Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
the room called "suite" is not really a suite. It just a single room with a sofa and desk. However, the location is good. The room is clean and the breakfast is good too.
Comment from Hotel Management
Jul 24, 2015 by Front Office Manager, Hotel Management
Thank you for your stay at our hotel and sharing your review. I am glad to read that you liked your clean room, the breakfast we served and the location of our hotel which is very convenient. We appreciate you choosing our hotel and hope to see you again in the near future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
5 out of 5
Recommended
for Families
by A verified traveler from Winchester,VA

Very nice hotel with convenient shopping

Posted Jun 30, 2015
Pros: The breakfast bar was excellent with something for everyone's taste.
Cons: The entrance from the pool would not work for anyone.
Location: The World of Coke is ten minutes away.
The rooms were very clean and cool. The beds were very comfortable and clean. The rooms had so many extras. We were especially thankful for the fridge. The sitting room was spacious and comfortable. We were within walking distance of stores and very close to a hospital.
Comment from Hotel Management
Jul 1, 2015 by Front Office Manager, Hotel Management
Thank you for a perfect score for your recent stay at the Comfort Suites Perimeter. It is nice to hear that our large suites with many amenities and up to date facilities worked perfect for your needs. Even better that our wonderful location with it's proximity to the local area was convenient for you. We loved having you here and hope to see you again in the near future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
1 out of 5
by A verified traveler

Posted Jun 7, 2015
Pros: nothing
the rooms were dirty and the manager was rude. I will never stay here again
Comment from Hotel Management
Jun 11, 2015 by Front Office Manager, Hotel Management
Dear guest, Thank you for your feedback. I was very disturbed when I read your comments about our guest services. It is never our intention to disappoint a guest in any way as we take a lot of pride in delivering excellent guest service and having a staff that cares about the customer's experience. I also apologize for not meeting your expectations with the cleanliness of your room. I will be sharing your comments with Heads of Department at our weekly meeting so that we can take your observations, utilize it to learn from, and take corrective actions. I would really appreciate you giving us another opportunity to redeem ourselves and consider staying with us again in the future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
1 out of 5
by A verified traveler

worst ...

Posted May 25, 2015
We having been waked up by front call at 2:30 am. They lacks common sense.
Comment from Hotel Management
May 29, 2015 by Front Office Manager, Hotel Management
Thank you for taking the time to give us your feedback regarding your recent stay. I agree that interrupted sleep can easily change a hotel stay from great to poor and I'm so sorry that happened to you. Please accept my sincerest apologies for the undoubted inconvenience caused to you. This is not a normal occurence, and I hope you consider it as an isolated incident and consider to return and stay with us again. Bradey W. Hicken. Front Office Manager Comfort Suites Perimeter
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
It was okay, the hallway and elevators was very hot
Comment from Hotel Management
May 15, 2015 by Front Office Manager, Hotel Management
Dear guest, Thank you for your review. I hope you were our overall satisfied with your stay here at the Comfort Suites Perimeter Center. I appreciate your observations regarding our property and we shall will make necessary changes immediately.We do hope that this is an isolated issue and it shall not keep you from staying with us again in the future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
2 out of 5
by A verified traveler from Toronto

stay somewhere else

Posted May 11, 2015
Pros: Very little
Cons: Pillows very soft, bed sagged in the middle. Pool closed - keep it open
Location: there is a mall and some restaurants, but subway was not in walking distance.
The person who manned desk on Saturday was never at the desk - he watched TV and went for walks. Gave wrong directions and did not want to bother with anyone, he spoiled the efforts of the rest who were friendly and helpful. The worst thing was that the pool was closed - in May - in the sweltering heat of Atlanta and staff were not allowed to open it. The whole reason for picking a hotel with a pool was so we could use it.
Comment from Hotel Management
May 14, 2015 by Front Office Manager, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We normally don't open our pool until Memorial Day weekend. The weather has been really outstanding lately but unfortunately our pool is not ready to be opened. We have to do a thorough cleaning and make sure the chlorine levels are correct before we can open. Hoping to have it open soon. Sorry for the inconvenience. Also, I will make sure that the issue with the staff is handled. This is not a normal occurrence here at our property. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Bradey Hicken Front Office Manager Comfort Suites Perimeter Center
3 out of 5
Recommended
for Everyone
by A verified traveler

Affordable Hotel In A Nice Area

Posted Apr 28, 2015
Pros: I liked that the incidental deposit was only $25.
Cons: The pool was closed and housekeeping came to my door every morning to ask me to checkout even though I was booked for 3 nights.
Location: It a central location with easy access to a highway. We were able to get around easily.
I traveled to Atlanta for my 30th Birthday and choose this room because it fell within my budget. When we arrived a was a little disappointed that the suite didn't have an actually separating wall, but just a separate area in the same room as I was sharing with a friend of mine. Overall, the breakfast was okay, stay pleasant and we even saw a celebrity there!
Comment from Hotel Management
Apr 30, 2015 by Front Office Manager, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Comfort Suites Perimeter Center on your birthday. We love to hear when our guests enjoy their time here with us! We are so happy to hear that you appreciate we are good value for money. However, I apologize that you were not satisfied with your suite much. I hope nothing other than this will keep you from staying with us the next time you visit Atlanta in the near future. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

A bit underwhelming

Posted Apr 27, 2015 on Hotels
Nice area, but needs updating badly. Noisy rooms. Not within the hotel's control, but a high school marching band in town for the weekend...need I say more? Sleep was at a premium.
Comment from Hotel Management
Apr 28, 2015 by Hotel Manager, Hotel Management
Dear Guest, Thank you for your review and comments. Please accept our apology for the noise issues you experienced during your stay as we place emphasis on the importance of quiet time. We are very excited that our renovation and transformation of the hotel is right around the corner. I would love for you to come back and see the final result with the transformed facility to enjoy. Bradey W. Hicken. Front Office Manager Comfort Suites Perimeter
2 out of 5
by A verified traveler from Deutschland

Verkehrsgünstiges Hotel im Norden Atlantas

Posted Apr 19, 2015
Pros: Verkehrsgünstige Lage/Anbindung Nahe gelegene Einkaufsmöglichkeiten
Vom Hotel gut erreichbare MARTA-Station und auch sonst verkehrsgünstige Autoanbindungen. Zu Fuß nahe Einkaufsmöglichkeit. Freundlicher Service und Hilfsbereitschaft solange wir kein echtes Problem hatten. Als die Toilette zum wiederholten Mal, jetzt mitten in der Nacht verstopft war, gab es erst nach energischem Protest ein anderes Zimmer. Sauberkeit oberflächlich ok, Teppiche fleckenreich, diverse Gerüche in den Fluren und Zimmer. Lange Schlangen beim sehr dürftigen Frühstück, da u. a. nur ein Toaster vorhanden. Hotelbilder täuschen
Comment from Hotel Management
May 4, 2015 by Front Office Manager, Hotel Management
Dear guest, Thank you for your review. We are pleased that you enjoyed your recent trip to the Perimeter Center area and your stay was successful due to our convenient location and and friendly service. However. I was sorry to read about your negative breakfast experience and multiple housekeeping issues during your stay. We aim to exceed all our guest expectations - especially cleanliness of our facility and I am sorry that this was not your experience. I will certainly follow up with my team to determine what we can do to make improvements in our services. We do hope you consider us should your travels brings to our area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room for a great price.

Posted Apr 7, 2015
Pros: Very comfortable
Location: Great food all around the location.
Good location with great service. Only downside really was the breakfast just a little lacking compared to other hotels I've stayed at under the same name.
Comment from Hotel Management
Apr 8, 2015 by Front Office Manager, Hotel Management
Dear Gary It was a pleasure reading your kind comments regarding your stay with us. As mentioned, our location is unique and convenient to our guests and I am also happy to note that you were satisfied with the service. We strive to work hard towards guest satisfaction and your note on the breakfast issue is well noted. The same will be shared with the F&B department and corrective measures will be taken. We look forward to welcoming you back the next time you are in the Perimeter Area. Bradey W. Hicken Front Office Manager Comfort Suites Perimeter Center