Ratings based on 837 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Disappointing start to July 4 Peachtree Road Race

Posted Jul 6, 2015
Pros: Very helpful woman went out of her way to find a banana just before race time. She was wonderful!!
Cons: For people who arrive at the beginning of check-in, I think you should allow some late check-outs. Obviously, you can't accommodate everyone.
For an exorbitantly high room rate, we should have been able to request and receive a blanket. We were told they could offer us a sheet but the hotel was out of blankets. We'll look elsewhere next year when we look for a hotel for the night before the race.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2015
Very clean facility. Other than having to take three detours to get into the hotel, due to construction, I would recommend the hotel to anyone visiting Atlanta.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Customer Service

Posted Jun 11, 2015
Pros: Location .
Cons: Update of the rooms.
Location: Excellent...could walk to everything we needed.
As usual The Double Tree Experience was Excellent. It was the Front Desk Staff and all Staff interaction that was More Than Excellent...it was Superior. So helpfu & courteous. Thanks to The Staff !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Goood

Posted May 25, 2015
Friendly staff. Give you a tasty cookie and the room was clean and super comf. Would reco to a friend. Saty there. I wouldnt steer your wrong.
3 out of 5
by A verified traveler from CA

Hotel parking is horrible and expensive $25/night

Posted May 19, 2015
Far walking distance from the parking structure ! $25/night to park there too
3 out of 5
Recommended
for Everyone
by A verified traveler from boston

Posted May 11, 2015
Cons: free breakfast, free parking (tix didn't work half the time, $25/night self park) breakfast was $14.95/pp but I got it comped bc it was my bday
Location: waffle house and krystal is nearby (2 min drive)
sight-seeing attractions all 15-20 min drive strip clubs are 10 min drive excellent staff, very friendly and nice!! (they have warm "welcome cookies" for you which is a PLUS...and they're good)
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location in Buckhead

Posted May 4, 2015
Pros: Location and price.
Cons: Clean the room before 4:30 pm.
Location: Lenox Mall
Decent hotel in Buckhead for the price; Clean room, nice bathroom, comfortable bed. Parking is ridiculous price ($27.00) and only $2.00 less if you self park - but that is standard frustration for Buckhead area hotels. We left for the day and returned at 4:30 - disappointed that room still not cleaned. We called for new towels and they delivered right away, so we just cancelled the room cleaning. Right next to Marta and easy walking distance to several good restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

I enjoyed everything about the hotel

Posted May 4, 2015
I had a great experience. Enjoyed the hotel. Staff very friendly
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Hilton's reservation system went down and check in took 45 minutes. Ellen at the front desk seemed to be the only one actually trying to make the situation better. Not a situation that can be fixed by warm cookies
3 out of 5
Recommended
for Couples
by A verified traveler

The location was great

Posted Apr 3, 2015 on Hotels
Our room was nice but needed some repairs. The strip of tacks holding the carpet down going to the bathroom was visible. Our bathroom door and mirror was also dirty.