Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 6, 2014
Pros: the flavoured water. NIce eating area.
The bathroom tile grout was really filthy, it was black, like it was not cleaned for a long time. The tub was really awkward, when you stood in it, it was like leaning on both sides, so you could not stand up firm in it. Wish they could give more comfy pillows. all hotels seem to put these high pillows that only give you a stiff neck in the morning. The sofa in the reception area was orange and needed to be cleaned. They had a group in, and had tables in the foyer of the hotel, thought this was a bit tacky and an eye soar. Love the flavored water and cookies they offered to the Guess. All in all, it was okay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Douglasville, GA

Convenient to Alpharetta

Posted Sep 15, 2014
Pros: Indoor pool and workout facility.
Cons: Can't think of anything improvements which could be made.
Location: Downtown Alpharetta, Wills Park, yet close enough to downtown Atlanta.
Clean hotel with friendly staff. Parking lot was well lit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great place to stay, overall

Posted Aug 18, 2014
Pros: Very modern, quiet, and clean room at a low price. Easy access to highway 400.
Cons: I wanted to extend my stay by one day, and was advised to check out and check back in. However, when I tried that the room was booked.
Location: Very little, since you are deep in suburbia. If you know the area there are amenities like supermarkets and restaurants nearby on major roads.
I chose to stay here because I am familiar with the area and did not want to pay downtown rates. I found the room and hotel to be up-to-date, clean, and very quiet. At $74/night the price would not be beat, and it's only a short drive to highway 400. My one caveat is that while the hotel's location in Alpharetta was not an issue for me, because I lived in Atlanta for three years and knew my way around, this may not be so convenient for someone who doesn't know the city -- especially if you are coming to see the downtown attractions.
Comment from Hotel Management
Aug 21, 2014 by Kim, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you were satisfied with our service and accommodations. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!
1 out of 5
by A verified traveler from atlanta Ga

Was not happy with my stay

Posted Aug 4, 2014
On my second day there the house keeper didn't come to clean our room until after 5 o'clock I was back in my room by then after my day of being out and I notice my room wasn't clean ! They did not explaine the deposit on my card I noticed it my self . The elevator was not clean . The only part that was cleaning to me was the lobby! I will not stay there again I did not like the way my room smelled !
Comment from Hotel Management
Aug 14, 2014 by Kim, Hotel Management
Thank you for being our guest and thank you for your comments. Your feedback is very important to us. We strive daily to earn high scores so it was disappointing to see that your experience did not meet your expectations in a lot of categories. The information you have provided will be used as a tool in our efforts to improve ourselves and the services we offer. I hope that if your travels bring you back to Alpharetta, you will give us the opportunity to show you that we can deliver exceptional service
Comment from Hotel Management
Aug 14, 2014 by Kim, Hotel Management
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. We hope you will consider staying with us in the future. Thank you again for taking the time to provide us with your feedback, it will be used as a tool to improve our services and amenities.
4 out of 5
Recommended
by RDS from Indiana

Posted Jul 15, 2014 on Hotels.com
The hotel was great with the lone exception of the toilet seat. It was too small for the bowl! When you sat down your legs touched the bowl.
4 out of 5
Recommended
for Everyone
by A verified traveler from Macon, Ga

Overall a good Hotel.

Posted Jul 14, 2014
They hotel staff was nice, and when I got to my room it was very nice. A great size, and it was overall pretty clean. The only thing I noticed was a few pieces of something on the bathroom floor, it kind of looked like paint maybe? Everything was great, but my only complaint was that I pay over $90 for a room with a king sized bed, and you have to pay $13 to eat breakfast! Seriously? I just thought that was pretty ridiculous. Any hotel I've ever stayed at, breakfast was free. I'll probably probably find somewhere else to stay next time for a little cheaper, and that offers free breakfast.
5 out of 5
Recommended
for Business Travelers
by Kyle G

This traveler left a rating score only Posted Jul 14, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Trey from Sugarhill

Quick check in

Posted Jul 8, 2014 on Hotels.com
Quick checkin and checkout. Room was clean and cozy. Just beware that breakfast is not free I think it was 12 bucks per guest.
4 out of 5
Recommended
by justin from alpharetta

It's Ok

Posted Jul 7, 2014 on Hotels.com
Little overpriced for what's offered/given. Don't even get free breakfast!! Total Shocker. I think its the only hotel on the planet that doesn't include breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great experience all around.

Posted Jul 1, 2014
Great experience all around. Very clean and pleasant atmosphere. Loved the infused water and occasional cookies.
Comment from Hotel Management
Aug 13, 2014 by Kim, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you were satisfied with our service and accommodations. We look forward to welcoming you back to our hotel in the future. You Can Count On Us!