Candlewood Suites Atlanta

Rooms were recently renovated so they are in good condition except for the chairs which definitely show plenty of wear. Bed was very comfortable and I slept well. Shower had water saving head so it wasn't such a satisfying experience. I ended up taking a longer shower because of the reduced flow. Gwinnett Mall, Best Buy and Fry's Electronics are close by and I needed to shop there so I accomplished my goals during the 2 day stay. Management needs to inform housekeeping when the guests have checked out before entering the rooms. Their policy is once a week service from the day you check in. I was there for only 2 days and they tried to enter my room when I was in the bathroom at 8:00 am and again at 8:15 am. There are other hotels in the vicinity and I chose this one because the rooms have a kitchenette and you can make simple meals.

Excellent hotel, will have to return. Clean and great area.

Plus points: All hotel staff that I encountered (front desk, maintenance, housekeeping) were very nice, friendly and helpful. The free laundry facility for guests was an unexpected bonus! The room was clean, excellent "thirsty" bath towels and a nice large bathroom. Kitchen area was attractive and had a full size refrigerator. Minus points: EVERY room has a queen size bed so the number of guests in a room really is limited to two. No cots to rent so when our grandaughter spent a night with us, grandpa slept on the floor. The mattress was VERY firm, not much difference between it and the floor. Conclusion: It's a nice, secure facility but what makes it really special is the staff.... ALL the staff.

The front desk was great this time. They usually have one girl who is extremely rude, but the manager, Chris was there and everyone was very accomadating. Chris goes out of his way to make your stay a good one. It was was pleasant. The pantry is very convenient. The washer/dryer are also very convenient and free, just have to buy detergent. It is generally very clean, there is an occasional spot sometimes that has not been cleaned. Usually quiet, I sleep during the day and work at night. I feel safe. The air conditioner is a little aggravating, you go to bed and it has a sensor, there is no movement and it goes off, then it gets really hot and wakes me up and I have to move around for the air to come back on, this is extremly aggravating and interupts my sleep. If you pay for a room you should be able to have your air on the setting you want it on at all times, like home!!

The hotel was great. The room, service, location and rate were all great. The only thing i had a minor issue was the channel lineup on the TV. It needs more channels.

Upon checking in, I thought that there was going to be an issue. The desk employee stated that I did not have a reservation for a room and did not have a room available for me. Once I showed her the reservation confirmation, she was able to provide me a room; however, her aditude was poor and the key card did not work when I arrived at the room. That was immediately fixed and the room was fine from that point on. And to her credit, she did call back later to check on me and the room. The rest of the stay was pleasant and I will be staying there again. I will just make sure to call ahead for confirmation to save some grief!

This extended stay property is well stocked. I have stayed at others and been disappointed that they didn't provide as much as this hotel. Other places will provide burners but no pots or diswashing powder but no dish liquid. When you are staying more than a day but less than a week at least you can take care of any dishes you create yourself. They were upgrading to new tv's throughout. Good variety of channels. Internet was fine. Shortcoming would be the towels. They were designed for the long haul...not the softest you would find. And like any extended stay you have to exchange for new ones yourself. This place does have laundry on site and even provides you a basket. - Nice touch.