Ratings based on 596 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Close to airportPosted Jul 23, 2015
Worked great for overnight delay. Comfortable and clean. Shuttle to and from airport
by A verified traveler
The reservations center messed up my reservationPosted Jul 19, 2015
Pros: The hotel was fine. The reservations center messed up my reservation so I had no place to stay.
The reservations center booked me for the wrong night, so when I arrived in Atlanta, I had no place to stay. All hotels were booked, and the room for which I had a reservation was taken. This was not fun in a city where no hotel rooms were available. To be fair, the front desk staff were terrific in helping to arrange transportation away from the hotel. They did their best. the reservations center was at fault.
by A verified traveler
Hotel muy lejos del centro, viejo y descuidadoPosted Jun 2, 2015
Location: solo el aeropuerto, los taxis al centro de Atlanta son caros
El hotel es viejo y le falta mantenimiento, un dia no hicieron el aseo de la habitación, y otro dia por la noche estuvimos sin luz durante más de 4 horas.
by A verified traveler from New Jersey
Don't waste your money - much better hotels nearbyPosted May 26, 2015
Cons: Hire people that actually want to be in a customer service role.
The hotel staff here clearly forgot to take their "happy" pills as they were (all) unbelievably rude. Room was so-so, housekeeping asleep on the job - our room was still not cleaned by 5:00 PM! We went to the bar for a drink but was told that the hotel had "forgotten" to renew their liquor license so they were out of several things we requested. Although we had originally booked 6 nights here, we stayed only 1 and happily moved to another hotel one block over...they couldn't have been more accommodating - everything was 5 star. Don't waste your time at the Doubletree - there are MANY better choices out there.
by A verified traveler from Anniston, Al
They dont work well with ExpediaPosted May 15, 2015
Pros: clean and comfortable
Cons: location is a bit hard to find, staff more interested in girls shoes and dresses than taking care of customers.
Location: DOnt really know. By the time I got in the room I was so tired we ordered piza and went to bed.
Had a reservation. Got to the hotel and they didnt have it. Said Expedia always messes up. Told me to call Expedia. I did and Lewis talked to Tomeka. He assured me they had my room. I go back inside for the third time. They said Tomeka wasnt there. Im like OH NO! Im having a room. After I ranted for 5 minuites suddenly I had a room.
for Everyoneby A verified traveler from W'ville, GA
Relaxing and EnjoyingPosted May 14, 2015
Pros: The rooms and the enjoyment of the entire staff
Location: It was by the airport and right down the road for my business training.
A very comfortable stay. I had stayed the previous weekend and got the same treatment so I decided to stay again.
for Everyoneby A verified traveler from buckley, north wales, uk.
Great access to the airport.Posted May 7, 2015
Easy access to and from the airport via their shuttle service. Hotel staff very friendly. Hotel had everything I could want, especially for just an overnight stay. Easy 10 minute walking distance to some great restaurants, including their own.. I would book and stay there again..
for Personal Eventby Melantha
Posted May 5, 2015 on Hotels
for Everyoneby A verified traveler from FL
Very nicePosted May 5, 2015
Everyone we spoke to on staff was wonderfully enthusiastic and helpful. The only complaint I had was that there seemed to be a room full of middle school girls next to us, and we could heard every single cackle and word of their conversation until 2am. Not sure of the walls are extra thin or they were extra loud.
for Business Travelersby William from Goodyear, AZ
Double Tree Atlanta AirportPosted Apr 28, 2015 on Hotels
Overall it was a good stay. The check in was not so great. There was a large group of young people all trying to check in at the same time in multiple rooms. I was also not aware of the 10.00 per day parking fee.