Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
It was okay, the hallway and elevators was very hot
Comment from Hotel Management
May 15, 2015 by Front Office Manager, Hotel Management
Dear guest, Thank you for your review. I hope you were our overall satisfied with your stay here at the Comfort Suites Perimeter Center. I appreciate your observations regarding our property and we shall will make necessary changes immediately.We do hope that this is an isolated issue and it shall not keep you from staying with us again in the future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
2 out of 5
by A verified travelerfrom Toronto

stay somewhere else

Posted May 11, 2015
Pros: Very little
Cons: Pillows very soft, bed sagged in the middle. Pool closed - keep it open
Location: there is a mall and some restaurants, but subway was not in walking distance.
The person who manned desk on Saturday was never at the desk - he watched TV and went for walks. Gave wrong directions and did not want to bother with anyone, he spoiled the efforts of the rest who were friendly and helpful. The worst thing was that the pool was closed - in May - in the sweltering heat of Atlanta and staff were not allowed to open it. The whole reason for picking a hotel with a pool was so we could use it.
Comment from Hotel Management
May 14, 2015 by Front Office Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We normally don't open our pool until Memorial Day weekend. The weather has been really outstanding lately but unfortunately our pool is not ready to be opened. We have to do a thorough cleaning and make sure the chlorine levels are correct before we can open. Hoping to have it open soon. Sorry for the inconvenience. Also, I will make sure that the issue with the staff is handled. This is not a normal occurrence here at our property. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Bradey Hicken Front Office Manager Comfort Suites Perimeter Center
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable Hotel In A Nice Area

Posted Apr 28, 2015
Pros: I liked that the incidental deposit was only $25.
Cons: The pool was closed and housekeeping came to my door every morning to ask me to checkout even though I was booked for 3 nights.
Location: It a central location with easy access to a highway. We were able to get around easily.
I traveled to Atlanta for my 30th Birthday and choose this room because it fell within my budget. When we arrived a was a little disappointed that the suite didn't have an actually separating wall, but just a separate area in the same room as I was sharing with a friend of mine. Overall, the breakfast was okay, stay pleasant and we even saw a celebrity there!
Comment from Hotel Management
Apr 30, 2015 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Comfort Suites Perimeter Center on your birthday. We love to hear when our guests enjoy their time here with us! We are so happy to hear that you appreciate we are good value for money. However, I apologize that you were not satisfied with your suite much. I hope nothing other than this will keep you from staying with us the next time you visit Atlanta in the near future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
2 out of 5
by A verified travelerfrom Deutschland

Verkehrsgünstiges Hotel im Norden Atlantas

Posted Apr 19, 2015
Pros: Verkehrsgünstige Lage/Anbindung Nahe gelegene Einkaufsmöglichkeiten
Vom Hotel gut erreichbare MARTA-Station und auch sonst verkehrsgünstige Autoanbindungen. Zu Fuß nahe Einkaufsmöglichkeit. Freundlicher Service und Hilfsbereitschaft solange wir kein echtes Problem hatten. Als die Toilette zum wiederholten Mal, jetzt mitten in der Nacht verstopft war, gab es erst nach energischem Protest ein anderes Zimmer. Sauberkeit oberflächlich ok, Teppiche fleckenreich, diverse Gerüche in den Fluren und Zimmer. Lange Schlangen beim sehr dürftigen Frühstück, da u. a. nur ein Toaster vorhanden. Hotelbilder täuschen
Comment from Hotel Management
May 4, 2015 by Front Office Manager, Hotel Management
Dear guest, Thank you for your review. We are pleased that you enjoyed your recent trip to the Perimeter Center area and your stay was successful due to our convenient location and and friendly service. However. I was sorry to read about your negative breakfast experience and multiple housekeeping issues during your stay. We aim to exceed all our guest expectations - especially cleanliness of our facility and I am sorry that this was not your experience. I will certainly follow up with my team to determine what we can do to make improvements in our services. We do hope you consider us should your travels brings to our area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room for a great price.

Posted Apr 7, 2015
Pros: Very comfortable
Location: Great food all around the location.
Good location with great service. Only downside really was the breakfast just a little lacking compared to other hotels I've stayed at under the same name.
Comment from Hotel Management
Apr 8, 2015 by Front Office Manager, Hotel Management
Dear Gary It was a pleasure reading your kind comments regarding your stay with us. As mentioned, our location is unique and convenient to our guests and I am also happy to note that you were satisfied with the service. We strive to work hard towards guest satisfaction and your note on the breakfast issue is well noted. The same will be shared with the F&B department and corrective measures will be taken. We look forward to welcoming you back the next time you are in the Perimeter Area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Mar 18, 2015
Excellent. Friendly staff and clean rooms but need to improve exercise room. it had limited weights and old bikes.
Comment from Hotel Management
Mar 20, 2015 by General Manager, Hotel Management
Dear guest, Thank you for your recent stay with us and for your feedback for fellow online reviewers. We are so pleased you enjoyed your stay at the Comfort Suites Perimeter Center and were impressed by our clean accommodations and courteous service. I appreciate your tips about our fitness center and we look forward to welcoming you back soon! Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice and comfortable !!!

Posted Mar 10, 2015
Pros: I like the that the rooms were spacious and modern. The staff were friendly and accommodating.
Cons: If breakfast the free breakfast could be delivered to your room.
Location: They have nice restaurants directly across the street. Also they have shopping centers near by with all your common eateries.
I really enjoyed my stay . I was very impressed with the quality of the room. The furnishing and decor was very nice. The bed was very comfortable. The bathroom was a small but clean. Staff were very accommodating. I would definitely stay here again.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Dear Tiana, Thank you for choosing the Comfort Suites Perimeter Center for your recent stay. It was great to hear that you were very pleased with our rooms and decor. Thank you for appreciating my associates and I will pass along your comments and thank them for their daily efforts. We will be waiting for your return visit to the Perimeter area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
2 out of 5
by A verified traveler

Posted Mar 6, 2015
On Tuesday morning I called the front desk about 7:15 am and said there is not any hot water. I was told "we have a lot of people showering now". This was unbelievable to me. On Wednesday morning thought I would get up earlier and the water was still cold. I complained again and they said " been escalated and someone working on." Many people were complaining in the lobby.
Comment from Hotel Management
Mar 11, 2015 by JHM, Hotel Management
Dear guest, Thank you for your sincere review of your recent stay. I was very disturbed when I read your comments about our front office guest services falling short of providing you with excellent service we strive for. I have shared your feedback with my front office and maintenance team and we have taken action in changing our procedures so that any other guests aren't inconvenienced in the future. I would really appreciate you giving us another opportunity to redeem ourselves and to show you true hospitality we are known for. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgis

Nice hotel and nice area.

Posted Feb 23, 2015
This is the first time in 7 years that I actually had a "me" day. The bed was so comfortable and soft. The front desk person was very nice and friendly. I was able to get away for one night from my hectic life. I will definitely come back.
Comment from Hotel Management
Mar 6, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for choosing the Comfort Suites Perimeter Center for your recent stay and for the wonderful comments. We understand what the travelers expect: a clean hotel with exceptionally comfortable room and friendly service. I'm excited that we continue to meet your expectations and the best compliment a guest can give to a General Manager is to return for another stay. We're delighted you got a peaceful night's sleep from your busy schedule and please hurry back and we look forward to an ongoing loyal relationship. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
5 out of 5
Recommended
for Couples
by A verified traveler

great stay

Posted Feb 20, 2015 on Hotels.com
Awesome!
Comment from Hotel Management
Feb 21, 2015 by Hotel Manager, Hotel Management
Good Day Guest, Thank you for your recent stay at the Comfort Suites Perimeter Center and for the five star rating. We truly appreciate you taking the time to write a review about your experience at our hotel. I will share your wonderful feedback with my staff and thank them for their hard work they put in daily. I do hope you have a chance to return and experience our wonderful services once again! Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center