Ratings based on 1,408 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom UK
Downtown HotelPosted Apr 21, 2015
Pros: Great location. Nice view from room. Easy parking.
Cons: We were initially charged for four days parking although the car was only in the garage for two. This was quickly corrected though.
Location: Great location for downtown Atlanta. Sights and restaurants all within walking distance.
Happy with the overall experience at hotel. Room was fine, although the beds were a little uncomfortable and a/c noisy. Lot of noise from room next door on one night.
for Everyoneby A verified travelerfrom Michigan
Very busy and friendly atmosphere.Posted Apr 12, 2015
Close to all of the attraction in walking distance.
for Familiesby A verified travelerfrom 757,VA
Close to the Aquarium, Coca-Cola Factory and lotsPosted Apr 11, 2015
Pros: Clean and Quiet
Location: Great location, lots of attractions and lots of restaurants in walking distance.
It was great. It was a family trip and the location was central to all the activities.
for Everyoneby A verified travelerfrom TN
Perfect LocationPosted Apr 9, 2015
We parked our car and walked to everything. My kids loved it! The staff was EXCEPTIONAL!
by A verified traveler
Staff IndifferentPosted Apr 8, 2015
Cons: Staff attitude
Location: Near Aquarium, Coca Cola Factory, Olympic Park
Staff was indifferent when we explained an issue -- i.e. we called for a bell hop and they never showed, when we asked the front desk about it -- they just said they didn't receive the call -- no apology, no "can I help you now" just indifferent - like it wasn't my job.
for Everyoneby A verified travelerfrom nc
Front desk staff were very helpful and friendly!Posted Apr 6, 2015
by A verified travelerfrom TN
Great location but lacks otherwisePosted Apr 2, 2015
We had to ask twice for towels (gave us 3, we had 4 people booked in our room). Ended up going down to desk to get them! Indoor pool was very small (picture was deceiving!!) with other families also staying it was not safe for our little ones to swim with the rough big kids. Big let down for us! Pools closed at 11 but kids and adults still very loud in the area after that (our room was overlooking pool). Housekeeping banged on our door at 8:30 the day of our check out (check out not till 11) then walked off when she saw she woke us. (No apology) No hot water that morning either. Hotel breakfast over priced but edible. Front desk reimbursed our breakfast when we told him of our disappointment, then watched a family walk up and ask for free breakfast vouchers. I realize things happen that are beyond their control but this was excessive for us and hotel staff did the bare minimum to try and make up for things that were the hotel's fault/ responsibility. Despite the great location I just can't recommend this hotel to anyone.
for Familiesby A verified traveler
Great locationPosted Apr 1, 2015
Pros: My 11 yr old son loved the pool/s, and we enjoyed the 7th floor hot tub as well. Location was great. Situated next to Legal Seafood.
Cons: Use fitted sheets!!!! Valet parking was chaotic/slow. Bar service at the hot tub would be nice.
Location: Olympic park, Skyview, Georgia Aquarium, good restaurants.
In the heart of downtown Atlanta, the hotel is in a perfect walkable location to many sights and restaurants.
for Everyoneby A verified traveler
Great views but....Posted Mar 31, 2015
Pros: the view and the location
The hotel had great rooms and was in a great location but it looks run down. It needs repairs in some locations and new paint. I just expected more.
for Everyoneby A verified travelerfrom Palatine,Illinois
Close to the Coca-Cola museumPosted Mar 28, 2015
The room was clean and was beautiful. Some of the staff helped unpack our stuff from the car and up to the room.