Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Mrs

Posted Jan 3, 2015 on Hotels.com
The front desk receptionist, Darrin, was wonderful! His attitude and attention to my person needs were exceptional.
Comment from Hotel Management
Jan 7, 2015 by Malik, Hotel Management
Mrs, Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are very grateful for your compliments on our team member Darrin. We are glad that he provided you with exceptional service. We are very pleased to have Darrin on our team. We appreciate your comments and we look forward to your return visit in the near future.
4 out of 5
Recommended
for Families
by Lisafrom Elberta, AL

Panthers vs Falcons!

Posted Dec 31, 2014 on Hotels.com
The rooms were a little small but very clean & the beds were extremely comfortable! I would stay here again.
Comment from Hotel Management
Jan 7, 2015 by Malik, Hotel Management
Lisa, Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are delighted to hear that our beds were extremely comfortable and we look forward to your return. We appreciate your comments.
4 out of 5
Recommended
for Families
by Pietro

This traveler left a rating score only Posted Dec 25, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

Perfect!

Posted Dec 22, 2014 on Hotels.com
I absolutely love this hotel and area! My room was perfect except for the carpet tacks by the sink in room 806. It poked my foot but no biggie. I love the people and the place!
Comment from Hotel Management
Dec 22, 2014 by Malik, Hotel Management
Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are very delighted to hear that you "absolutely love our hotel." We apologize that a tack in our carpet poked you; we will have our staff look into that. We appreciate your feedback and we hope to see you again soon.
5 out of 5
Recommended
for Families
by A verified traveler

It's in a good area

Posted Dec 21, 2014 on Hotels.com
This is a nice hotel. It is right in the middle of downtown so everything is in walks my distance. I would definitely stay here again
Comment from Hotel Management
Dec 22, 2014 by Malik, Hotel Management
Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are pleased that you found "our hotel nice, in a nice area, and everything in walking distance." We would definitely love to have you stay with us again. We appreciate your comments and we look forward to your return.
4 out of 5
Recommended
for Couples
by Susanfrom Charleston

Atlanta concert

Posted Dec 20, 2014 on Hotels.com
View of rooftop parking lot. Nice breakfast. Friendly and professional staff.
Comment from Hotel Management
Dec 22, 2014 by Malik, Hotel Management
Susan, Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are glad to know you enjoyed our breakfast and staff, we apologize for the view. We appreciate your comments and we look forward to your return.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Dec 16, 2014 on Hotels.com
2 out of 5
Recommended
for Couples
by Ericfrom Hurlburt Field, FL

Much less than the standard!

Posted Dec 15, 2014 on Hotels.com
My wife and I booked this reservation based on previous experience with Holiday Inn Express believing we would receive another stay of high standards however, this was not the case. The photos provided on your website were not a true depiction of the condition of this hotel. This pictures depicted a clean and crisp image but that was not accurate. Additionally, the room was "EXTREMELY" small and tight. The bathroom was small and tight to the point that in order ti use the toilet, we had to sit sideways in order to close the door. UNACCEPTABLE! Hotels.com may want to have someone physically inspect this hotel for accuracy and fair booing to future customers/clients, etc.
Comment from Hotel Management
Dec 22, 2014 by Malik, Hotel Management
Eric, Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We apologize that our property did not meet your standards. We appreciate your comments and concerns as it will help us improve where our guest feel we need improvement.
5 out of 5
Recommended
for Business Travelers
by Aibinfrom China

Best

Posted Dec 13, 2014 on Hotels.com
very good!
Comment from Hotel Management
Dec 18, 2014 by Malik, Hotel Management
Aibin, Thank you for your recent stay at The Holiday Inn Express & Suites Atlanta Downtown. We are pleased to hear that your stay with us was "very good!" We appreciate your feedback and we look forward to your return visit in the future.
5 out of 5
Recommended
for Couples
by Keith

This traveler left a rating score only Posted Dec 9, 2014 on Hotels.com