Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Methow Valley, WA

OK Hotel, close to airport, but no breakfast. You

Posted Nov 3, 2014
Pros: Good music playing in the lobby.
Cons: . Heat the swimming pool and add a hot tub. Add some breakfast & free coffee.
Just OK, we had a ground floor room so were troubled by insect visitors. You have to pay extra for everything. Parking, coffee, breakfast on & on & on...
Comment from Hotel Management
Nov 6, 2014 by Dale, Hotel Management
I want to thank you for providing feedback about your recent stay. It is an invaluable tool to make our operation even better.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Jerryfrom Atlanta

Close to airport

Posted Sep 13, 2014 on Hotels.com
Convenient, clean, courteous staff
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
We are thrilled you enjoyed your time with us. Thank you!
4 out of 5
Recommended
by Mariafrom Georgia Traveler

Convenient to airport

Posted Sep 12, 2014 on Hotels.com
I was attending a seminar in this hotel. It is really convenient to the airport. The lobby & meeting areas were clean and modern but the food in the restaurant was lack luster. The rooms were large but the carpet could use some cleaning (my shoes stuck to it in places around the room.) The beds were full size rather than queen so it makes for a tight fit for 2. Overall, it was fine but a bit pricey for the surrounding area.
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
Thank you for your comments. Feedback such as yours is vital to the improvement of our product and services. We are pleased you enjoyed your meeting and hope to see you in the future.
2 out of 5
Recommended
for Families
by Cathy Steelefrom California

High Security Hotel?

Posted Sep 9, 2014 on Hotels.com
We arrived at the hotel late in the evening, which may have influenced the setting. However, it was unnerving to arrive and find three security guards standing outside the property, a locked double door which could only be opened after you picked up the courtesy phone and a gated parking lot which you could not move in or out of without a room key. This proved difficult for check in. We were only told after check in that we had to pay to park there - $12 for the night. Seemed steep. We arrived on a Saturday night, which apparently caused the parking lot to be full. Front Desk Staff was indifferent to our arrival. We waited for a back counter conversation to end before we could be acknowledged. Our room was spacious, although the bathroom was not particularly clean and the tissue paper holder was falling off the wall. Overall, this property presented itself as being in a sketchy neighborhood rather than being safety conscious. For these reasons I would not go back to this hotel.
Comment from Hotel Management
Sep 25, 2014 by Dale, Hotel Management
We are sorry to hear about your comments during your stay. That weekend was a high volume time period that required an increased security presence. We take pride in our efforts to offer a superior product and allow the guest to have peace of mind during these high traffic times. I have forwarded your feedback to the appropriate manager to review the staff challenges you mentioned and assure you that service is paramount to our hotel. Thank you for the feedback.
4 out of 5
Recommended
for Personal Event
by Sierrafrom Knoxville

Did the Job!

Posted Sep 5, 2014 on Hotels.com
Like there was a bar and restaurant in hotel.
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
Thank you for your comments!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 4, 2014 on Hotels.com
Food was good.
Comment from Hotel Management
Sep 25, 2014 by Dale, Hotel Management
Thank you
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 3, 2014 on Hotels.com
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
Thank you
4 out of 5
Recommended
for Business Travelers
by 이상훈from 서울

편안한 숙박시설

Posted Aug 6, 2014 on Hotels.com
우수한 시설 및 멋진 분위기
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
Thank you!
4 out of 5
Recommended
by A verified traveler

Posted Jul 27, 2014 on Hotels.com
Comment from Hotel Management
Sep 24, 2014 by Dale, Hotel Management
Thank you
3 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Posted Jul 18, 2014
Non smoking room but last few days of my stay smoke from other rooms could be smelled in my room. Airport shuttle service was great.