Ratings based on 308 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Jacksonville

Did Not Meet Expectations

Posted Feb 17, 2015
Pros: The room was clean and up to standards
Cons: Customer service and breakfast
Normally, I would rate any other hotel at least 3 stars for the same experience, but Hampton Inn failed to deliver on two of their major selling points. We arrived with a prepaid reservation after exploring Stone Mountain all day. I entered the hotel lobby and found it to be empty with the desk clerk (who had conveniently covered her name tag with a sweater) on stand-by at the front counter. I approached the counter and waited quietly to be acknowledged while she "clicked" away on her computer mouse. I continued waiting, and then waited some more. And then I waited some more after that. I began to wonder if I had interrupted an online shopping trip or perhaps a Facebook update. After what seemed like 1-2 minutes, I considered leaving and going elsewhere except for the fact that I had already paid for the room. Finally, I was greeted in a less than warm manner by the young lady who seemed inconvenienced by my arrival. I did, however, manage to get my room without any further delay. Finally, she was free to go back to "clicking" away on her computer. The room we were assigned was clean, comfortable, and quiet. We slept exceptionally well and had no complaints with the room, bathroom, or facilities. The next morning, we made sure to get up in time (an hour before the end of breakfast) to participate in the breakfast buffet in the lobby. What an utter and complete total FAILURE that was. The selection was horrible. No eggs, no breakfast meats, a very limited selection of fruit
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2015
The building itself was a bit old; however the staff takes great care of the place and its guests, so it balanced out the experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom georgia

Celebrating a birthday

Posted Feb 11, 2015
Pros: The easy assess to accommadations like shopping areas and tourist attractions.
the hotel and staff are just GREAT. I felt that my business was appreciated
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mt Pleasant, SC

Excellent hotel in Stone Mtn. GA

Posted Jan 23, 2015
I always stay at this Hampton Inn when I'm in Atlanta. It's close enough to the city without all the headaches. The staff is always friendly and helpful. The rooms are always clean and well kept.
4 out of 5
Recommended
for Families
by A verified travelerfrom Savannah, GA

Convienent to Stone Mtn park and local businesses

Posted Jan 5, 2015
Pros: lpcation
Cons: None
Location: Location/Breakfast
2 room suite for family of 5.. Plenty of room....Comfotable
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel close to Stone Mountain

Posted Jan 2, 2015
The staff was nice overall, but the lady in charge of the breakfast area was not very polite. Our room was clean, but we noticed that trash cans were not empty every day.
3 out of 5
by A verified traveler

Bad security policy by the hotel

Posted Dec 8, 2014
My door car key failed twice. Both times the desk clerk reissued me new card keys with only asking me for my room number. In other words, no verification that I was staying in the hotel, requesting my name, or ID. really lax security.
3 out of 5
Recommended
for Families
by A verified traveler

Nice stay

Posted Nov 25, 2014 on Hotels.com
Overall, a pleasant stay. Rooms are overpriced for the size
4 out of 5
Recommended
for Getaway With Friends
by Luis

This traveler left a rating score only Posted Nov 18, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm Coast

The hotel staff could not have been nicer .

Posted Nov 10, 2014
Pros: Clean , Quiet , Friendly staff, and reasonably priced. Need I say more.
My family was visiting for Lacrosse tournament ,hotel is convenient to interstate but not near road noise ,very quiet. Connie at front desk was very helpful in giving directions to shopping and dining . Actually everyone we met was very nice and helpful . Excellent place to stay and only minutes to Stone Mountain!!!!