Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

Close to everything in Buckhead-and a POOL!

Posted Feb 3, 2015
Pros: It's really the staff-they're all amazingly happy and gracious. Very impressed from housekeeping to security to bartenders and waiters-Starbucks!
Location: two malls, Marta station, tons of restaurants
This hotel has an excellent staff, a car that will take you anywhere you want to go in Buckhead, close to The Marta if you're going downtown, good Gym and Pool. No restaurant for dinner-but the lobby bar serves excellent food. This hotel is pretty simple on the inside-and the room's are knock-your-socks-off...their modern and clean...but it's really the staff that makes this place a good hotel. Lot's of restaurants in walking distance, LA fitness is block away...
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom 神奈川県

ハイクラスでかつロケーションがよいホテル。

Posted Jan 31, 2015
Pros: 豪華さ、清潔さ
Cons: パーキングが遠い。
Location: レノックスモール
ショッピングモールやスーパーマーケットに近く、大変便利な場所に位置している。 ハイクラスのホテルとして接客態度や室内の豪華さ、清潔さ、施設の充実など、どれも満足のいくものであった。 ぜひ次回も利用したい。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Johns creek Ga

Posted Jan 27, 2015
Pros: everything
Location: Great location...could not be better...right in heart of Buckhead...Great shopping malls and restaurants all within walking distance....
I stay there often...Love the employees great staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

清潔感のある綺麗なホテル

Posted Jan 1, 2015
Pros: とても綺麗で清潔なところ。
Cons: 空調の温度を上げてもあまり部屋が暖かくならなかった。も
Location: モールがとても近くにあり買い物が便利
深夜の到着にもかかわらずスタッフが親切に対応してくれて心地良かった。 ホテルも綺麗で新しく感じました。 部屋は思っていた以上に広く、清潔感があり素敵なホテルでした。 残念だったのは空調の設定が低く、若干寒かったです。
Comment from Hotel Management
Jan 7, 2015 by Grainne, Hotel Management
アトランタへの旅行の際はご滞在いただき、ありがとうございます。私たちの宿泊施設は一流であり、私たちのスタッフがあなたの滞在を、きれいな歓迎、リラックスしてすべての面で快適であることを確認するよう努めています。我々は、高級ショッピングやダイニングに家であるアトランタのバックヘッド地区に位置しています。戻ってきて、街への次の旅行で私たちを参照してください。
3 out of 5
Recommended
for Everyone
by A verified traveler

GrHyAtl

Posted Dec 28, 2014
The hotel is quite pretty for a congested area, although a bit hard to get to as there are 3 other Hyatts within a few blocks. Staff was very nice/hotel was pretty empty. Parking is not great at $22/day (you can go in and out but have to get your room key OK'd for it, which the valet didn't mention). I think my biggest issue was them wanting to charge $10+/day for wireless (something the Dunkin' Donuts nearby gives for free!!). We actually prefer the nearby Hyatt Place (cheaper and more intimate).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom knoxville, tn

Wonderful

Posted Dec 27, 2014
Location: Within walking distance of Lennox mall and some great eateries.
Everyone from the front desk clerk to the wait staff in the restaurant and bar were so friendly and accommodating. This is the place to stay in Buckhead; convenient location and delightful staff, large clean guest rooms...it was great!
Comment from Hotel Management
Dec 29, 2014 by Grainne, Hotel Management
Wow. Thank you for your kind words and for staying with us during your trip to the Buckhead area. Our staff strives to provide memorable service to every guest who stays with us for lunch or for the night! As you mentioned, we are within walking distance to Lenox Mall and other boutiques. One of the great aspects of the Buckhead area is the thriving food scene, providing great options for all meals and tastes. We look forward to your return and thank you for your review and recommendation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Good hotel in Buckhead

Posted Dec 25, 2014
Pros: The staff were excellent, especially at Casis, however the front desk, concierge, cleaning and valet staff were also extremely friendly and helpful.
Cons: Wifi was terrible and upgrading expensive.
Location: There are a number of restaurants nearby as well as Lenox Square mall.
This is a good hotel in Buckhead. I have stayed at others nearby and this one is good quality for the price. Especially the staff are excellent and super friendly. One complaint from my side, the wifi speed was terrible, even I had the surf and park package. Very, very disappointing and should be very easy to do correctly.
Comment from Hotel Management
Dec 29, 2014 by Grainne, Hotel Management
Thanks for choosing Grand Hyatt Atlanta and for finding a special package to fit your traveling needs. We're glad you enjoyed Cassis and the talented staff who take care of every dining guest. All other departments in the hotel work diligently to ensure your stay is flawless, and we're happy to hear this was true of your stay. We hope that your next trip to the Buckhead/Atlanta will bring you back to Grand Hyatt Atlanta. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Excellent stay!

Posted Dec 15, 2014
Pros: Friendly staff
Cons: coffee in room was a problem. Two powdered creams for two people.
Location: close to shopping and great restaurants
This is my first stay at Grand Hyatt. We usually stay at Ritz or Intercontinental. I was impressed with the service and the facility. Club lounge had great food and staff that aimed to please. Met a man from Paris who says he stays there every time he visits Atlanta.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in ATL.

Posted Dec 5, 2014
We were very happy with everything about our stay at the Grand Hyatt
Comment from Hotel Management
Dec 12, 2014 by Grainne, Hotel Management
It was wonderful to have you stay with us. We look forward to your return! See you then.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2014
good hotel, good location very close to subway and shops. good and safety area where is located.
Comment from Hotel Management
Dec 5, 2014 by Grainne, Hotel Management
It was a pleasure having you at the hotel while you enjoyed our location, amenities and amazing staff. Come back and see us.