Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
2.4 Room cleanliness
2.6 Service & staff
2.4 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified travelerfrom Jonesboro,Georgia
Courtesy and respect goes a long wayPosted Aug 31, 2014
Pros: the price was the only decent thing about this hotel,and the rooms were ok for the price.
Cons: the customer service, the check-in process
Location: There is only a Checkers nearby within walking distance,but if you are driving,there are a number of restaurants about 10 minutes away
The first problem is when you go to the check in desk, there is no one present,you have to talk to someone on a phone that actually does not speak clear and proficient English!!! To top it off, there is a bullet proof glass to greet you and the person you talk to on the phone is very rude,does not try to understand your situation nor can he explain it in clear language what the check in rules are..Even when he comes to the window at 2;00 p.m. for check in, not before, he is still rude and short tempered...I will never spend my money nor recommend this hotel to anyone..The hotel itself is ok or the price, but the customer service is terrible!!!! In all my travel experiences, I have never seen such terrible customer service, it was almost as if it was a bother to deal with me and my business..
Recommendedby A verified traveler
Posted Aug 11, 2014 on Hotels.com
Recommendedby Travelerfrom Ala
FairPosted Jul 28, 2014 on Hotels.com
Good price for stay
for Business Travelersby A verified travelerfrom Jonesboro, GA
NEVER Again!!Posted Jul 14, 2014 on Hotels.com
It was terrible! The front desk clerk was rude; the room was shabby; the light was not working; the was no microwave and when I called about it, I was told they didn't have any others rooms and I could leave and call Hotels.com to "try" to get my refund on the room! If it wasn't late Friday evening I would have left! I still want a refund!
for Personal Eventby A verified travelerfrom forest park
smhPosted Jul 3, 2014 on Hotels.com
for Getaway With Friendsby Donnafrom Salisbury NC
not the worsePosted Jun 4, 2014 on Hotels.com
The night staff was very friendly and helpful. The door to the room didn't close unless you slammed it extremely hard. There was only one light in the room that worked. The ice machine didn't work and I was told there was no other way to get ice. When I checked out the girl took the room key and walked away without saying a word I rang the service bell and an older woman came out, when I asked her about a check out receipt she told me I would have to wait 15 minutes and she walked away. I don't think I would stay here again.
for Everyoneby jodifrom daytona
The room was clean, the staff was friendly.Posted May 11, 2014
Room was nicely clean. Would have liked more towels, no complaints though. Staff was very accommodating and friendly when I misplaced my key. I would stay here again.
Recommendedby Mike Pfrom Texas
Horrible experiencePosted May 4, 2014 on Hotels.com
The hotel is next to a cemetery. Could not connect to WiFi. There were suspicious guests in the hotel. If the hotel clerk sits behind a wall to wall safety glass, it shows you how safe the hotel is.
for Business Travelersby Marianofrom Chicago
Horrible ServicePosted Apr 22, 2014 on Hotels.com
The hotels Internet connection was not working and the clerk wanted me to pay for the room all over again because he couldn't verify that my reservation was paid. He was quite rude on top of that and the hotel appeared badly kempt! I will never book an EconoLodge again.
Recommendedby Adamfrom georgia
Good StayPosted Apr 9, 2014 on Hotels.com
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