Ratings based on 785 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable Hotel In A Nice Area

Posted Apr 28, 2015
Pros: I liked that the incidental deposit was only $25.
Cons: The pool was closed and housekeeping came to my door every morning to ask me to checkout even though I was booked for 3 nights.
Location: It a central location with easy access to a highway. We were able to get around easily.
I traveled to Atlanta for my 30th Birthday and choose this room because it fell within my budget. When we arrived a was a little disappointed that the suite didn't have an actually separating wall, but just a separate area in the same room as I was sharing with a friend of mine. Overall, the breakfast was okay, stay pleasant and we even saw a celebrity there!
Comment from Hotel Management
Apr 30, 2015 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Comfort Suites Perimeter Center on your birthday. We love to hear when our guests enjoy their time here with us! We are so happy to hear that you appreciate we are good value for money. However, I apologize that you were not satisfied with your suite much. I hope nothing other than this will keep you from staying with us the next time you visit Atlanta in the near future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
2 out of 5
by A verified travelerfrom Deutschland

Verkehrsgünstiges Hotel im Norden Atlantas

Posted Apr 19, 2015
Pros: Verkehrsgünstige Lage/Anbindung Nahe gelegene Einkaufsmöglichkeiten
Vom Hotel gut erreichbare MARTA-Station und auch sonst verkehrsgünstige Autoanbindungen. Zu Fuß nahe Einkaufsmöglichkeit. Freundlicher Service und Hilfsbereitschaft solange wir kein echtes Problem hatten. Als die Toilette zum wiederholten Mal, jetzt mitten in der Nacht verstopft war, gab es erst nach energischem Protest ein anderes Zimmer. Sauberkeit oberflächlich ok, Teppiche fleckenreich, diverse Gerüche in den Fluren und Zimmer. Lange Schlangen beim sehr dürftigen Frühstück, da u. a. nur ein Toaster vorhanden. Hotelbilder täuschen
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room for a great price.

Posted Apr 7, 2015
Pros: Very comfortable
Location: Great food all around the location.
Good location with great service. Only downside really was the breakfast just a little lacking compared to other hotels I've stayed at under the same name.
Comment from Hotel Management
Apr 8, 2015 by Front Office Manager, Hotel Management
Dear Gary It was a pleasure reading your kind comments regarding your stay with us. As mentioned, our location is unique and convenient to our guests and I am also happy to note that you were satisfied with the service. We strive to work hard towards guest satisfaction and your note on the breakfast issue is well noted. The same will be shared with the F&B department and corrective measures will be taken. We look forward to welcoming you back the next time you are in the Perimeter Area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Mar 18, 2015
Excellent. Friendly staff and clean rooms but need to improve exercise room. it had limited weights and old bikes.
Comment from Hotel Management
Mar 20, 2015 by General Manager, Hotel Management
Dear guest, Thank you for your recent stay with us and for your feedback for fellow online reviewers. We are so pleased you enjoyed your stay at the Comfort Suites Perimeter Center and were impressed by our clean accommodations and courteous service. I appreciate your tips about our fitness center and we look forward to welcoming you back soon! Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice and comfortable !!!

Posted Mar 10, 2015
Pros: I like the that the rooms were spacious and modern. The staff were friendly and accommodating.
Cons: If breakfast the free breakfast could be delivered to your room.
Location: They have nice restaurants directly across the street. Also they have shopping centers near by with all your common eateries.
I really enjoyed my stay . I was very impressed with the quality of the room. The furnishing and decor was very nice. The bed was very comfortable. The bathroom was a small but clean. Staff were very accommodating. I would definitely stay here again.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Dear Tiana, Thank you for choosing the Comfort Suites Perimeter Center for your recent stay. It was great to hear that you were very pleased with our rooms and decor. Thank you for appreciating my associates and I will pass along your comments and thank them for their daily efforts. We will be waiting for your return visit to the Perimeter area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
2 out of 5
by A verified traveler

Posted Mar 6, 2015
On Tuesday morning I called the front desk about 7:15 am and said there is not any hot water. I was told "we have a lot of people showering now". This was unbelievable to me. On Wednesday morning thought I would get up earlier and the water was still cold. I complained again and they said " been escalated and someone working on." Many people were complaining in the lobby.
Comment from Hotel Management
Mar 11, 2015 by JHM, Hotel Management
Dear guest, Thank you for your sincere review of your recent stay. I was very disturbed when I read your comments about our front office guest services falling short of providing you with excellent service we strive for. I have shared your feedback with my front office and maintenance team and we have taken action in changing our procedures so that any other guests aren't inconvenienced in the future. I would really appreciate you giving us another opportunity to redeem ourselves and to show you true hospitality we are known for. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgis

Nice hotel and nice area.

Posted Feb 23, 2015
This is the first time in 7 years that I actually had a "me" day. The bed was so comfortable and soft. The front desk person was very nice and friendly. I was able to get away for one night from my hectic life. I will definitely come back.
Comment from Hotel Management
Mar 6, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for choosing the Comfort Suites Perimeter Center for your recent stay and for the wonderful comments. We understand what the travelers expect: a clean hotel with exceptionally comfortable room and friendly service. I'm excited that we continue to meet your expectations and the best compliment a guest can give to a General Manager is to return for another stay. We're delighted you got a peaceful night's sleep from your busy schedule and please hurry back and we look forward to an ongoing loyal relationship. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
3 out of 5
by A verified traveler

OK

Posted Feb 2, 2015
The hotel was under construction when I stayed, and they seem to do a very poor job of keeping the main lobby clean.
Comment from Hotel Management
Mar 6, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review. I am sorry that your stay was during our renovations which caused you some inconveniences. We do update our website with the process of our renovation weekly for all our guests to see. I do hope you will reconsider and return to the Comfort Suites Perimeter Center to experience our updated hotel. Please accept my apologies once again and travel safe. Bradey W. Hicken. Front Office Manager Comfort Suites Perimeter
3 out of 5
Recommended
for Business Travelers
by Jamesfrom Georgia

Not the best hotel in this northern section of ATL

Posted Jan 26, 2015 on Hotels.com
I booked the Comfort Suites room for a one night business travel stay. Several things about the room were quite disappointing for the price I paid. The room had 2 queen beds and the mattress on the bed I slept was very firm and did not provide a comfortable nights sleep. The in-wall HVAC unit did not allow the fan to run continuously (I like the fan motor on for background noise) nor did allow a comfortable setting on COOL as the room was very warm. My stay was in January! Another issue I had, and it happens a lot in hotel rooms, is the tub did not drain properly during my morning shower! I do not like finishing a shower and standing in seveal inches of standing, soapy water when I am ready to dry off. Overall I would look elsewhere for a room if I had to stay in this area of Atlanta again.
Comment from Hotel Management
Jan 29, 2015 by Hotel Manager, Hotel Management
Dear James, Thank you for your feedback regarding your overnight stay at the Comfort Suites Perimeter Center while on your business trip. I am sincerely sorry for the issues you encountered with your guest room while on property. I made a note of the suite you had occupied and had our Engineering staff service the HVAC unit. We hope to have another opportunity to welcome you back to our hotel in the future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
3 out of 5
by A verified traveler

Posted Jan 25, 2015
Toillet and sink were clogged. Funky smell. Old looking.
Comment from Hotel Management
Jan 26, 2015 by Hotel Manager, Hotel Management
Dear Guest, I want to thank you for taking the time to review the Comfort Suites Perimeter Center. We are happy to know that your overall stay with us was satisfactory. However, I apologize for all the inconveniences caused to you due to the clogged washroom. I have alerted our maintenance department regarding this matter. Thank you for reporting the problems you encountered, and we hope you will give us an opportunity to provide you with a wonderful stay experience. Sincerely, Bradey W. Hicken. Front Office Manager Comfort Suites Perimeter