Exterior

Reviews of Days Inn by Wyndham Marietta-Atlanta-Delk Road

2 out of 5
Days Inn by Wyndham Marietta-Atlanta-Delk Road
2191 Northwest Parkway, Marietta, GA

Reviews

3.6
Rating 10 - Excellent. 6 out of 135 reviews" "
Rating 8 - Good. 10 out of 135 reviews" "
Rating 6 - Okay. 10 out of 135 reviews" "
Rating 4 - Poor. 23 out of 135 reviews" "
Rating 2 - Terrible. 86 out of 135 reviews" "

3.8/10

Cleanliness

4.6/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Molly

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't get a 1st floor room. The floors and towels were filthy. There were drug deals happening. The bed was fine.
Stayed 1 night in Apr 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette burn in the comforter and it looked dirty or past it’s best as soon as we entered so not a great first impression noisy Smelled at entrance furniture was really tired Bathroom was not too bad sheets were clean Never stay there again
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Christine, We're sorry to hear about your less than satisfactory experience during your recent stay. your feedback about the room conditions has been noted and will be shared with our housekeeping and maintenance teams for review. Feel free to reach out to us directly for any further assistance or feedback.

2/10 Terrible

manon

Disliked: Amenities
NEVER AGAIN will I stay here. The property is under renovation. Elevator dirty, carpet in hallways very dirty and old. The key cards didn’t work at time of check in and the poor clerk had to go with each guest to the room and unlock it with a master key. The poor lady was going crazy. Our check in took 40 minutes because we had guests ahead of us. We paid a $50 deposit for a renovated room, which we got back t check out. Our room was clean, new laminated floors, washroom was good. There were no hangers in an open closet, no ice bucket(only the plastic bag), no coffee maker, no coffee anywhere and and no breakfast , even though on the website shows breakfast. Total disappointment! I book on line and could not cancel.
Stayed 1 night in Apr 2024
Response from Manager on Apr 13, 2024
Hello manon,I'm sorry to hear about your experience during your recent stay. We appreciate your feedback as it helps us improve our services for future guests. If you have any further concerns, please feel free to reach out to our management team directly. We hope to have the opportunity to welcome you back and provide a better experience in the future.

2/10 Terrible

Lorrayne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was extremely disappointing. When I arrived, the hotel's system was down, which caused a delay in check-in and confusion at the reception. To my dismay, the room I had reserved was not available, and I was given a different room instead.The condition of the room was unacceptable. The window was completely missing, posing a safety hazard and allowing noise and insects to enter freely. Furthermore, there was only one towel in the bathroom, which was insufficient for my stay.The room also reeked of cigarette smoke, making it very unpleasant to stay in, especially as a non-smoker. Additionally, there were loud noises and people shouting during the night, making it impossible for us to get a good night's sleep.Overall, my experience at this hotel was extremely negative. I hope they can address these issues to provide a better experience for future guests
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Lorrayne, We apologize for any inconvenience you experienced during your stay. Our team is dedicated to enhancing guest satisfaction and resolving any concerns promptly. Your feedback will be shared with the relevant departments for their review and to ensure an improved experience for future guests. Thank you for bringing these issues to our attention, and we appreciate your understanding.

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room had no phone. TV remote was broken. No wash cloths in bathroom.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Thomas,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we recommend reaching out to our management team to discuss your concerns further. Thank you for bringing these matters to our attention.

4/10 Poor

Soraya

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check-in took longer than expected. I got a room that was not ready. I got another room that was supposed to be ready but was not. Had to wait over 30ms to finally get a clean room. Definitely did not appreciate having to go up and down with my luggage twice before finally getting a room. If that was the first time, I would have been like " it happens" . This is however my second visit here and I encounter the same concerns. I am not sure if I'll be coming again
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Soraya, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and regret to hear about the delays you encountered during check-in. Your comments will help us to improve our services for all our guests. Your satisfaction is important to us, and we hope you will reconsider and give us another chance in the future.

2/10 Terrible

Mark

Traveled with family
Checked into our room 211 at 7:30 and all of the bedding is missing no sheets or blankets. We have been waiting for housekeeping for 30 minutes.
Stayed 1 night in Feb 2024
Response from Manager on Feb 27, 2024
Hello Mark, We apologize for the inconvenience you experienced during your stay. Your feedback will be shared with our team for improvement. Should you encounter any issues in the future, we encourage you to reach out to our management team directly for assistance. Thank you for bringing this to our attention.

2/10 Terrible

Keiana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay the extra 13-40 and stay somewhere else.
Response from Manager on Feb 19, 2024
Hello Keiana, We appreciate your feedback and regret to hear that your experience did not meet expectations. We value all guest comments and will share your input with our team for review and improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Chinecherem

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have sheets on my bed, there was weed everywhere and the floor was very dirty. I had to leave in the middle of the night because I couldn’t sleep there. Hope they do better in the future
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Hello Chinecherem,Thank you for sharing your recent experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will share it with our team to ensure improvements are made moving forward. Should you have any further concerns, we encourage you to reach out to our management directly.

8/10 Good

Soraya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check-in. Clean rooms
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Soraya,Thank you for your positive feedback on our fast and easy check-in process. We are glad to hear that you found our rooms to be clean. We appreciate your kind review and hope to welcome you back in the future.

4/10 Poor

Shanajai

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Shanajai, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback from your recent experience so we can address any concerns you may have.

4/10 Poor

Jian

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Jian, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to us directly with any specific feedback you have, as it is our goal to address and resolve any issues promptly. We appreciate your business and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Monica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was NOT clean. I had a couple of reservations back to back and housekeeping NEVER CAME! I had to go to the front desk to request linens, and stuff to clean my room with.
Stayed 1 night in Aug 2023
Response from Manager on Dec 31, 2023
Hello Monica,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. We appreciate your feedback and will use it to improve our services. We encourage guests to report any issues directly to our front desk so that we can address them promptly.

10/10 Excellent

Tremell

Stayed 1 night in Dec 2023
Response from Manager on Jan 13, 2024
Hello Tremell,We're thrilled to hear that you had a wonderful stay at our hotel! We appreciate your kind words and are delighted that you had a great experience with us. If you have any future travel plans, we would be honored to welcome you back. Safe travels!

2/10 Terrible

TASHIMA, Folkston

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, curtain hanging off the rod, tv didn’t work, toilet had urine and hair around it
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello TASHIMA, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team strives for cleanliness and functionality throughout the property. We assure you that we will address your concerns with our housekeeping and maintenance teams. Your comments are valuable to us as we continuously work to improve our guests' experiences.

4/10 Poor

ADRIAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello ADRIAN,We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly to discuss any specific issues you encountered so that we can address them accordingly. We value your feedback and strive to improve our guest experience.

8/10 Good

Michael

Traveled with family
Bathroom door has water damage
Stayed 2 nights in Nov 2023
Response from Manager on Dec 2, 2023
Hello Michael, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We regret to hear about the water damage to the bathroom door. Our maintenance team has been notified and will address the issue promptly. We appreciate your feedback and hope to have another opportunity to serve you in the future.

2/10 Terrible

julio

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Pricy and dirty, old,
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello julio, We appreciate your feedback regarding your recent stay with us. We strive to offer competitive pricing while maintaining the cleanliness and upkeep of our hotel. We apologize if your experience did not meet your expectations and will take your comments into consideration for future improvements.

8/10 Good

Alf, Marco Island

Stayed 6 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Alf,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and value your input. Should you have any further concerns, please reach out to our management team directly for further assistance.

10/10 Excellent

Khi’ari -Kahrieme Kap-ri

Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello Khi’ari -Kahrieme Kap-ri,Thank you for taking the time to leave us a 5-star review! We appreciate your feedback and are thrilled to hear that you had a positive experience during your stay with us. We strive to provide exceptional service to all of our guests and we're delighted that we met your expectations. If you have any further comments or if there is anything else we can assist you with, please do not hesitate to reach out to us.

10/10 Excellent

Raymond

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Raymond,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience during your time with us. We hope to have the pleasure of welcoming you back in the future.

4/10 Poor

Nick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled terrible. The all of the linen and towels were stained. TV didn’t work. Could hear every single noise outside. Luckily it was only one night. Won’t stay again.
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Nick, Thank you for sharing your feedback with us. We are sorry to hear about the issues you experienced during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your insights and will work to improve on the areas you mentioned. We hope you will consider giving us another chance to exceed your expectations in the future.

2/10 Terrible

Gilbert

Disliked: Cleanliness, staff & service, property conditions & facilities
Just know it’s no place to expect anything special. From stained beddings to human hairs and stained towels. It’s gross.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Gilbert, We apologize for the inconvenience caused during your stay. We appreciate your feedback and take cleanliness very seriously. Our housekeeping team has been informed and will address these issues accordingly. Thank you for bringing this to our attention.

6/10 Okay

Khi’ari -Kahrieme Kap-ri

Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Khi’ari -Kahrieme Kap-ri,Thank you for sharing your feedback with us. We appreciate your time and apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our management team directly so they can address your concerns further.

2/10 Terrible

Rachelle

Stayed 1 night in Nov 2023
Response from Manager on Dec 1, 2023
Hello Rachelle, We apologize for any issues you may have encountered during your stay. We encourage you to reach out to our hotel directly so we can address any concerns you may have had. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future.

2/10 Terrible

Julia

Traveled with family
Disliked: Property conditions & facilities, room comfort
No sleep No comfort
The beds were very hard not comfortable at all nonice blankets only a sheet and a thin holey blanket. The room next to us was very loud and hitting the walls didnt get hardly any sleep. Kids were outside running around with no adults being rude to us.i will never stay here again
Stayed 1 night in Nov 2023
Response from Manager on Nov 7, 2023
Hello Julia, Thank you for sharing your experience with us. We apologize for any inconvenience caused during your stay. We appreciate your feedback regarding the comfort of our beds and the noise disturbance from neighboring guests. We will share your comments with our team for review and improvement. We regret to hear about the behavior of other guests and will address this matter with our security team. We hope you give us another chance to provide you with a more enjoyable stay in the future.

2/10 Terrible

Faris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It felt like getting into a prison cell no pictures oil wall paint unprofessional finishing, but no bugs as the mange stated
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Faris,We apologize for any inconvenience caused during your stay. We appreciate your feedback and will ensure that your concerns are addressed with our team.

6/10 Okay

Khi’ari -Kahrieme Kap-ri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 22, 2023
Hello Khiâari -Kahrieme Kap-ri,Thank you for your feedback. Please let us know how we can improve your experience.

4/10 Poor

Octavious

Disliked: Cleanliness, property conditions & facilities
It was definitely not worth 93 dollars and it's not on delk rd it's on Franklin road had I known that in advance I would have never spent my money
Stayed 1 night in Oct 2023
Response from Manager on Oct 16, 2023
Hello Octavious, We apologize for any inconvenience caused by the incorrect address. Please reach out to our customer service team for further assistance. Thank you.

2/10 Terrible

Lamin

Traveled with family
Disliked: Property conditions & facilities
Unfriendly staff
Stayed 4 nights in Sep 2023
Response from Manager on Oct 28, 2023
Hello Lamin,We apologize for the inconvenience caused by our staff's behavior. We will address this issue and ensure that our team provides a friendly and welcoming environment moving forward.

2/10 Terrible

sheikeil

Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk is rude as hell, and when coming into the place it recked of urine . I literally smelled like someone took a piss in the lobby and left it there for days. The room smelled like hot piss which was coming from the ax unit. It was hell must I say. If you dirty stay there if you’re looking for comfort don’t even think about it.
Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello sheikeil ,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

2/10 Terrible

Shaneaqa

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2023
Response from Manager on Oct 5, 2023
Hello Shaneaqa ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

2/10 Terrible

Shaneaqa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Shaneaqa,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Terrible

Heaven

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty smelly scary
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Heaven, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.,

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2023
Response from Manager on Sep 10, 2023
Hello Alexis,We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 Good

Billy

Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Billy,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Helmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good work
Stayed 2 nights in Jul 2023
Response from Manager on Aug 2, 2023
Hello Helmet,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Terrible

Greg

Disliked: Staff & service
Stayed 3 nights in Jul 2023
Response from Manager on Aug 3, 2023
Hello Greg, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 Terrible

Oneka Stephanie

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was brown and in need of replacing. The toilet seat was broken and in need of replacing. I took pictures because the manager was of no help nor would she refund my money so I can go elsewhere. Do not go to this hotel at all.
Stayed 3 nights in Jul 2023
Response from Manager on Jul 27, 2023
Hello Oneka Stephanie, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable, clean, and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights into your experience and gives us a chance to improve.

2/10 Terrible

Ashley

Stayed 1 night in Jul 2023
Response from Manager on Jul 25, 2023
Hello Ashley, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 Okay

Robert

Good price
Stayed 2 nights in Jul 2023
Response from Manager on Jul 20, 2023
Hello Robert, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not safe because of the environment it keeps. Blocked stairs, kids smoking pot on stairs . Room was disgusting dirty.. food on floor stuck, and a poor udgrade bathroom had little to be desired. Not recommend
Stayed 1 night in Jul 2023
Response from Manager on Jul 19, 2023
Hello Robert,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

2/10 Terrible

Johanna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Crystal was very nice she was at the front desk. I left two days early because my room smelled like cigarettes. My son caught an asthma attack from the smell. I tried getting refunded for the two that I didn’t stay and I was denied. Not fair if I paid for a non smoking room and only smelled cigarettes. On top of all that the pool was filthy and the rugs in the hotel need to be changed.
Stayed 8 nights in Jul 2023
Response from Manager on Jul 15, 2023
Hello Johanna,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

4/10 Poor

Bobby

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This not Days Inn of old! Sad
Stayed 2 nights in Jul 2023
Response from Manager on Jul 11, 2023
Hello Bobby,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

6/10 Okay

JOHN, St. Petersburg

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This Days Inn was TERRIBLE. Not up to Days Inn standards. Upon check-in, the air conditioner would not work and we were moved to another room. In that room, the TV was completely out of order. They had to remove it and bring in another -- took 1 and 1/2 hours. There were NO decor or pictures on the room. Very dirty. This Days Inn should be closed.
Stayed 1 night in Jul 2023
Response from Manager on Jul 9, 2023
Hello JOHN, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

4/10 Poor

Michael

Stayed 1 night in Jul 2023
Response from Manager on Jul 28, 2023
Hello Michael,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was terrible. I made the mistake of not looking at the pictures in the reviews, but it was awful. There were bed bugs and cigarette burns in the comforters. As soon as we got there, the electricity went out. We couldn’t even leave to be able to get back in. The door locks wouldn’t work. Only option was to sit in the dark for 4 hours. They wouldn’t even give us a refund.
Stayed 1 night in Jul 2023
Response from Manager on Jul 9, 2023
Hello Robert, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Tameka

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Young children laying on skateboards and scooters, drifting across the parking lot. Teenagers literally laying in the middle of the parking lot wresting and playing with a kickball near people vehicles. Young adults and grown folks running around people vehicles with water guns or laser guns. The "pet room" smelled like a petting zoo. They brought in a can of air freshener with 3 sprays left in the can. The bed linens were dirty and had to be changed. The metal latch to lock the door was literally hanging with the screws falling out. Had to wait for maintenance to drill new holes to re-drill holes. The pool has posted hours of 10am-8pm. The pool was empty until 815pm, then there was a party. We left to grab dinner and came back to the police in the parking lot with rifles drawn looking for someone. Oh yeah, can't forget the helicopter flying overhead to assist the police. Then after all of the above chaos, people came back outside making noise and running around in the parking lot like it was a playground. I was finally able to tune them out and fall asleep a little after 2am.
Stayed 1 night in Jun 2023
Response from Manager on Jun 30, 2023
Hello Tameka, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

4/10 Poor

Yvan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
When I’ll be. Over I was paying for a king size bed they told me there no king size available in the building and they want me get 2 beds queen size and I feel like that was disrespectful they need to reserved the room for the guest before they coming !
Stayed 1 night in Jun 2023
Response from Manager on Jun 20, 2023
Hello Yvan, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

10/10 Excellent

Qinghua

Stayed 1 night in Jun 2023
Response from Manager on Jul 9, 2023
Hello Qinghua,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.