Ratings based on 956 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
This was a great experience, a beautiful hotel and lovely staff! The car service is a nice perk!
5 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great location

Posted Jul 10, 2015
This hotel is perfectly located for shopping and eating. The staff are well trained, pleasant and helpful. The fitness room well better equipped than most hotel these days. I enjoyed my stay and recommend it.
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
It was a pleasure having you stay with us. We're pleased to hear you enjoyed the accommodations and the service of our friendly staff. Our 24-hour fitness center is great at keeping guests on their health track, even when your schedule gets busier than usual. Thanks for choosing Grand Hyatt Atlanta and for your recommendation. See you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, Al

Excellent hotel close to everything!

Posted Jul 9, 2015
From the time we pulled and met by the valet service till leaving our stay was fabulous!! The room was wonderful, the staff very accommodating, and all facilities were wonderful! The gift shop was even excellent! We will definitely be staying here again!!!
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
It was a pleasure to have you stay with us during your most recent travels. We're glad you enjoyed the amenities and accommodations provided at Grand Hyatt Atlanta. We strive to provide a wonderful experience for all guests to enjoy. Thanks for your recommendation and we look forward to your return. See you soon!
5 out of 5
Recommended
for Couples
by A verified traveler from Greenville , SC

I' ll Be Back

Posted Jul 9, 2015
Pros: !!!!!! Doorbell ... Personalized greeting on T.V screen..Clean , friendly staff...Plenty of towels , coffee , view , all the amenities .....CLASSY !!
Cons: Free parking...Free cocktail { should be at this price }..A couch or chair to sit with partner [ P.C. here ] and enjoy the view...[ been standing , w
Location: Just walk around.. There is a mall with all the '' Ritzy '' Hollywood shops ..Of course , restaurants...
Very nice..Rooms are more '' business '' oriented in that there is room , but comfort is luxury..Could use a bigger chair , couch something...Especially for $550.00 a night...At this price parking should be free !!!!! A free cocktail would be nice , again , at this price...We stayed on the 21 st floor room 2501..This is significant if you go , as we did , on July 4 to see fireworks...Didn't have to fight traffic ...This is why I /we say , '' room needs a couch or a big recliner...Plenty of room for it...It was definitely worth it...I say , pay the extra $30.00 and stay on top floor , Club Room....The picture of room was misleading , as the CLUB is the only picture of the room..So I thought , as the hotel in Canada was 2 floor suite , this was also....Not so...Again , the price...The hotel in Canada was less , but had 2 floors with view of falls at $150.00 a night , jetted tub , fireplace , did I say 2 floor suite ??? I still say it was very nice stay..2 autos $ 50.00 parking...YIKES !!! You may compensate by going to club for free food at afternoon , and morning breakfast...Actually with all amenities you can have a very nice stay without leaving hotel...Pool, garden , club room , and plenty of things within walking distance ...I say , again , pay the extra and stay on upper floors...Club Room...Please tip Club Room staff [ if service is good ].. Please tip Housekeeping staff as they work hard to keep rooms clean and stocked...I used to work at Hotel , it makes a diff
Comment from Hotel Management
Jul 13, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us and we're so pleased to hear you enjoyed your time at Grand Hyatt Atlanta. It's always wonderful to hear about your experience so we can continue to grow and learn from our guests. We do appreciate you taking the time to leave a review and for recommending our property to other travelers. As you mentioned, we do offer valet parking to guests ($34 per night), as well as self-parking ($18). For your convenience we are able to bring your car at your service at any point so you can explore the city. Though, as you mentioned, many sights and entertainment are within walking distance. We are a short walk to Lenox Square Mall and Phipps Plaza, plus nearby shoppes and boutiques, award-winning dining and more! Again, we thank you for taking the time to leave a review. We hope your future travels bring you back to Grand Hyatt Atlanta again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Jul 6, 2015
Great experience. The staff, location, and hotel itself were excellent. We really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Awesome clean hotel right in the heart of buckhead
Comment from Hotel Management
Jun 30, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thanks for staying with us. Come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Good hotel in a great location

Posted Jun 22, 2015
Pros: see above
Cons: Cable interface; internet speeds; parking price
Location: Lenox Mall
Good hotel in the Buckhead area of ATL. Loved the complimentary shuttle to Mall (or any area within 2 miles). Clean room and bed is comfortable. On the "not so good" category : self parking is expensive; cable interface is outdated and difficult to navigate; movie rental was 14.95, outch!; basic internet was complimentary but high speed internet for movie viewing required an upgrade; no complimentary breakfast; water pressure is weak. We fortunately found a discounted rate on Expedia, but definitely would not pay full price.
Comment from Hotel Management
Jun 30, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us during your travels to Atlanta. As you mentioned, our property is located in Buckhead, surrounded by luxury shopping & award-winning dining. We do provide guests with a complimentary shuttle within a 2 mile radius of the hotel. Guests may also enjoy complimentary WiFi and valet or self-parking. Next time you visit, consider upgrading to Grand Club access. Our concierge club provides guests with extra space to relax and pick-up beverages and snacks throughout the day. We do hope you will continue to allow Grand Hyatt Atlanta to show its true value. Come back again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was great totally enjoyed my stay

Posted Jun 20, 2015
Surprised my wife for our anniversary upgraded my room and we were on 25th floor corner room incredible view.
4 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Posted Jun 15, 2015
My experience in this hotel was excellent. The staff was extremely attentive and the room was clean, quiet and comfortable.
Comment from Hotel Management
Jun 30, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thank you for staying with us and we're glad you enjoyed your accommodations and overall stay. Come back and see us again, soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

In the Mix

Posted Jun 12, 2015
This hotel is in a great location for the Buckhead area. Great to walk restaurants. The staff was helpful and I would defin. book again for a girls weekend stay!
Comment from Hotel Management
Jun 30, 2015 by Grand Hyatt Atlanta in Buckhead, Hotel Management
Thanks for staying with us and we're already looking forward to your return Girls Weekend trip! Our Buckhead location is wonderful as it provides award-winning restaurants, bars and luxury shopping right at your fingertips. See you again, soon!