Ratings based on 458 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Nice hotel; very pleasant staff. Good location for conference center. Stayed here for AIA conference
4 out of 5
Recommended
for Everyone
by A verified traveler

Zentraler geht es nicht

Posted May 12, 2015
Das Hotel liegt sehr zentral im Herzen downtowns. Theoretisch sind alle größeren Bars und Sehenswürdigkeiten problemlos zu Fuß zu erreichen. Die Lage ist allerdings auch durchweg von Downtown-üblichen-gestalten vertreten, was einen abendlichen Spatziergang vielleicht etwas riskant erscheinen lässt. Für alle diejenigen die gern darauf verzichten wollen bietet das Hotel aber einen kostenlosen Shuttlebus an , der einen. Im Umkreis von 2 Meilen überall hinbringt und bis kurz vor Mitternacht auch wieder abholt. Das Personal ist äußerst nett und das Hotel macht einen grundsoliden Eindruck.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
It would be nice if the hotel had a restaurant and bar on site
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Great stay. Staff and service was excellent. Would recommend highly.
4 out of 5
Recommended
for Families
by A verified travelerfrom Washington, DC

Outstanding Hotel Staff and stay

Posted Apr 20, 2015
Pros: The pleasant staff members and th efficient shuttle service.
Location: The Underground shopping area is within walking distance but did not have the depth and breadth of stores and vendors I was hoping to see.
We were on an aggressive college road trip and needed a place close to where the universities and colleges are located. We selected the Fairfield Inn because we stayed in them before and was pleased with the room and staff. Upon arrival, the staff greeted you at the door with pleasant smiles and a warm welcome. Our room was ready and as expected well maintained. Interestingly, the sleeper sofa was uncomfortable to sit on but comfortable to sleep in without issues. The shuttle service provided transportation to any destination within a two (2) mile radius and was efficient and fast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom e.g. Montreal

Hôtel South Downtown

Posted Apr 19, 2015
Big rooms. Hôtel is really close to Five points MARTA station. Staff is gentle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
I didn't realize that the hotel didn't have its own parking deck. However the stay itself was great. The staff were friendly and professional.
1 out of 5
by A verified travelerfrom Los Angeles,CA

The WORST hotel Experience EVER!

Posted Apr 9, 2015
Pros: nothing
Cons: everything
it was awful from start to finish....Check-in... hotel overbooked. Courtesy shuttle service...we were not told that it closed at 11:00 pm and left us stranded in the middle of Atlanta trying to get a cab. Luggage storage...took an our to get our bags that we had stored, finally got them after midnight, the room...booked a double for me and my coworker, all they had was a king available. Booked the room back in January. Valet....took an hour to receive our car.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional customer service

Posted Mar 31, 2015
Pros: Helpful staff, comfy rooms
Cons: If I had to reach for something it would be parking but that was just around the corner
Location: downtown Atlanta
Upon checking in I was greeted by Joseph who was knowledgeable of the area and extremely helpful. Every staff member we encountered had a smile on their face and readily offered help. Our room was clean and comfy. When I am in Atlanta I will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a very bad neighborhood

Posted Mar 27, 2015
Stayed here one night. Very pleased with the hotel but don't go out after dark. Bad neighborhood