let me know.

10/10 Excellent

JULIE, Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Feb 2024
Response from Brad on Feb 17, 2024
Thank you for the kind wors and great score. We hope to see you again soon.

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Much better value than the Westin next door where we usually stay! This hotel has world class dining!
Stayed 1 night in Feb 2024
Response from Brad on Feb 16, 2024
Thank you for the kind words, which we totally agree with:). We also appreciate the great score and hope to see you again soon.

8/10 Good

david

Stayed 1 night in Feb 2024
Response from Brad on Mar 20, 2024
Thank you for staying with us. We hope to see you again the next time you pass through Atlanta.

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for park and fly.
Stayed 1 night in Feb 2024
Response from Brad on Feb 7, 2024
Thanks. Hope to see you again soon.

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Free shuttle from the airport, and the druver was clear about the schedule for the next day. Good stuff.
Stayed 1 night in Feb 2024
Response from Brad on Feb 4, 2024
Thank you for the kind words and great score. Hope to see you again soon!

8/10 Good

Deborah

Stayed 1 night in Feb 2024
Response from Brad on Mar 20, 2024
Thank you for staying with us. We hope to see you again the next time you pass through Atlanta.

10/10 Excellent

Heidi, Port Hadlock

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything from pickup at the airport, check in, checkout and shuttle back to the airport went so smoothly- it made our quick little layover the perfect little rest stop before continuing on our adventure. Front desk staff were super efficient and made sure to mention the hours of the dining services, which was greatly appreciated
Stayed 1 night in Jan 2024
Response from Brad on Feb 1, 2024
Thank you for the kind words! We hope you enjoy or did enjoy the rest of your trip and we hope to see you again soon.

10/10 Excellent

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for location for airport layover, efficient shuttle service, hotel was excellent, food good, just what we needed.
Stayed 1 night in Jan 2024
Response from Brad on Jan 29, 2024
Thank you for the great score and kind words. We hope to see you again soon.

4/10 Poor

Patrick

Disliked: Staff & service, property conditions & facilities
TheX hotel was a bit rundown. Meeting rooms are dark obvious repairs were needed. Service was very spotty. While some of the staff were friendly and helpful some were neither. The front desk person ignored me completely, talking to the airline employees behind me as if I weren’t there. They failed to turn in my laundry/dry cleaning, causing me to look wrinkled and rumpled at a business meeting. Food was ok. Room was clean
Stayed 2 nights in Jan 2024
Response from Brad on Jan 29, 2024
I am truly sorry you did not experience the Southern Hospitality we are known for. These comments will be shared with the appropriate departments to ensure this does not happen again.

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly staff and convenient location, but our room was stark and poorly appointed (1 cup, coffee maker with no coffee). On positive side, it was quiet.
Stayed 1 night in Jan 2024
Response from Brad on Jan 26, 2024
Thank you for the feedback. I will make sure our Director of Housekeeping is addressing the team to ensure proper supplies are available.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
We had a great meal in their restaurant.
Stayed 1 night in Jan 2024
Response from Brad on Jan 25, 2024
Thanks for the kind words. We hope to see you again soon!

8/10 Good

august

Business traveler
Liked: Cleanliness, property conditions & facilities
Nothing stood out. Service was at best mediocre from the valet to the restaurant.
Stayed 2 nights in Jan 2024
Response from Brad on Jan 23, 2024
Thank you for the honest feedback. As you can imagine, mediocre is not what we strive for. This will be shared with our leaders so they have the chance to make immediate corrections..

6/10 Okay

Adajhia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Brad on Jan 23, 2024
Thank you for the feedback. If there is anything we can do to make your next stay better please don’t hesitate to let us know.

2/10 Terrible

Tim

Business traveler
Disliked: Amenities, property conditions & facilities
This place is a disaster and my stay was horrendous. Check in and check out were the only good parts of my stay. I woke up my first morning, took a shower and opened up my towel only to find a BLOODSTAINED towel. I’m not kidding. I used another one, kindly told the front desk about it since I didn’t want housekeepers to get the blame for it. Around 2pm I received an email thanking me for my stay, almost like a checkout email, which I chalked up to just a systems error since I was scheduled to check out the next day. When I got back to the hotel around 5pm, my room hadn’t been turned over so I called the front desk to see if they missed my room and indeed they did since they thought I was supposed to have checked out, although upon further review they realized they made an error and they would clean the room when I left for dinner about an hour later. 10 minutes after that phone call another person walked into my room since the front desk had checked someone else into my room when they erroneously checked me out. I walked downstairs and still kept my calm and told them what was going on. They were very apologetic and told me the room would be cleaned before I returned from dinner. And guess what?? I returned around 10pm only to find they hadn’t done squat! A housekeeping manager ended up going into my room to give me new towels and did some clean up and at that point I just didn’t want to deal with the incompetent management. Stay away!!
Stayed 2 nights in Jan 2024
Response from Brad on Jan 19, 2024
Thank you for letting me know. I am truly sorry and it is extremely disheartening to know that this happened. I will do a full investigation with my team to see how this could have happened to ensure it does not happen in the future.

6/10 Okay

Susan

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brad on Jan 18, 2024
Please let us know how we could have done better. We truly hope we have a chance to serve you again in the near future and appreciate all feedback given.

10/10 Excellent

Abbe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brad on Jan 15, 2024
Thank you for the great score. We hope to see you again soon!