Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
4.8 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2014
Excellent upgraded rooms, friendly staff, nice breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Navarre, Florida

Wonderful stay!

Posted Aug 17, 2014
Pros: We loved everything about this hotel! We would highly recommend it to travelers!
Cons: The only thing I could comment on is that it needed a ice-machine on the 6th floor, but I believe it will have one after the comlpetion of the remodel
Location: Great location, near mall and plenty of dining!
We were greeted by a wonderful staff member named Kim. She was polite and very welcoming. Our rooms were beautiful and very clean. Our kids loved the decor and furniture choices of the room, It had a fridge, 46 inch TV and pillow top mattresses. It also had an amazing number of outlets for all the electronics. In the morning we went to eat breakfast and were greeted by Vernell. She was the kindest and sweetest lady. Not only did she keep everything filled and warm at the breakfast bar , she went out of her way and showed us the downstairs area of the hotel, which included a meditation room,gym, event rooms and the pool area. The young lady at check out was very polite and sweet! This was one of the nicest and friendliest hotels we have stayed at ever! Our family would highly recommend this wonderful hotel and as far as I am concerned the rating is way off!
Comment from Hotel Management
Aug 22, 2014 by David, Hotel Management
YaaayyyY! We love Kim! I am so glad that she was able to provide you with such great service. Thank you for taking the time to let us know about your amazing stay!
Comment from Hotel Management
Aug 22, 2014 by David, Hotel Management
Isn't Kim awesome! She is amazing and our guests absolutely love her! We are glad that you enjoyed your property and will be back, we are continually thinking of ways to improve our guest experience and a well trained staff is one of them. Thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice for the price

Posted Aug 8, 2014
This hotel has only been open for a few months..very nice and clean
Comment from Hotel Management
Aug 22, 2014 by David, Hotel Management
Thank you for your email! We love hearing from your guests. We are glad you had a great stay and look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cookeville, TN

Great Hotel with plenty nearby.

Posted Jul 28, 2014
Pros: Very Modern.
Cons: Would have been nice if ice machines and vending machines on each floor. There was a space that they probably were going to be added.
Location: Lots of eating, close to a big mall.
Was wary of the bad reviews about construction, but decided to gamble. It paid off. Lots of eating close by, room was very modern and cozy. Me, my wife and kids enjoyed it immensely. There was a new girl at the counter than didn't understand how Expedia worked yet so she accidentally ran my card again. She was very apologetic, and that was the only issue we had. Next time in Atlanta, we will definitely stay here again.
Comment from Hotel Management
Aug 22, 2014 by David, Hotel Management
Thank you for staying with us! Yes, our guest service team is new and many have never worked in the hotel industry before. They are doing an amazing job at learning and service our guests in spite of the learning curve. I am so glad that other than your small challenge that you had an amazing stay! We look forward to having you as our guest if you are ever in the area again.