Ratings based on 1,500 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from PERU

NICE HOTEL BUT HAVE TO IMPROVE THEIR STAFF

Posted Jul 31, 2015
Pros: EXCELLENT LOCATION
Cons: SOME STAFF AT FRONT DESK
Location: CNN, COCA COLA, AQUARIUM, PARKS ITS IN THE MIDDLE OF EVERYTHING
THE HOTEL IS NICE AND IS IN THE MIDDLE OF EVERYTHING. A WALK DISTANCE OF EVERY PRINCIPAL ATRACTION IN ATLANTA. THEY HAVE TO SELECT BETTER SOME PERSONAL OF THEIR FRONT DESK; NOT GOOD. BUT THE MANAGER (I THINK WAS ELIZABETH) WAS REALLY FANTASTIC. WHEN SHE NOTED THAT WE WHERE NOT TO GLAD WITH ONE PERSON OF THE FRONT DESK, SHE MADE ALL WHAT SHE COULD TO HAVE A NICE STAY IN HER HOTEL. WE APPRECIATTE THAT A LOT. VERY NICE MANAGER.
5 out of 5
Recommended
for Everyone
by A verified traveler from Byram, MS

Wonderful friendly, and customer service driven

Posted Jul 30, 2015
Pros: Everything
Cons: At first when I walked into the room, it had an odor of a sour mop in the bathroom. I didn't bother with calling but was gone the next day.
Location: The centennial park is right next door as well as the Georgia Aquarium and Coke museum. Lots of restaurants, and the CNN center and Georgia congress.
I was there for 4 nights. From check in to check out, everyone was extremely helpful and friendly. The check in process was very quick and easy. They had a very nice breakfast available every morning. Everything was kept clean. I enjoyed the outdoor pool and hot tub one evening after a long day at conference. I walked to restaurants each night to eat because they were all so close. The Georgia Aquarium was right across the way, and I went for a speed visit one evening. When I stopped at the front desk to ask which way to get to the entrance, they not only were helpful in giving directions, but gave me an umbrella to use because it was raining really hard, and I didn't have one. They were awesome and I would recommend to anyone!
2 out of 5
by A verified traveler from Tampa

Great location with a poor service....

Posted Jul 29, 2015
Pros: Great location, poor,poor,poor management.
Cons: ....
Location: Bicentennial park, CNN headquarters, World of Coca Cola, Georgia Aquarium...
I arrived two hours after check in and the room was not availible, that is just what I needed after a four hour car ride with two tired toddlers, I had to wait for almost half hour to get the key, the room was never cleaned during my stay, on my way out I had to go back to the front desk because no-one bothered to inform the parking was not included. ..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and staff.

Posted Jul 29, 2015
The hotel is right across the street from the aquarium, a block away from some good restaurants, and the staff is great. Vanessa at the front desk is especially helpful.
4 out of 5
Recommended
for Families
by A verified traveler from Tennessee

Great location

Posted Jul 28, 2015
Pros: Friendliness of staff and excellent breakfast buffet
Location: Georgia Aquarium, World of Coca-Cola directly across the street. Adjacent to Centennial Park
Great location for visiting Georgia Aquarium. Lots to do without ever moving your car. Great restaurants nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and convenient.

Posted Jul 22, 2015
Directly across the street from the aquarium and world of coke, only 10 minitues from Turner Field or the zoo. Also the nicest people on staff I have ever met. I will definitely stay again when I visit Atlanta.
3 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, MS

A bad service exp at pool

Posted Jul 21, 2015
Pros: Location
Cons: Hallway had stains on carpet and pool area needs to be checked for cleanliness and towel availability periodically
Location: Lots...aquarium, coke museum, children's museum, restaurants, etc
This is the 2nd time we have stayed at this hotel, primarily for its location. Overall the hotel room and breakfast options were good (FD - Avg, room - Good, hallway cleanliness - Below Avg, and restaurant - Very Good) but the pool experience we encountered Sunday night was poor. We arrived to the pool desk and it was littered with dirty towels. To make things worse, we went to get our towels and there was none! We called three times over the span of 45 minutes and ultimately waited a total of 1 hour and 15 minutes before we got towels brought to the pool.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from jacksonville, fl

good for americas mart

Posted Jul 13, 2015
Pros:
Cons: a connection to the parking garage. rather than taking an elevator down and then get on another to go up to your car
Location: americas mart
it was good
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

great location

Posted Jul 11, 2015
Pros: simply a great hotel all round.
Cons: not much
Location: handy for most things.
there for a convention perfect for what we needed staff made it for me.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2015
Clean. Near most downtown attractions. Check in and out were convenient.