Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dalton Ga

Nice Hotel/ Needs Updates

Posted Jan 12, 2015
Pros: Friendly and helpful staff. Hotel seems very safe.
Cons: Rooms need to be renovated. Vents added to bathrooms. Vent kitchen smells outside where you don't have to smell it.
Location: Location is at North Druid Hills Rd and Buford Hwy. Right off of interstate 85. Plenty of places to eat near by.
We were in Atlanta because of my mother having surgery at Emory Hospital so this was not a pleasure trip. Check in was very quick and friendly. We had a room with 2 queens beds. Room was very clean. Bedding very nice. We must have been near a kitchen vent as we could smell food and cooked oil for most of the evening. The thermostat in our room did not control the temperature very well and we woke up hot. Bathroom was very small and no vent so if someone took a shower it was a while before the steam got out of the room. We did use room service and it was timely and food was good. They have breakfast but we did not try it due to the price. Overall hotel is a bit dated and needs a renovation. Staff was very helpful and friendly. I also was very disappointed they could not offer me a discounted rate as this was not a pleasure trip but somewhat of a hardship on our family. Location was right beside the freeway but did not bother us as we were exhausted most nights when we got back there.
Comment from Hotel Management
Jan 15, 2015 by Hotel Manager, Hotel Management
Dear Liasmom, First of all, I'm extremely sorry to hear about your mother's ill health. However, we're glad we were able to accommodate and serve you and your mother during the difficult phase. I'm happy my associates were pleasant and quick with the check in and were helpful to your needs. I'm pleased you were impressed by our clean room, comfy bedding, quick room service, great food and central location. However, I do apologize for the inconvenience you faced due to the food smell permeating into your guest room, HVAC problem and other issues with your washroom. Regarding the updates, I would like to inform you that we're in the process of a full renovation plan and we like to invite you and family for a stay in our renovated property in the near future. We wish your mother a complete and restful recovery. Thank you, James Merriett Assisstant General Manager Doubletree Hotel Atlanta/North Druid Hills
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Jan 7, 2015
Close to everything, nice restaurants, close to shopping malls, close to downtown attractions
Comment from Hotel Management
Jan 7, 2015 by Hotel Manager, Hotel Management
Dear Guest, It is great to read about your stay at the Doubletree Hotel Atlanta. As you stated, we are in a great location conveniently located off I-85, 5 miles north of downtown Atlanta and popular Atlanta-area destinations, with restaurants within minutes of the hotel. Thanks again,we look forward to welcoming you back to our hotel, should your travels bring you back to the Atlanta area. With Regards, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
1 out of 5
by A verified traveler

Disappointed

Posted Nov 25, 2014
The plumbing was horrible. The toilet wouldn't flush
Comment from Hotel Management
Nov 28, 2014 by Hotel Manager, Hotel Management
Thank you for staying with us. I would like to offer my sincere apologies to you regarding the issues you faced during your stay. These kind of issues generally never occur, nevertheless I have already spoken to the maintenance department to investigate and rectify the problem so that no other guest faces this kind of issue ever. Thank you for your candid feedback once again.We hope you will reconsider and stay with us again so that you can experience our services and facilities the way every guest is supposed to. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Curacao, Willemstad

Great location!

Posted Nov 2, 2014
An great hotel, and the location is great its near everything you may need. The hotel itself is great, staff is great very caring i had no problem with my stay
Comment from Hotel Management
Nov 4, 2014 by Hotel Manager, Hotel Management
Hello Ryan, Thank you for taking the time to write a review about your exceptional stay at the Doubletree Hotel Atlanta/North Druid Hills. It is always great to read comments like yours recognizing the staff for providing great service. They work hard to deliver consistent, wonderful service and there is nothing more encouraging than to know our guests are noticing their efforts. We are in a great location that is conveniently located by the expressway, giving easy access to where ever your travels might take you.Thanks again, I look forward to welcoming you back to our hotel, should your travels bring you back to the Atlanta area. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
4 out of 5
Recommended
for Business Travelers
by Patrickfrom Charlotte, NC

Double Tree - Emory Area

Posted Oct 31, 2014 on Hotels.com
It wasn't your typical Double Tree, but apparently they are in the middle of renovations. The staff was nice, though, especially Mamie, the hotel bartender. She was so nice and courteous to everyone there even though she was the only one working that particular night.
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Good Day Patrick, It was pleasure to hear you enjoyed your stay at the Doubletree Hotel Atlanta/North Druid Hills and thank you for taking the time in sharing your wonderful experience. Mamie has a great passion for hospitality and thank you for recognizing her for her efforts. I will be reading your remarks out loud at our next staff meeting recognizing Mamie for her outstanding service. Thank you again and we look forward to the opportunity to be of service in the near future. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
4 out of 5
Recommended
for Business Travelers
by Williamfrom CA

Good solid place.

Posted Oct 31, 2014 on Hotels.com
Have stayed at this hotel multiple times. Good, comfortable place. Had loud people in room next door - called front desk and someone came up right away and the noise stopped. Very comfortable beds.
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Good Day William, Thank you for staying at the Doubletree Hotel Atlanta/North Druid Hills once again and for sharing your wonderful comments. There is nothing more rewarding for a General Manager than to read that we have earned a guests repeat business. We continually strive to provide our guests the most memorable experience, and it seems like we were able to accomplish our goal. I will share with my team your wonderful feedback as they will be very happy to hear that their efforts are noticed. We look forward to welcoming you back again soon! Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 30, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Hello Guest, Thank you for your kind feedback and rating us so high for the fellow online reviewers. I am so pleased you enjoyed your recent stay with us at the Doubletree Hotel Atlanta/North Druid Hills. I hope that we have an opportunity to welcome you back when you are in the North Druid Hills area in the near future. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
4 out of 5
Recommended
for Business Travelers
by Stephenfrom Sandpoint, ID

Worked well for us!

Posted Oct 30, 2014 on Hotels.com
Was in an excellent centralized location for our week of business trips in the greater Atlanta area! Also, hotel restaurant was excellent.
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Hello Stephen, Thank you for sharing your great experience of our Hotel Restaurant during your stay at the Doubletree Hotel. We take great pride in our service and in the quality of the food we serve. I am very pleased to read that our location as well as our services were to your satisfaction. I will pass on your gracious comments to our Food & Beverage staff and let them know their efforts are not going unnoticed. We look forward to welcoming you back in the near future. Safe Travels! Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hill
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 23, 2014
I had a good experience overall. the hotel staff was very nice and helpful.
Comment from Hotel Management
Oct 24, 2014 by Hotel Manager, Hotel Management
Good Day Guest, Thank you for staying with us at the Doubletree Hotel Atlanta while in North Druid Hills area. I appreciate you recognizing and commending the staff for providing you with excellent customer service. We work hard to make sure we take care of all our guest's needs daily and comments like yours assures me that we are on the right track. We hope that you will come back and stay with us once again when in the area. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 18, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Good Day Guest, Thank you for your wonderful rating, the ultimate compliment anyone can give regarding their stay at a hotel is to acknowledge that we were able to meet all your expectations. I did share your feedback with my staff and commended them for doing such a wonderful job. Thank you again for your rating, we look forward to welcoming you back very soon to the Doubletree Hotel Atlanta/North Druid Hills. Thank you, Thaddeus Hobson General Manager Doubletree Hotel Atlanta/North Druid Hills