“Great Hotel, but one catch...”
This was a perfect hotel because I needed to see friends in Alpharetta and go to an office in Norcross. There isn't a whole lot around the hotel, but the convenience to both cities was a big plus.
The price was good and the room was up to par. The only problem was the pool. I was going up for business and pleasure, so my wife and daughter came along. Their plan was to play in the pool while I went to work for the day. Despite no warning on the listing, the pool was closed. It wasn't a one day thing...instead the county had cracked down on a permit violation. The pool was in working order, but just waiting on an inspection from the county.
Regardless, no remedies were offered. I asked if there were sister properties nearby where my wife could take our daughter to the pool. I was told to check online. I would've expected the front desk to call around for us, since the issue was their fault and they were by no means busy.
They ended up checking out the Gwinnet county pool nearby, which cost quite a bit to use, but had a slide and splash area.