1 King Study with Sofabed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews of Hampton Inn Atlanta/Douglasville

2.5 out of 5
Hampton Inn Atlanta/Douglasville
6371 Douglas Blvd, Douglasville, GA

Reviews

8.4

Very Good

Rating 10 - Excellent. 301 out of 623 reviews" "
Rating 8 - Good. 202 out of 623 reviews" "
Rating 6 - Okay. 60 out of 623 reviews" "
Rating 4 - Poor. 36 out of 623 reviews" "
Rating 2 - Terrible. 24 out of 623 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Brent

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is nothing special, but simply a building and a parking lot cut out of a piece of property between a mall and the interstate. However, I picked this hotel for the value, becuase I was a on business trip. The building exterior and lobby is under renovation, so the parking lot is full of construction equipment and materials, construction tape, and the lobby was gutted. This is perfectly understandable due to the work. No compaints! The staff at the desk were super nice, check in was quick, and the room was ready. The facility is pretty worn, but hopefully as the work progresses, the goal is for the entire building to see some love. The issues we had were not with the desk staff or the construction but simple expectations of common services. The first issues we found was a broken coffee pot. the switch was completely gone, so for our first round of java, we treked downstairs to the breakfast area. The second was a failure to refresh the room after the first night. We returned late in the evening after being gone the first day to find that the towels/washclothes used the night before had not been refeshed. The staff was quick to hand me another set for all three of us. The third was when I needed to call the front desk to check on a request for a plunger only to find that the room's phone was not functioning. So that involved another trek down to the lobby. Maybe the stay will be better after the renovations, who knows? For me, I will plan on staying at another brand
Stayed 2 nights in Mar 2024

6/10 Okay

KIM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is under construction, dirty and noisy. Hotel was not advertised as such, deceiving photos. Avoid
Stayed 1 night in Mar 2024

4/10 Poor

Melanie

Traveled with family
Stayed 1 night in Mar 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although there was major exterior and some interior construction going on, it didn't disturb my stay which I was extremely surprised & grateful for.
Stayed 1 night in Mar 2024

10/10 Excellent

Edwin, Mandeville

Liked: Staff & service
Property is under renovations both interior and exterior. Very limited facilities available during stay. E.g., fitness center and other primary facilities under reconstruction. Staff does it well to service what is available.
Stayed 1 night in Mar 2024

10/10 Excellent

Duwayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, the room was clean, and breakfast was delicious ‼️ Remodeling is always a tough situation and you have it under control ‼️
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

janet

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Alisha, Douglasville

Traveled with family
Liked: Cleanliness, amenities
Satisfied with everything so far
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
The property looked old and beat up. It was ok but I expected better
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was perfect for us. Rooms are clean, staff was very friendly and efficient!Breakfast was good and staff was attentive to all areas making sure it was clean and full. We will stay there again. So many choices for dining and very close to the highway.
Stayed 1 night in Jan 2024

2/10 Terrible

Roberto

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Aeda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Clay

I like
Stayed 1 night in Dec 2023

10/10 Excellent

Ralph

Stayed 1 night in Dec 2023

2/10 Terrible

Ashton

Traveled with family
Disliked: Property conditions & facilities
We were given a handicap accessible room that we did not request. It was not the best keep facility and the staff was not the nicest! We will never stay at this particular hotel again. The experience was awful! There were people smoking cigarettes and marijuana right outside the front door! We are severely allergic to smoke and it set our sinuses off!
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2023

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice every one was friendly and wanted to help.
Stayed 4 nights in Nov 2023

8/10 Good

William

Stayed 1 night in Nov 2023

10/10 Excellent

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Friendly staff, comfortable bed & delicious breakfast.
Stayed 1 night in Nov 2023

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Pet policy needs to be updated on the site.
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Traveled with partner
Everything was great nice and clean .
Stayed 1 night in Nov 2023

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
10/10 very clean. Amazing staff!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeannette

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This location was too close to interstate traffic and inside noise from other rooms was probably due to lack of sufficient insulation. Could hear a dog barking in someone's room We had come in extremely tired and really wanted to rest better than we were able to. Room was clean but hall floors did not look like they had been vacuumed in quite a while - lots of stuff on them that would not have been there if they had been.
Stayed 1 night in Nov 2023

4/10 Poor

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Oct 2023

10/10 Excellent

Edra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant and helpful staff. Clean and comfortable room and a good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Harvey

Stayed 1 night in Oct 2023

8/10 Good

Louis

Stayed 1 night in Oct 2023

2/10 Terrible

Wendy

They would not let her check in even with a confirmation number. So we had to book another reservation at the location. Very disappointed
Stayed 1 night in Sep 2023

10/10 Excellent

Elise

Business traveler
Liked: Cleanliness, amenities
I stayed alone and felt safe. The bed was comfortable.
Stayed 1 night in Sep 2023

6/10 Okay

Patricia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Air conditioning did not work was hot and the bed not that comfortable. Our room did not have a microwave or mini fridge. Water was very hot. Our room was towards the back, we can hear the highway traffic. We did not get to try the breakfast. The ice machine on our floor 3rd was broken. Other than that quite, I did like the small convenient store like in the lobby. They have refreshments for sale, snacks, pain relief pills and cleaning supplies spray small bottles but convenient.
Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Joy

Traveled with partner
Liked: Cleanliness, staff & service
Overall, we considered this property and stay average for hotels. Beds were not very comfortable and room appearance was “ok”. No vent fan in the bathroom, which we found surprising. We also found the “we lock this door” sign on the main entrance a bit concerning. Apparently after dark the hotel is not located in a very safe area, or it could be just the city overall.
Stayed 1 night in Sep 2023

4/10 Poor

Ramon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a major face lift.
Stayed 1 night in Sep 2023

10/10 Excellent

Jacob

Stayed 1 night in Sep 2023

4/10 Poor

Branicus

Stayed 1 night in Sep 2023

10/10 Excellent

Elijah

Stayed 1 night in Sep 2023

2/10 Terrible

Libby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

cinzia

Stayed 1 night in Aug 2023

8/10 Good

Tracey

Liked: Staff & service
Disliked: Amenities
The staff were friendly and helpful! The corridors need a good sweeping. But breakfast was good!
Stayed 2 nights in Aug 2023

6/10 Okay

Joseph

Liked: Amenities
Definitely needs an upgrade. Walls and general decor looked old. My room had a strong smell of air freshener or something that made me feel like they were covering something up. I arrived late and was so tired that I didn’t ask for a different room, but if I had my family with me I would have. It wasn’t terrible, but I’ve stayed at many Hampton Inns over the years, and this one was below average.
Stayed 1 night in Aug 2023

10/10 Excellent

Sherell

Stayed 1 night in Aug 2023