“Nice staff, good location, poor facility condition”
Tissue holder popped out of the wall when you pulled a tissue. Holes and gaps in the wall and ceiling where appliances such as air conditioner were mounted. Sloppy trim painting (obviously free-hand with a course brush, painter's tape must be in short supply, for instance, overlapping the bathroom counter-top) and badly in need of caulking everywhere. The floor carpet looked recently vacuumed but the corners and edges as if they hadn't been done in years. The bathroom door edges were frayed and a split around the locking mechanism,
The front desk people (and maintenance guy, who helped me figure out the esoteric remote control of the air-heat device) couldn't have been nicer or more professional; the front desk called me after I had time to unpack to make sure everything was okay. It wasn't but nothing they could fix.
So, good location close to the airport, staff trying hard to do their jobs, but all of us stuck in the worst upkept (un-upkept, that is in-kempt) facility I've ever seen.