Ratings based on 591 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Nice Hotel in Buckhead

Posted Jul 6, 2014
Had a single ladies staycation for the 4th of July weekend. My girlfriend came in from NYC. We both enjoyed the hotel and the superb staff!!!
1 out of 5
Recommended
for Everyone
by A verified traveler from Lagos

Nice hotel at the center of malls and eateries

Posted Jul 6, 2014
Pros: Its close to everything
Cons: I am still thinking..
Location: Shopping Malls. Various eating places. Not far from famous places to see/visit
All I read about the hotel is true! Hotel staff are wonderful, proximity to most things.
4 out of 5
Recommended
for Couples
by A verified traveler from Toronto

Relaxing Uptown Haven

Posted Jul 2, 2014
Pros: Staff are very friendly and meet almost any need.
Location: Tonnes of mid to high end restaurants within walking distance. Most of the sights though are downtown or scattered about Atlanta.
The Grand Hyatt has all the most needed amenities including a Japanese garden on the pool level which merges into a 3 story waterfall, the bottom of which is a secluded patio off of the Cassis restaurant. I greatly enjoyed eating breakfast in front of the waterfall each morning.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Mother/Daughter get away

Posted Jun 26, 2014
Pros: Many of the Atlanta area hotels have indoor pools and we wanted an outdoor pool
Location: Prime location to walk to stores and restaurants
We had a wonderful time at this hotel. They were very friend and helpful. The attendant at the front desk even made a spa appointment for us because the person at concierge was on break. I love the fact if you forget anything like a toothbrush, deodorant etc., they will bring it to your room for free.
5 out of 5
Recommended
for Everyone
by Cody from N

Awesome hotel! Very nice staff!!!

Posted Jun 16, 2014
Treated like royalty! Hotel was very nice, rom was spacious! Hotel driver was very nice and knowledgable of destinations. Valet parking guys were on their game! Everything was exceptional, no improvements are needed, just keep it up! Will be staying here again!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect accommodations!

Posted Jun 10, 2014
Pros: Location-staff
Location: in the center of Buckhead with the best of eats and shopping
The staff, location and room was perfect. We could not be more satisfied and will return
4 out of 5
Recommended
for Everyone
by David

Consistently Nice

Posted May 31, 2014
I have stayed here a number of times and its consistently clean and comfortable. I highly recommend it.
Comment from Hotel Management
Jan 2, 2014
Thank you for sharing we appreciate that and your continued loyalty. See you soon. Sincerely, Grainne McClain
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent experience!

Posted May 28, 2014
My stay was excellent! The service was A+. The room was spacious and clean.
Comment from Hotel Management
Jan 2, 2014
We cannot ask for more, thank you for sharing. Sincerely, Grainne McClain
5 out of 5
Recommended
for Everyone
by Andre

Beautiful settings

Posted May 28, 2014
Had a great time with my son using the pool. A beautiful setting to really enjoy and relax in. Wonderful!
Comment from Hotel Management
Jan 2, 2014
So glad you enjoyed your stay and your time with your son. Please come back and visit over the Summer and enjoy our Dive in Movies by the pool. Sincerely, Grainne McClain
4 out of 5
Recommended
for Everyone
by swf from North Carolina

close to many restaurants within walking distance

Posted May 27, 2014
Pros: We liked that the hotel was located in an area that was close enough to a lot of restaurants within walking distance
Cons: Change the double beds to queens
We checked in on Sat. night later in the evening, we were told the king room we had booked was not available but would be on Sun. so they put us in a double for the night. The room had great views but the beds are way too small for 2 adult people. On Sun. the hotel called us as we were out sightseeing to let us know that a king was available. We told them it would be late in the evening before we came back so they offered to move our belongings to the new room. When we returned that evening our things were in our room waiting on us. It was very much appreciated.Everyone at the hotel could have not been more helpful. We would definitily stay here again
Comment from Hotel Management
Jan 2, 2014
Thank you for taking the time to share your feedback. We are so sorry that we did not have your king room upon check in but glad that we were able to make it happen for you the next day and that you were still able to enjoy your stay. We are looking forward to your next visit. Sincerely, Grainne McClain