Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, SC

Great experience

Posted Oct 21, 2014
The Double Tree hotel is one of my favorite hotels and this made it even better. The staff was great, the location is great and the cleanliness is top notch. This was a wonderful experience. Me and my husband will be back.
2 out of 5
by A verified traveler from Arizona

Hotel Stay Near The Airport

Posted Oct 15, 2014
Pros: the location
Cons: first impression of hotel when you walk in and lighting in the room and bathroom in the room
Location: The location was good it was about 20 minutes from the things we need to do
When arriving to the hotel, walking in it was not very clean. As I waited for about 5 to 10 minutes to check in, I call out hello is there anyone here. Someone came out and wasn't rude but not very pleasant. Elevator was not clean neither was the hall way to the room. Got in the room look around did not like the appearance of the room. Did not feel going back down to change after flying all day. Next day got up went out for the day came back to pieces of bathroom tiles in the tub after room had been clean. Went down to report the damages only to find I had to pay to park my own car, the person was nice about it when show them the picture of the tile in the tub, they offer to change out the room and take the charges for the parking off the bill. Could not accept the room change left few hours after to head to the airport but the parking charges was taken off the bill. My over all experience was disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 30, 2014
Pros: people, and surroundings
great experience. i think it was a great hotel and i really enjoyed it
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with close proximity to the airport.

Posted Sep 22, 2014
Staff is wonderful! From the valet parking to the front desks and the cleaning crew, they are all wonderful. Even at late hrs in the night. Jameeka checked me in late at night and her attitude was so welcoming and enthusiastic that it made my stay very memorable. After trying the majority of Hotels near the airport, this one is without a doubt the best.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel!!

Posted Sep 3, 2014
My family and I enjoyed our stay this past weekend! Every staff member was extremely nice and helpful!!
1 out of 5
by A verified traveler

Don't do it!

Posted Sep 2, 2014
Nasty pool lobby dining area and room. Sums it up! Really old and rundown hotel
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent, excellent! Loved my stay

Posted Aug 22, 2014
Very courteous shuttle drivers and great restaurant staff. Made my trip very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from NORTH CAROLINA

NICE STAY

Posted Aug 12, 2014
Pros: EASY TO GET TO
Location: GOOD PLACES TO EAT NEAR BY.
OUR STAY WAS JUST OVER NIGHT, BUT IT WAS GREAT. WE HAD A LITTLE PROBLEM WITH THE ROOM AND IT WAS TAKEN CARE OUT VERY QUICKLY.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 11, 2014
It's was convenient. Staff was friendly and accommodating. Cookies always a plus
3 out of 5
Recommended
by A verified traveler

Our stay

Posted Jul 29, 2014 on Hotels.com
The only thing I was not happy with was. There is no breakfast included with the stay unless you pay more and it's not really worth it if you ask me.