Ratings based on 722 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall pleasant atmosphere.

Posted Oct 13, 2014
Pros: Secluded yet convenient to my events and quiet atmosphere.
Cons: Locations of ice machines. Appliance maintenance in the room. Smudge removal from light switches, wall corners and bathroom door facings.
Appreciated free breakfast, breakfast service staff and quiet atmosphere of the hotel. Did not appreciate having to pay for parking as a paying occupant and the broken refrigerator that was never serviced.
1 out of 5
by A verified traveler from Las Vegas

Worst stay ever!

Posted Oct 9, 2014
Pros: Leaving
Cons: Everything! Level it and fire the employees!
Worst Embassy Suites I have ever stayed in, the hotel was dirty, run down, and the staff couldn't care less. The tub had big chips with rust stains, dirty peeling wallpaper, and a disgusting carpet. The shuttle took 45 minutes and was only a couple of miles from the airport.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Hartford, CT area

Clean hotel, close to airport, too many charges

Posted Oct 7, 2014
Pros: Clean, quiet and easy access to airport.
Cons: Include parking and wi-fi in the base rate.
Location: 5 minutes from ATL, that is the attraction
Check in was fine, but I was surprised to find the parking fee of $12. I had thought the hotel looked like a decent deal on line, but after finding out we had to pay for parking, pay for wi-fi, it was not such a great deal. Rooms were fine, clean and spacious and staff was efficient.
1 out of 5
by A verified traveler from Memphis

Glad it was only 1 night

Posted Sep 22, 2014
We were in ATL for the Garth Brooks concert. All hotels in the city were booked or we would've gone to another hotel. The hotel is very dingy & out of date. The room has a strong smell of mildew. This is the worst hotel we've ever stayed in. Even the Expedia discount didn't make it ok for the price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Need a little upgrade. Sofa, paint and smell in hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison, AL

Easy access to interstates

Posted Sep 15, 2014
Pros: Embassy Suites hotels are always beautiful interiors but this one was absolutely fantastic. There were fountains and plants which made it relaxing.
Cons: In my room a light bulb was burned out and I left a note that the bedroom remote control needed batteries. This should be checked before each guest.
The staff was very friendly but professional. For some reason, after the first night, my home key deactivated. The desk clerk fixed me right up and had me on my way and apologized for the inconvenience. I don't remember getting that treatment at other hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from highland ca

Nice stay the hotel a little older and out dated

Posted Sep 9, 2014
It was nice just a little out dated but over all it's a nice hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne florida

Great hotel just outside Atlante

Posted Sep 3, 2014
Came down for a music festival this past weekend. Staff was friendly and accommodating. The breakfast was very good as well! Just wish that they had balconies. 9/10
3 out of 5
by A verified traveler from Atlanta

Close to the airport but not nice

Posted Sep 3, 2014
The carpet on the first floor sinks very badly. The indoor pool is on the first floor and you can tell it's been wet very often. The carpet in the elevator by the pool is the worst idea ever because it smells like a dirty wet dog. The rooms are ok if you can stomach the smell of the elevator and the first floor. Drastically needs to be updated. Looks like it used to be nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted Aug 21, 2014
Pros: Location was great.
Cons: Nothing that I can say now.
Location: I just had a meeting and then flew out.
Just one night, but it was very good. I was just in for a meeting and did not have much time at the hotel. I stayed because it was so close to the airport.