Exterior

Reviews of Four Seasons Hotel Atlanta

5 out of 5
Four Seasons Hotel Atlanta
75 14th St NE, Atlanta, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 631 out of 800 reviews" "
Rating 8 - Good. 102 out of 800 reviews" "
Rating 6 - Okay. 39 out of 800 reviews" "
Rating 4 - Poor. 16 out of 800 reviews" "
Rating 2 - Terrible. 12 out of 800 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Four Seasons Hotel Atlanta on Mar 18, 2024
Dear Scott - Our standard is to provide exceptional service for every guest. We would like to learn more about the details of your stay. When your time allows, we invite you to connect with Executive Assistant to the General Manager, Candice Jackson, by calling the hotel and asking for her by name. In time, we hope to welcome you, again.

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautifully decorated; professional, courteous staff. We enjoyed our stay!
Stayed 1 night in Jan 2024
Response from Four Seasons Hotel Atlanta on Jan 11, 2024
Dear Ron - Thank you for sharing five-stars following your visit to Four Seasons Hotel Atlanta. We look forward to welcoming you again!

10/10 Excellent

Ashley, Jackson

Loved the hotel and the midtown area.
Stayed 2 nights in Dec 2023
Response from Four Seasons Hotel Atlanta on Jan 3, 2024
Dear Ashley - We are delighted to read your review. Thank you for sharing five-stars for Four Seasons Hotel Atlanta. We look forward to welcoming you, again.

10/10 Excellent

Eunhee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel Atlanta on Jan 3, 2024
Dear Eunhee - Thank you for sharing a five-star review following your visit. We look forward to welcoming you, again.

10/10 Excellent

brook

Liked: Cleanliness, room comfort
Love it!
We always stay at this hotel during Christmas and it is always amazing.
Stayed 3 nights in Dec 2023
Response from Four Seasons Hotel Atlanta on Jan 3, 2024
Dear Brook - We are overjoyed to learn that you always enjoy your stay when you visit during the holiday season. We thank you for sharing such kind sentiments and we look forward to welcoming you again next year!

8/10 Good

Jermaine

Business traveler
Liked: Room comfort
The room was not clean considering the rate.
Stayed 1 night in Nov 2023
Response from Four Seasons Hotel Atlanta on Jan 3, 2024
Dear Jermaine - Thank you for sharing such honest feedback following your stay. We have shared your review with our Housekeeping team and we look forward to welcoming you, again.

10/10 Excellent

Melinda

Business traveler
Liked: Cleanliness, room comfort
It was fine, but the room was cold and hard to heat from the thermostat.
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel Atlanta on Dec 13, 2023
Dear Melinda - Thank you for sharing honest feedback following your stay. We will gladly share your review with our Engineering and Housekeeping teams, as guest comfort is our top priority. We look forward to welcoming you, again.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, room comfort
Nothing beats the Four Seasons.
The staff here is incredible. Definitely recommend the spa. Treat yourself to in-room breakfast.
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel Atlanta on Dec 13, 2023
Dear Amy - We are delighted to read the details of your review and to learn that you enjoyed all aspects of your visit. We will share your kind sentiments with our team!

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel Atlanta on Dec 13, 2023
Thank you for sharing a five-star review following your visit to Four Seasons Hotel Atlanta. We look forward to welcoming you, again.

10/10 Excellent

Jeanette, Elkridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the Four Seasons in Atlanta was absolutely amazing! The staff, accommodations, restaurant and the location was perfect.
Stayed 3 nights in Oct 2023
Response from Four Seasons Hotel Atlanta on Nov 6, 2023
Dear Jeanette - Thank you for sharing a five-star review following your visit. We are overjoyed to learn that you enjoyed all aspects of your stay. We look forward to welcoming you back.

6/10 Okay

DOUGLAS

Stayed 1 night in Oct 2023
Response from Four Seasons Hotel Atlanta on Nov 6, 2023
Thank you for sharing your honest feedback. We hope to welcome you again.

8/10 Good

Nina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is my fourth Four Season Hotel that I had the pleasure of visit and unfortunately I probably won't come back. The hotel is clean, the staff is great but the property is very dated. For a 5 star hotel and the price tag thats attached, I really expected more. Atlanta is a beautiful city and I visit quite often. Too bad, I wont have a Four Seasons Hotel to stay at. Disappointed guest.
Stayed 3 nights in Sep 2023
Response from Four Seasons Hotel Atlanta on Sep 18, 2023
Dear Nina - We are delighted to learn that you enjoyed some aspects of your visit. Our skilled craftspeople are passionate about delivering exceptional stays for our guests. However, we are disappointed to learn that your expectations were not met. In time, we hope to welcome you, again.

2/10 Terrible

Edward

Stayed 3 nights in Sep 2023
Response from Four Seasons Hotel Atlanta on Oct 11, 2023
Dear Edward - We welcome all forms of feedback as a way to maintain our high standards. We would like to learn the details of your experience. When your time allows, we invite you to connect with Executive Assistant to the General Manager, Candice Jackson by calling the Hotel and asking for her, by name. In time, we hope to welcome you, again.

10/10 Excellent

Jordyn

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. My husband and I will be back.
Stayed 2 nights in Sep 2023
Response from Four Seasons Hotel Atlanta on Sep 14, 2023
Dear Jordyn - We are delighted to lean that you enjoyed all aspects of your experience. We look forward to welcoming you, and your husband, again.

10/10 Excellent

Peter, Stamford

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quick overnight stay for a businesstrip. Nice restaurant at the hotel. Super convient location close to airport
Stayed 1 night in Sep 2023
Response from Four Seasons Hotel Atlanta on Sep 11, 2023
We are delighted to learn that you enjoyed all aspects of your stay. We look forward to welcoming you, again.

10/10 Excellent

Jordan

Stayed 1 night in Aug 2023
Response from Four Seasons Hotel Atlanta on Sep 18, 2023
Thank you for sharing a five-star review for Four Seasons Hotel Atlanta. We look forward to welcoming you, again.

8/10 Good

Shantrece

Liked: Cleanliness, property conditions & facilities
Good but not Great, Would not stay here again unfortunately
Stayed 1 night in Aug 2023
Response from Four Seasons Hotel Atlanta on Aug 15, 2023
Dear Shantrece - Thank you for sharing such an honest review. Our standard is to provide five-star service to each and every guest. When your time allows, we invite you to connect with our skilled team members by phone and share the details of your stay. In time, we hope to welcome you again.

6/10 Okay

Esther

Stayed 1 night in Aug 2023
Response from Four Seasons Hotel Atlanta on Aug 11, 2023
Hi Esther - Thank you for your honest feedback. We welcome all reviews, as a way to maintain our high standards. We look forward to welcoming you, again.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Celebrating daughter
Celebrating daughters 16th birthday. Hotel was fantastic. Upgraded us to suite and did special extras that made my daughter feel incredibly special.
Stayed 1 night in Jul 2023
Response from Four Seasons Hotel Atlanta on Aug 7, 2023
We are delighted to read the details of your recent visit, in celebration of your daughter's milestone 16th birthday. We will share the details of your review with our team, and we look forward to welcoming you, again.

8/10 Good

Judy

Liked: Cleanliness
Such a beautiful hotel.. we were disappointed that the pool/spa were not available for use, and we were not advised of this prior to our stay. Thankfully, a neighboring hotel allowed guests of Four Seasons to use their pool facilities. Our only other problem at the hotel was the air conditioning system in our room was not working properly and the room stayed too warm for our entire stay, never getting below 76 degrees. Even after reporting it twice to the front desk two times, the problem was not resolved, causing restless nights because it was too warm in our room. I feel for the the price paid, this should not have been an issue. Other than this, we enjoyed our stay.
Stayed 2 nights in Jul 2023
Response from Four Seasons Hotel Atlanta on Jul 31, 2023
Dear Judy - Thank you for sharing such an honest review following your stay. We appreciate all forms of feedback, as a way to maintain our high standards. We will gladly share your review with our team. We look forward to welcoming you, again.

10/10 Excellent

Leeanna

Business traveler, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice view on the terrace.
Stayed 1 night in Jul 2023
Response from Four Seasons Hotel Atlanta on Jul 24, 2023
Thank you for taking the time to share a five-star review following your recent stay. We look forward to welcoming you, again!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness
Amazing
Stayed 3 nights in Jul 2023
Response from Four Seasons Hotel Atlanta on Jul 19, 2023
We are delighted to learn that you enjoyed your visit to Four Seasons Hotel Atlanta. We look forward to welcoming you, again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Amazing
Wonderful
Stayed 3 nights in Jul 2023
Response from Four Seasons Hotel Atlanta on Jul 19, 2023
Thank you for taking the time to share such kind sentiments, following your recent visit to Four Seasons Hotel Atlanta. We look forward to welcoming you again.

10/10 Excellent

Hunter

Liked: Cleanliness, amenities
Beautiful hotel with the nicest staff!
Stayed 4 nights in Jun 2023
Response from Four Seasons Hotel Atlanta on Jul 7, 2023
Dear Hunter - Thank you for taking the time to share such kind sentiments following your stay. We look forward to welcoming you, again.

2/10 Terrible

Roberto, miami

Business traveler
Disliked: Amenities, property conditions & facilities
I stayed in the property and for some reason my booking was double they refused to provide a refund for my second reservation. The manager was extremely rude and nasty. Stay away this is not a real 4 seasons. Stayed in four seasons several times before, this hotel doesn’t represent the four seasons brand.
Stayed 1 night in Jun 2023
Response from Four Seasons Hotel Atlanta on Jul 7, 2023
Dear Roberto - We are disappointed to learn the details of your stay. We are interested to learn more, as a way to maintain our high standards. When your time allows, we invite you to connect with our Director of Rooms, Demian Kojro by calling the Hotel and asking for him by name. In time, we hope to welcome you, again.

10/10 Excellent

Mark

Stayed 1 night in Jun 2023
Response from Four Seasons Hotel Atlanta on Jul 21, 2023
Thank you for sharing such kind sentiments following your stay. We look forward to welcoming you, again.

10/10 Excellent

Angel

Traveled with group
Liked: Cleanliness, room comfort
Phenomenal
Amazing
Stayed 1 night in Jun 2023
Response from Four Seasons Hotel Atlanta on Jun 16, 2023
Thank you for sharing such kind sentiments following your recent visit. We look forward to welcoming you, again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
great place, restaurant over priced
Stayed 3 nights in May 2023
Response from Four Seasons Hotel Atlanta on Jun 6, 2023
Thank you for sharing such honest feedback following your recent visit. We will share your review with our team, as we welcome all forms of feedback. We look forward to welcoming you, again.

10/10 Excellent

Mandisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay here the customer service was top knotch probably the best I've ever encountered. Everyone one went above and beyond will definitely be back.
Stayed 3 nights in May 2023
Response from Four Seasons Hotel Atlanta on Jun 6, 2023
Thank you for sharing such kind sentiments following your recent stay. We are delighted to learn that you enjoyed all aspects of your visit and we look forward to welcoming you, again.

10/10 Excellent

Alexandra

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable as one is used to at the Four Seasons. A bit smaller than other rooms we have stayed at, at other properties. Staff was wonderful. Thank you Robert for being so efficient at our arrival and for anything we needed. The only thing I didn't have time to address was wifi wasn't working in the room.
Stayed 2 nights in Apr 2023
Response from Four Seasons Hotel Atlanta on May 11, 2023
Dear Alexandra - We are delighted to learn that you enjoyed all aspects of your visit. For our staff, like Robert, the greatest joy comes from providing exceptional stays for our guests. Thank you for sharing such honest feedback regarding the WIFI in your room. We will share this information with our IT team. We look forward to welcoming you, again.

10/10 Excellent

David

Liked: Cleanliness, room comfort
Loved this place!
We loved this hotel and the staff are a delight, beautiful rooms and no matter who we spoke to they could not do enough to help Nick in the Bar is an absolute cutie 😘 loved this place and if back in Atlanta we would stay in a heartbeat
Stayed 1 night in May 2023
Response from Four Seasons Hotel Atlanta on May 8, 2023
Dear David - Thank you for sharing such kind sentiments following your stay! We will share your review with our team and we look forward to welcoming you, again.

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, room comfort
Great night out with friends
Stayed 1 night in Apr 2023
Response from Four Seasons Hotel Atlanta on May 1, 2023
Dear Scott - Thank you for taking the time to share a review following your recent stay. We look forward to welcoming you, again.

10/10 Excellent

Joseph, Knoxville

Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff. Bar atmosphere was wonderful
Stayed 2 nights in Mar 2023
Response from Four Seasons Hotel Atlanta on Mar 27, 2023
Dear Joseph - Thank you for taking the time to share a five-star review following your visit. We look forward to welcoming you, again!

10/10 Excellent

Riyo

Liked: Cleanliness, room comfort
Amazing stay!
Amazing as always! I really wanna come back soon ♥️♥️ Receptionists and concierge I talked to helped me a lot to find best places to eat and enjoy etc. Room is very clean and bed is very comfortable.
Stayed 1 night in Feb 2023
Response from Four Seasons Hotel Atlanta on Feb 23, 2023
Dear Riyo - Our standard is to provide exceptional service for each of our guests, so we are delighted to learn the details of your visit. We will share your kind sentiments with our team. We look forward to welcoming you, again.

10/10 Excellent

Isaiah

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. I will return in the future.
Stayed 1 night in Jan 2023
Response from Four Seasons Hotel Atlanta on Jan 30, 2023
Dear Isaiah - Thank you for sharing a five-star review for your recent stay at Four Seasons Hotel Atlanta. We look forward to welcoming you, again.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023
Response from Four Seasons Hotel Atlanta on Jan 10, 2023
Thank you for sharing kind sentiments following your recent stay. We look forward to welcoming you, again.

4/10 Poor

Aaron

Stayed 2 nights in Dec 2022
Response from Four Seasons Hotel Atlanta on Dec 30, 2022
Dear Aaron - We would like to learn the details of your recent visit, as a way to maintain our high standards. When your time allows, we invite you to connect with Hotel Manager, Matthew Barber, by calling the Hotel and asking for him by name. In time, we look forward to welcoming you, again.

10/10 Excellent

Kecia

Stayed 2 nights in Dec 2022
Response from Four Seasons Hotel Atlanta on Dec 30, 2022
Thank you for sharing a positive review following your stay. We look forward to welcoming you, again.

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from Four Seasons Hotel Atlanta on Dec 6, 2022
Dear Sherry - Thank you for sharing a positive review following your recent stay. We look forward to welcoming you, again.

10/10 Excellent

Iman

Traveled with group
Liked: Amenities, property conditions & facilities
We had a wonderful stay. The room was cozy.
Stayed 1 night in Nov 2022
Response from Four Seasons Hotel Atlanta on Dec 6, 2022
Dear Iman - Thank you for sharing a five-star review following your recent stay. We look forward to your return.

10/10 Excellent

Cory

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Joan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Loved the proximity to restaurants and venues. Loved the room and amenities, although the bar charge everyday for water was a bit much. Super clean and responsive to any and all requests. The only amenity I would have liked that the hotel does not offer is shuttle to the airport.
Stayed 4 nights in Oct 2022
Response from Four Seasons Hotel Atlanta on Nov 2, 2022
Dear Joan - Thank you for sharing the details of your recent stay. It is our greatest pleasure to ensure the comfort of our guests and we are delighted to learn that you enjoyed the room amenities and responsiveness of our staff. We will share your review with our team and we look forward to welcoming you, again!

10/10 Excellent

Peter, Toronto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Excellent service.
Stayed 2 nights in Oct 2022
Response from Four Seasons Hotel Atlanta on Oct 17, 2022
Dear Peter - Thank you for taking your time to share kind sentiments following your visit with us! We are grateful for all feedback, and will happily share your comments with our staff. We look forward to welcoming you, again, soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
the property was in good condition sadly, only the bar was open for lunch. for a limited menu limited staffing
Stayed 1 night in Sep 2022
Response from Four Seasons Hotel Atlanta on Sep 6, 2022
Thank you for sharing a 10 out of 10 following your stay. Our swanky cocktail bar, Bar Margot is not only a bar, but serves as our sole lunch and dinner restaurant. Br Margot offers a variety of menu options that cater to most dietary preferences. We look forward to welcoming you for another stay at Four Seasons Hotel Atlanta.

10/10 Excellent

Eric

Liked: Cleanliness, room comfort
I decided to book a room for the weekend for my wife's birthday. We had an amazing experience with staff. Everyone was kind and accommodating. I had requests for the room prior to my arrrival and my request were met! The room was really nice, but the carpet is do for a cleaning or changing.Nick and Ashley were amazing at the bar/ restaurant. In the am, breakfast was decent, but our server (Emoni) wasn't what we expected from a 5 star hotel. I would stay again! I hope this helps!
Stayed 1 night in Sep 2022
Response from Four Seasons Hotel Atlanta on Oct 10, 2022
We are delighted to learn that you enjoyed your stay at Four Seasons Hotel Atlanta. It is our greatest pleasure to ensure our guests have wonderful stay. We will be happy to share your feedback for server, Imani, with our Restaurant General Manager. We look forward to welcoming you, again.

10/10 Excellent

Amy

Stayed 1 night in Aug 2022

8/10 Good

Johnetta

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here several times. The service and quality is always consistent.
Stayed 1 night in Aug 2022
Response from Four Seasons Hotel Atlanta on Aug 17, 2022
Dear Johnetta - Thank you for sharing kind sentiments following your stay at Four Seasons Hotel Atlanta. We sincerely look forward to welcoming you, again.

10/10 Excellent

Ista

Traveled with partner
Liked: Amenities, property conditions & facilities
Beautiful hotel with the friendliest staff. Room was gorgeous with a comfy bed and beautiful bathroom. The only think that was off-putting was there were crumbs on the bathroom floor and a few stains on the sheets.
Stayed 2 nights in Jul 2022
Response from Four Seasons Hotel Atlanta on Aug 2, 2022
Dear Ista - Thank you for sharing a five-star review for your recent stay at Four Seasons Hotel Atlanta. We are delighted to learn that you enjoyed your stay, and we look forward to welcoming you again.

10/10 Excellent

Scottie

Liked: Amenities, property conditions & facilities
Accommodated my early check in without issue.
Stayed 7 nights in Jul 2022
Response from Four Seasons Hotel Atlanta on Aug 8, 2022
Dear Scottie - Thank you for sharing a five-star review for Four Seasons Hotel Atlanta. We look forward to welcoming you again.

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was exceptionally friendly and helpful.
Stayed 3 nights in Jun 2022
Response from Four Seasons Hotel Atlanta on Aug 19, 2022
Thank you for sharing such kind sentiments regarding your stay. We look forward to welcoming you, again.