Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
78% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.3 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

bad stay

Posted Jul 23, 2014
Pros: The bed was comfortable.
Cons: Everything.
Location: Nice
I didn't like anything. Hotel was dirty. Cleaning staff did not do their job. Pool was dirty as well. Television had very bad reception.
1 out of 5
by A verified traveler from St. Louis, MO

Don't recommend this hotel

Posted Jul 22, 2014
Pros: Absolutely nothing.
Cons: Everything...see experience above.
When we arrived in our room, there was a serious stench that we had to go back out and get several air fresheners to cover up. And, our window was nailed shut. For a king size bed, we had 4 very small pillows that were so broken down and lumpy we could not use them. One of the bedside lamps didn't work. The first morning we were there, we took our showers and left for the day. When we got back, our room had not been serviced. The front desk gave me an attitude when I went down and asked for a couple more towels. She said "weren't there any in your room?" I said yes, but we used them, and our room was not refreshed today. She then had to go "see if they had any down there." I had originally booked that hotel because the web said it had an indoor AND outdoor pool, so I figured I could still swim if the weather was bad. Well, the "two" pools were connected, so with it raining outside, it was too cold to swim in the indoor pool too. The hot tub was covered with a board and out of service. When I tried to blow dry my hair after my shower, I discovered that the hair dryer was only for decoration, and didn't actually work. The second day, our room was refreshed....sort of. We were given no more coffee, which we had gone through the day before. By now, we were out of coffee and out of shampoo. The last day, our room was serviced, we were given more coffee, but no more shampoo. Upon checkout, the lady just wrote down my room number and sent me on my way.
1 out of 5
by A verified traveler from Mi

One of the worse I have ever stay in.

Posted Jul 22, 2014
Pros: I did not have a problem with parking
Cons: To start with get a new manager and have someone that can give you towells if house keeper are gone
Location: The location was ok
We couldn't even get towells we were told house keeper go home at 4:00 pm. We didn't have a remote for the tv and they did not clean ourroom and we were told they had people coming in and they had to clean rooms for them. The pool was dirty and not fit to get in and when I tried to talk to the Manager about the hold thing, he said to me WHAT DO YOU WANT ME TO DO AND WALK OFF. By the way when I told the lady at the check in desk there was a lot of trash in the hall she said house keeping will get it tomorro, it was terrible and I did take a picture of it.
2 out of 5
by A verified traveler from new york

Hotel needs a lot of work done..

Posted Jul 14, 2014
Pros: The room
Cons: everything
Location: nothing really. some stores and fast food restaurants nearby
I was not told that the jacuzzi was out of service. The whole hotel needs to be renovated. The pool chairs are rusty and needs to be replaced. The pool area needs better lighting. The ladder that goes in the pool was broken outside. The plastic glass of the hotel were are all stained. The hotel kept running out of towels. I had to go to the front desk which I only was able to get a hand towel. The pool area never had extra towels. The ice machine on the 8th floor was out of service. The breakfast area needs more lighting. Its not a cozy place to eat breakfast. It is a nice hotel but needs a lot of updated work done to it.
1 out of 5
by A verified traveler from illinois

Run down hotel which may have once been nice...

Posted Jul 12, 2014
1st room my family was given had an A/c that didn't work. We were assigned another, but bedding looked dirty...blankets had stains on them. Bathroom wallpaper was coming off. My 2yr old daughter pointed out that the bathtub was dirty...it was rust stained. One lamp switch didn't work. The hall way carpets were worn and damaged. Windows were fogged up due to bad seals. Continental breakfast consisted of dried cereals, and donuts. For the price we paid I would have expected more. It may have been a nice hotel at one point but not much care has been put into it.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Eye ni get checking the Romo was dirty, the y chance me to another room but when we come back at nigth the housekeeping staff never celan ocurre room.
3 out of 5
Recommended
for Everyone
by Kenya from Atlanta, GA

it's not bad....

Posted Jun 18, 2014
Pros: price, clean
Cons: The place could definitely use some upgrades to make it newer.
The first thing that struck me when I got to the hotel was that the employee was wearing jeans. She was very nice and courteous. The hotel is kind of old and you can see that as soon as you enter the lobby. But it was clean. The room was very spacious, old but again, clean. There were several signs of wear in the bathroom (scuffed up bath tub, floor, etc.) but nothing too bad. Oh the hair dryer didn't work. The shower was great and had very good pressure. The bed was comfortable and there was nothing to complain about in the room. I'd stay again if I needed to.
1 out of 5
by RB from Greenville, SC

Over priced for the condition!

Posted Jun 12, 2014
Pros: The location is great but!!!
Cons: Have trained staff, get a cleaning company to do the JOB!
Location: Very convenient to everything!
Not clean at all, will not recommend, will not stay there! First and last time. Maybe will return back under different management or company!
1 out of 5
by A verified traveler

Unclean!

Posted Jun 12, 2014
Pros: Air conditioning was cold. Rate was extremely cheap.
Cons: Cleaning the rooms
The hotel itself is average, not spectacular but I can't argue about that. The room condition was bad though. When I got in my bed looked like someone had been sleeping in it, the towels were dirty and the they left an extension cord under a table for me to plug in the lights and alarm clock. There were bobby pins and hair ties left on the table. Clearly a poor job at house cleaning. Good note is that the air conditioning worked, however the tv did not.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jun 9, 2014
This is a good hotel. But with such low rates you have to expect some type of ratchetness to be associated with it. Overall a great hotel, not so great guest though