Exterior

Reviews of Quality Inn & Suites near Six Flags East

2.5 out of 5
Quality Inn & Suites near Six Flags East
3900 Fulton Industrial Boulevard SW, Atlanta, GA

Reviews

6.2
Rating 10 - Excellent. 118 out of 487 reviews" "
Rating 8 - Good. 102 out of 487 reviews" "
Rating 6 - Okay. 91 out of 487 reviews" "
Rating 4 - Poor. 60 out of 487 reviews" "
Rating 2 - Terrible. 116 out of 487 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Ralston

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Hello Ralston, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 Poor

TAMARA

Disliked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello TAMARA,We appreciate your feedback and regret to hear about your experience. Your concerns will be shared with the team for further improvement. If you have any additional details to share or require further assistance, please don't hesitate to contact our management directly.

2/10 Terrible

Berhane

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no breakfast eventhought they claimed that they serve breakfast. My bedsheets had never changed for 4 nights. I asked why? They told me that I am supposed to notify them a day ahead.next day i aked the front staff why my room was not cleaned again? They said, they didn't allow the house cleaner to go to my room in absence bc didn't to take responsibility for missing stuff in my room. I always came to my room late nights to sleep, and bedsheets never changed for 4 nights. I got the Worst service ever!!
Stayed 4 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Berhane, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable to us, and we encourage guests to notify the front desk in advance for any specific service requests. Your concerns will be shared with the relevant departments for improvement. Thank you for bringing this to our attention.

8/10 Good

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For one night only, it was decent, I left early to try the breakfast so can't rate that part.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Jerry,We appreciate your feedback and are glad to hear you had a decent stay with us. If you have any further comments or concerns regarding your experience, please feel free to contact our management team directly for assistance.

6/10 Okay

Brittany, atlanta

Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Brittany,We appreciate you staying with us and hope you had an enjoyable time. Should you have any concerns or suggestions, please don't hesitate to contact us directly so we can address them accordingly.

10/10 Excellent

RENNIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Mar 5, 2024
Hello RENNIE,We are elevated to hear you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another fantastic stay!

10/10 Excellent

Jhene

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jhene,We appreciate you taking the time to share your feedback with us. If there are any specific details you would like to discuss further, please feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Austin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice workers!
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Austin,We are delighted to hear that you found our staff to be exceptional during your stay. Our team takes pride in providing excellent service to all our guests. Should you have any further feedback or queries, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

2/10 Terrible

Kai

Disliked: Cleanliness, staff & service
Staff was very unhelpful when I explained that the lights in my room didn’t work and that it was unclean, refused to give me another room.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Kai,We apologize for the inconvenience you experienced during your stay and appreciate your feedback. Rest assured that we will address these concerns with our team to ensure a seamless guest experience in the future. For any further assistance or feedback, please don't hesitate to contact our management team directly.

6/10 Okay

Dana

Traveled with partner
Liked: Staff & service
Needs to up grade and restroom had a smell
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Dana,We appreciate your feedback and will share your comments with our team for further improvement. Your satisfaction is important to us, and we hope to welcome you back for an upgraded experience in the future.

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
The breakfast was coffee and a granola bar .. anything is better than nothing I guess lol .
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Michelle,We appreciate your feedback on our breakfast offerings. Guest satisfaction is important to us, and we will share your comments with our team for future improvements. Your input helps us enhance the guest experience.

10/10 Excellent

Donna

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Donna,We are delighted to hear that you had a wonderful stay with us. If you have any additional comments or suggestions, please do not hesitate to contact us.

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights on the building
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Rebecca,We appreciate your feedback regarding the lighting on our building. Our team will look into this matter to ensure the best experience for our future guests. Thank you for bringing this to our attention.

2/10 Terrible

Martica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from the front desk
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Martica,We apologize for any inconvenience you experienced. Your feedback helps us improve our services for future guests. For any further assistance or clarification, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Ramirez,We are delighted to hear that you had an overall enjoyable experience during your stay. Your positive feedback is truly appreciated and we hope to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excellent

Carey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Carey,We appreciate you choosing our hotel for your stay! Please do not hesitate to reach out if you have any feedback to share.

10/10 Excellent

Brittany, Acworth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are so soft. Staff is amazing.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Brittany,We appreciate your kind words about our staff and comfortable beds. We strive to provide our guests with exceptional service and amenities. Should you have any further feedback or requests, please feel free to reach out to our management team directly.

8/10 Good

Cornelious

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean plus it was quite and convenient
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Cornelious,We're delighted to hear that you found our hotel to be good, clean, quiet, and conveniently located during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rough on the edges (cosmetic issues on hotel) over great stay , no issues!
Stayed 2 nights in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jonathan,Thank you for sharing feedback from your recent stay with us. We appreciate hearing that overall you had a great experience. Your comments about the cosmetic issues have been noted for our ongoing improvements. We hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Ceashia

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Ceashia,We value your stay and would appreciate any specific feedback to enhance our service further. Please reach out to us with any details from your time with us. Hope to welcome you back for an improved experience soon!

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jimmy,We are delighted to hear you had a fantastic stay with us! Should you have any further comments or suggestions, please feel free to get in touch. We hope to welcome you back soon for another wonderful experience!

8/10 Good

Shontearria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Shontearria,We are thrilled to hear you had a pleasant stay with us! If you have any further feedback, please don't hesitate to reach out to us directly. We look forward to hosting you again in the future.

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would NOT stay here again.
The room was dirty. There were mysterious substances on the coverlet and one pillowcase. The pillowcase looked like it had smeared mascara on it. There was a dirty washcloth folded up in the shower curtain and cup rings on the night stand. The bed was comfortable but it was hard to sleep knowing the filth around us.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Deborah,We appreciate you sharing your feedback with us. Your comments are valuable as we strive to improve our services. For any further assistance or concerns, please do not hesitate to reach out to our management team directly.

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service
Worst experience ever
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Tyler,We're disappointed to hear about your experience and appreciate your feedback to help us improve for the future. Please feel free to reach out to management to discuss your concerns further.

10/10 Excellent

Fere victor

Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Fere victor,We're thrilled to hear you had a wonderful stay with us! Please visit us again soon for another amazing experience.

6/10 Okay

Martin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Ordinary
Service was ok Breakfast was just awful and eveything was missing 30 minutes before the end. Comfortable and quiet though. Room was clean but hotel wasnt.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Martin,Thank you for sharing your feedback with us. We are pleased to hear you found the room comfortable and quiet. Your comments regarding breakfast and cleanliness have been noted for our team to review and improve our services. We appreciate your insight on your recent stay.

4/10 Poor

Ruslan

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Dirty, stinks, there was no microwave, breakfast was included but there was no food.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Ruslan,We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns or inconvenience during their stay. Thank you for bringing this to our attention.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness
Poor Breakfast.....Elevator?
The breakfast bar only had cereal and no milk at 8:30. There was one bagel, one tiny brownie, some slices of white bread. My son got the last cup of waffle batter. No eggs or meat. The attendant said she was not putting anything else out. Also the last elevator inspection was Jan.2021 according to the certificate on the wall inside the elevator.
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Susan,We appreciate your feedback regarding your recent stay with us. Rest assured that we have noted your comments about the breakfast offerings and will address this with our team for improvement. Thank you for bringing the elevator inspection certificate date to our attention, we will ensure the necessary steps are taken. Your input helps us enhance the guest experience.

10/10 Excellent

Mickhail

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on Feb 24, 2024
Hello Mickhail,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another memorable experience.

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like a refund. I found actual wet blood in my sheets and pee was all over the bathroom. I did not see until the morning. This was by far the worst hotel I’ve ever stayed at in my life. I stay at roughly 5-8 hotels every year and this one is the lowest on the big list. Please help
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Nicholas,We value your feedback and apologize for any inconvenience during your stay. Your concerns will be addressed with the appropriate team for further investigation. We recommend contacting management directly for assistance with any compensation-related inquiries.

10/10 Excellent

Anjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Anjam,We are thrilled to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another delightful stay at our hotel.

6/10 Okay

Sherwin

Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Sherwin,We're sorry to hear that your stay didn't meet your expectations! Please feel free to contact us with any feedback you have from your time at our hotel so we can make improvements.

10/10 Excellent

Lerian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Lerian,We are delighted to hear that you had a fantastic stay with us! Please feel free to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 Excellent

Brittany, Acworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Brittany,We're thrilled to hear you had a wonderful stay with us! Please do not hesitate to contact us if there is anything else we can assist you with.

2/10 Terrible

Zakia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poop was on one of the sheets , they refused to give me a new room & extended stay due to me checking out at 10.
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Zakia,We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our team to ensure we meet our high standards. For further assistance, please contact our management team directly.

4/10 Poor

Aiyana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Aiyana,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We value your feedback and would welcome the opportunity to make it right for you.

2/10 Terrible

Alonzo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Alonzo,We're sorry to hear that your experience didn't meet expectations. Feel free to reach out to us with any details about your stay, so we can address your concerns and improve in the future.

6/10 Okay

Str8

The room was good and clean but it had roaches
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Str8,We appreciate your feedback regarding your recent stay. Ensuring a comfortable environment is our priority, and we regret any inconvenience you experienced. Constructive comments like yours help us improve our services. We recommend reaching out to our management team to address this matter further.

6/10 Okay

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Jeffrey,We appreciate you choosing our hotel for your stay. Please don't hesitate to reach out to us directly if there were any areas we can address to enhance your overall experience with us. We value your input and strive to make every guest's stay exceptional.

2/10 Terrible

Cornell

Stayed 2 nights in Dec 2023
Response from Manager on Feb 24, 2024
Hello Cornell,We apologize for falling short of your expectations during your stay. Please don't hesitate to contact us directly to provide more details on your experience so we can address any issues. We value your feedback and aim to make every guest's stay exceptional.

2/10 Terrible

Destaney

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelt like cigarettes and marijuana in a nonsmoking room Room dirty bed poorly made too tired to ask for a new one
Stayed 1 night in Dec 2023

2/10 Terrible

Halima

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Selena

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They had us with dirty sheets and windows curtains as a bedsheet
Stayed 1 night in Dec 2023

8/10 Good

Wilfredo

Stayed 1 night in Dec 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Swad and his colleagues are the best.
Stayed 1 night in Nov 2023

10/10 Excellent

Money

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Money

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023