Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by Darrenfrom Dallas, TX

Great value

Posted Feb 3, 2015 on Hotels.com
Very friendly and nicely kept property. Room was clean. Breakfast was decent. Staff very friendly in giving directions and being familiar with conveniences close by. Great value!! never felt unsafe here.
Comment from Hotel Management
Apr 25, 2015 by Dee Patel, Hotel Management
Dear Guest, Thank you so much for your review. We take pride in our level of service and cleanliness and we are glad to hear that you enjoyed it. It is also wonderful to hear how much you enjoyed our hot and cold deluxe breakfast and that our staff was so helpful. We look forward to being your home away from home when you are in the area. The Management Team at Comfort Inn Douglasville.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2015
Great room at a very reasonable price! We'll stay here again!
Comment from Hotel Management
Mar 12, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for your wonderful 5 star review. We appreciate the great score you given us. We are glad you chose to stay with us and experienced the fine service and accommodations we provide and strive for. We all look forward to having you back soon at the hotel! The Management team at Comfort Inn Douglasville.
5 out of 5
Recommended
for Business Travelers
by Philfrom Lakemoor

Nice stay

Posted Jan 26, 2015 on Hotels.com
This hotel was very nice. It is in a good location, nice and clean, and the breakfast was very good with a large selection.
Comment from Hotel Management
Apr 4, 2015 by Dee Patel, Hotel Management
Dear Guest, We are glad that you enjoyed the breakfast, location and the comfortable & cleanliness of our rooms. We are pleased to hear you enjoyed your stay and was "enough". We take pride in the items we are able to offer our guests for such a great rate. Its great to hear that you enjoy the assorted breakfast buffet. At your service, The Management Team at Comfort Inn.
3 out of 5
by A verified traveler

OK

Posted Jan 25, 2015
Front desk staff at check-in = very good. Had a problem with card key on a day other than at check-in - then a different staff person was very blunt - disgruntled from having been interrupted with a male staff member in a room next to the Lobby check-in. Also, the shower curtain was stained.
Comment from Hotel Management
Mar 12, 2015 by D Patel, Hotel Management
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again! The Management Team at Comfort Inn.
4 out of 5
Recommended
for Business Travelers
by Josephfrom Mobile, AL

Good Hotel

Posted Jan 21, 2015 on Hotels.com
the stay was great. I felt very comfortable and I enjoyed my stay.
Comment from Hotel Management
Apr 4, 2015 by Dee Patel, Hotel Management
Dear Guest, Thank you so much for your review. We take pride in our level of service and cleanliness and we are glad to hear that you enjoyed it. Customer satisfaction is our number one priority, thus I am glad we were able to exceed your expectations !! We look forward to being your home away from home when you are in the area.The Management Team at Comfort Inn.
5 out of 5
Recommended
for Business Travelers
by Sethfrom Dallas, TX

Business hotel west of Atlanta.

Posted Jan 18, 2015 on Hotels.com
Business trip with late arrival. Hotel was quiet, clean, and comfortable. Good value for the money.
Comment from Hotel Management
Apr 4, 2015 by Dee Patel, Hotel Management
Dear Guest, Comfort, cleanliness, and customer service have to be the top three items on every travelers mind when traveling, and we thank you for noticing we provide them all. It is always a pleasure to hear when a guest has enjoyed their stay. Thank you, The management team at Comfort Inn.
4 out of 5
Recommended
for Couples
by A verified traveler

Pleasant stay

Posted Jan 8, 2015 on Hotels.com
The room was clean and pleasant. No offensive oders. Room was spacious and comfortable. Breakfast was somewhat disappointing. Our only real issue was the rude people who were very loud at midnight.
Comment from Hotel Management
Mar 21, 2015 by Dee Patel, Hotel Management
Dear Guest, Thank you for taking the time to review your stay with us. We very much appreciate your comments and will take them into consideration to help make our hotel shine in the future. It's always a pleasure to hear when a guest has enjoyed their stay. We look forward to serving you again soon! The Management team at Comfort Inn Douglasville
5 out of 5
Recommended
for Families
by Tonyfrom Savannah, Ga

Anoumous

Posted Jan 8, 2015 on Hotels.com
My family and I really enjoyed our stay!
Comment from Hotel Management
Mar 21, 2015 by Dee Patel, Hotel Management
Dear Guest, Thank you for your wonderful 5 star review. We appreciate the great score you given us. We are glad you chose to stay with us and experienced the fine service and accommodations we provide and strive for. We all look forward to having you back soon at the hotel! The Management team at Comfort Inn Douglasville
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Great Value

Posted Dec 28, 2014
Pros: value/price
Cons: tv needs to be bigger and it wasn't flatscreen or HD
Location: Good location just 10 minutes west of Atlanta
Poor tv, but everything else was very good. Spacious room, clean and comfortable with a very nice price. Free breakfast which we did not partake of. Booked 3 different hotels on this trip and this one was the best of the three and the cheapest. The price was so low I expected it to be pretty bad, but it was much better than the pricier places we stayed at on this trip.
Comment from Hotel Management
Jan 14, 2015 by Angela Cantlon, Hotel Management
Dear Guest, Thank you for your wonderful review of our hotel. I was pleased to see that you enjoyed your stay with us and that you found our room spacious, clean and comfortable! We are glad you chose to stay with us and experienced the fine service and accommodations we provide and strive for. We all look forward to having you back soon at the hotel! Thank you again, the management team at Comfort Inn Douglasville
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Dec 24, 2014
Nice clean room. Plan to stay again on next trip.
Comment from Hotel Management
Jan 14, 2015 by Angela Cantlon, Hotel Management
Dear Guest, Our location is often the main reason why guests choose to stay with us. Proud to say that our excellent product, cleanliness rooms and friendly staff is the reason why guests return on their next visit. We all look forward to having you back soon at the hotel! The Management team at Comfort Inn Douglasville