Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to where we were practicing.

Posted Jul 28, 2015
Easy to get to. Everything's in close proximity. Very nice staff. Enjoyed our stay
1 out of 5
by A verified traveler from Alpharetta, Georgia

Noisy hotel

Posted Jul 21, 2015
Pros: The blueberry cookies and flavored water. Comfortable chairs in lobby.
Cons: Staffing, update rooms and clarify what is included on the website.
Location: Good location, close to expressways and restaurants.
Waited 20 minutes to check in. Found room with refrigerator that froze everything we put in it, uncomfortable bed, no fan in bathroom, T.V. was mostly analog, sheets were not changed in 5 days. anThe website advertised free breakfast but we found out that was not the case if you booked through a third party.
Comment from Hotel Management
Jul 27, 2015 by Stefen S., Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you had this experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay!!

Posted Jul 19, 2015
No complaints, other than the $12 fee for breakfast...
Comment from Hotel Management
Jul 27, 2015 by Stefen S., Hotel Management
Thank you for choosing our property and for taking time out of your day to tell us about your experience. I hope that we will see you again on your next visit!
2 out of 5
by A verified traveler from charleston, sc

Poor service and lots of excuses

Posted Jun 29, 2015
Pros: Good breakfast, but pricey and the wait staff at the restaurant were great.
The staff could not have cared less about our experience, with one exception. We let them know the room smelled like smoke and were told the hotel was sold out, too bad, deal with it. We let them know that we needed the linens changed at 8 in the morning and at 9 that night the front desk clerk came up and changed them and brought us clean towels, which we had also asked for before 9 that morning. We let them know there were no towels at the pool. And 20 minutes later my hisband had to go back to the front desk because there were still no towels. These are simple things they just did not do right.
Comment from Hotel Management
Jun 30, 2015 by Stefen S., Hotel Management
Thank you for taking the time to tell us about your stay. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our overall service and amenities. We hope you will consider staying with us next time your travels bring you back to the Alpharetta area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh

Always quiet, affordable and clean!

Posted Jun 23, 2015
This is my go-to hotel in the Atlanta area. You can't beat the price for the quality of the rooms and service! I've never had a bad experience here and look forward to staying here every visit I have to Atlanta.
Comment from Hotel Management
Jun 30, 2015 by Stefen S,, Hotel Management
Wow, thank you for giving us such a nice review and for being such a loyal customer. I am delighted to know that you feel so welcome at our property and we look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jun 16, 2015
Very nice hotel, location was great!! Great Staff friendly and courteous.
Comment from Hotel Management
Jun 22, 2015 by Stefen S., Hotel Management
Thank you for choosing our property, and for leaving feedback about your experience. I am happy that you enjoyed your stay and we hope to welcome you back again sometime soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Stayed here for travel ball tournament. Close to field & far away from crowds. Has a guest laundry to wash dirty uniforms, too.
Comment from Hotel Management
Jun 8, 2015 by Stefen S., Hotel Management
Thanks for choosing our property and for leaving your feedback for future travelers. I hope that you will choose to be our guest again next time you travel to the Alpharetta area.
4 out of 5
Recommended
for Families
by A verified traveler from Memphis, Tenn

Regular customer

Posted May 30, 2015
Pros: Easy in and out for the handicap.
Cons: leaky area around toilet near back wall in Room 522. Otherwise very clean.
Location: small shops. gas, and other eating places
Wonderful breakfast selections; clean facilities, and very attentive restaurant host. Fun pool area for grandchildren Nice garden patio area for relaxing away from room. Plenty of lamps in every area of room A good working refrig and microwave
Comment from Hotel Management
Jun 8, 2015 by Stefen S., Hotel Management
Thank you for choosing to be our guest and for taking the time to leave us your feedback I am pleased that you were happy with your overall experience. I would also like to apologize that you experienced a few inconveniences during your stay. We strive to provide the highest level of service an amenities for each and every guest. I hope that you will choose to stay with us again next time you are in the Alpharetta area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great area

Posted May 27, 2015
Pros: Hotel staff
Cons: Pricing on breakfast
The hotel layout is impressive, hotel staff was extremely helpful and kind. The breakfast is overpriced with 'hidden charges' that I didnt realize until it was too late, there was a smell of marijuana in my room, I went to the nearby CVS to get an air freshner and that knocked that out, the room was nice though, pillows comfortable and the kids enjoyed the indoor pool. Great location
Comment from Hotel Management
Jun 8, 2015 by Stefen S., Hotel Management
Thank you for chosing o be our guest and for taking the time to tell us about your experience. We strive to provide the highest level of service and amenities. I would also like to apologize that you experienced some inconveniences during your stay. I hope that you will choose to stay at our property again next time your travels bring you back to the Alpharetta area.
4 out of 5
Recommended
for Everyone
by A verified traveler from suwanee, ga

Beautiful lobby and guest rooms

Posted May 24, 2015
I was very pleased upon walking into the hotel and seeing the lobby area. Hotel was clean , updated and inviting. Stayed in a King room and found the bed extremely comfortable. Also, loved the keruig in the room- great touch. Hotel was quiet although it seemed full and staff was nice.
Comment from Hotel Management
Jun 8, 2015 by Stefen S., Hotel Management
Thank you for taking the time to leave us your feedback. I am delighted that you felt at home with us during your visit. We strive to achieve the best possible experience for all of our guests so it is pleasing to know that we were able to make you feel so comfortable. I hope that we have the pleasure of accommodating you again on your next trip to the Alpharetta area.