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Reviews of Hilton Garden Inn Atlanta West/Lithia Springs

3 out of 5
Hilton Garden Inn Atlanta West/Lithia Springs
110 Interstate West Pkwy, Lithia Springs, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 414 out of 711 reviews" "
Rating 8 - Good. 191 out of 711 reviews" "
Rating 6 - Okay. 53 out of 711 reviews" "
Rating 4 - Poor. 27 out of 711 reviews" "
Rating 2 - Terrible. 26 out of 711 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROD

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again
Stayed 2 nights in Mar 2024

8/10 Good

John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because we wanted to use the indoor/outdoor pool and hot tub. When we arrived the hot tub and pool was closed. We have a 3 year old that was heartbroken about this. Other than that the room was clean and hotel was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keatre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and up to date property
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Kartise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well supplied definitely will visit again
Stayed 1 night in Feb 2024

10/10 Excellent

Nasser

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent overall service
Stayed 5 nights in Jan 2024

8/10 Good

Shad

Business traveler
Liked: Cleanliness, staff & service, amenities
My stay was fine with no major issues. The one thing to note is that this is an older Hilton property with 2 newer Hilton hotels next to it. If you want the latest Hilton experience stay elsewhere otherwise it's a good value.
Stayed 13 nights in Jan 2024

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

6/10 Okay

LaMesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lady at check-in was awesome! But our room was terrible. The AC unit made noise all night, whenever it turned on, it sounded like someone was walking into the room, so I constantly jumped up all night. We were happy to check out.
Stayed 2 nights in Dec 2023

6/10 Okay

Leadicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was great except tub needed updating, staff was professional and quick I loved the property
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
A Solid Experience
My wife and I wanted a stay cation and enjoyed the just tub in the room. The bed was comfortable. The shower pressure was nice. I would have been nice to have room service the next morning but they only offer it for lunch. The building itself was kind of noisy as it the building was still settling.
Stayed 1 night in Dec 2023

10/10 Excellent

Thelia

Traveled with partner
Liked: Amenities
Went there for the hot tub suite n I can truly say my room was clean the Ladie at front desk was really nice! It’s a nice hotel quiet they have a bar n restaurant in there also! I have nothing to complain about! 😊
Stayed 1 night in Dec 2023

10/10 Excellent

TaNisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Julian

Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

William

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was good but didn't like the cleaning
Stayed 3 nights in Dec 2023

10/10 Excellent

DAPHNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was attractive, clean, and I had a pleasant, quick stay. I appreciated the variety of snacks, drinks, etc in the lobby store where you could purchase items. The staff was great. I wish the hotel amenities list was offered as a hard copy, instead of just as a QR code.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Wade

Stayed 3 nights in Nov 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice stay. Friendly people. Like having restaurant in hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Kedrick

Stayed 1 night in Sep 2023

2/10 Terrible

Timothy

Stayed 1 night in Sep 2023

8/10 Good

LeKeita, Nassau

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay, no complaints at all.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rodolfo, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location and the hotel is pretty nice.
Stayed 4 nights in Aug 2023

10/10 Excellent

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good weekend
I was really pleased with my stay, the service was great and customer service personal was courteous. I will stay there again is I'm in Atlanta.
Stayed 1 night in Aug 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

SONIA

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Jumill

Stayed 2 nights in Jul 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Fatimah Anjail

Liked: Cleanliness, staff & service
Lovely staff. The room with the whirlpool was very nice. Hotel restaurant food was good. Room was clean but could tell the building is older and wearing. I would definitely stay again.
Stayed 7 nights in May 2023

6/10 Okay

Janee

Traveled with partner
Liked: Staff & service
The property was ok. I did love the breakfast and the staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Lorrie A.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our room and with the hot tub in room was real nice.
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Stayed 1 night in Jun 2023

8/10 Good

Fatimah Anjail

Liked: Cleanliness, staff & service

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well taken care of, extremely quiet room, great beds, restaurant and bar personnel professional and perasonalble.
Stayed 1 night in May 2023

10/10 Excellent

Shakera

Stayed 2 nights in May 2023

8/10 Good

Brian

Stayed 1 night in May 2023

10/10 Excellent

Deisy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, súper 100 % recommended
Amazing ! The breakfast buffet was amazing as well as the staff for the buffet, specially Zahria.
Stayed 1 night in May 2023

4/10 Poor

Wayne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Just very disappointed I couldn’t get in my room till after 7pm. I understand a lot was going on but when you drive for hours you expect your room to be ready and all you want to offer is a complimentary drink and I don’t drink. Other than that nice hotel
Stayed 1 night in May 2023

8/10 Good

Billy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

8/10 Good

Patricia

Liked: Cleanliness, room comfort
Road trip home
During checkin felt like we were a bother to the person at the desk, was not friendly. Wish that food and bar would stay open later. Bartender was extremely nice. Overall hotel is nice howeverneeds some maintenance and updating. This is not the kind of experience that one would expect from a Hilton hotel. Would not recommend this hotel, for the above problems.
Stayed 1 night in Apr 2023

10/10 Excellent

Dana

Stayed 1 night in Apr 2023

10/10 Excellent

Dennis

Stayed 1 night in Mar 2023

10/10 Excellent

Crissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem of the Westside
Very very nice hotel beautiful fragrances throughout the hotel and the room. The staff was very accommodating polite. The spa room was romantic and we really enjoyed the pool and jacuzzi. My husband even used the gym.
Stayed 1 night in Mar 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property - rugs need changing in hallways
Stayed 1 night in Mar 2023