Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 18, 2014
Non smoking room but last few days of my stay smoke from other rooms could be smelled in my room. Airport shuttle service was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice hotel close to the airport.

Posted Jul 11, 2014
Pros: The rooms were quiet, clean and updated. Free wifi in the rooms and computers to use in the lobby. Good shuttle service.
Cons: The buffet in the morning was running slow so there wasn't much to eat. We ended up eating cereal because we needed to leave and couldn't wait.
Location: Close to the airport, local restaurants and bars. The Marta train can be caught at the airport to go into town, which we did.
Shuttles to the airport were frequent and easy to find. Free meals for small children is a bonus. The rooms were clean and up to date. Comfortable beds and quality bedding. Free Wi-fi in the rooms a definite plus as I stayed in another hotel in the same area that charged for service in the room. This hotel also had six computers in the lobby for the patrons to use which is a nice extra. The rooms were quiet and fairly well sound proofed, which is important near an airport. I would definitely recommend this hotel to anyone. I was very pleased with the price and the overall experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from myrtle beach sc

Posted May 4, 2014
Staff was excellent. Rooms were clean. Nicest holiday inn that I've been to.
Comment from Hotel Management
May 6, 2014 by Nabil, Hotel Management
Thank you so much for the wonderful review and for recognizing our team! I will be sure to share them with our entire team. We are fortunate to have an outstanding team here in our Holiday Inn Brand Hotel that truly cares about the guests and takes tremendous pride in our hotel and the jobs they do. Feedback such as yours means a great deal to us. We are thrilled that our team have delivered the Holiday Inn promise and created a hotel that guests love. Thank you again for sharing your wonderful feedback. Thank you for being our guest and we look forward to serving you again soon! Sincerely Nabil
5 out of 5
Recommended
for Everyone
by A verified traveler

NICE spot.......

Posted Apr 30, 2014
Pros: Everything
Location: Within walking distance: McDonald's, KFC, Waffle House, Ruby Tuesdays, Malone's Sports Bar, Spondivits (sports bar) and a small center with food shops
Checked into this hotel around 8pm on a Friday night. I've seen this hotel BEFORE the renovation, and before it was a Holiday Inn. They did a WONDERFUL job on this spot. It has a very contemporary decor, complete with a living room-like space as its computer area, and they feature Apple computers! I was very impressed with the cleanliness of my room, the hotel staff, and the restaurants nearby--all within walking distance. I'll definitely be returning to this spot!
Comment from Hotel Management
May 6, 2014 by Nabil, Hotel Management
Thank you for the great review, we certainly appreciate the fact you post your review. We are thrilled that our wonderful colleagues have delivered the Holiday Inn Brand Promise, and created a hotel that guests love. Thank you for noticing the efforts. I’m pleased that you enjoyed your stay in our wonderful Holiday Inn Brand Hotel with all the great new amenities and superb service. I’m most pleased that our staff consistently exceeded your expectation. Thank you for taking the time to give us your feedback. We look forward to welcoming you and your family back to Atlanta again soon. When your travels bring you back, we look forward to welcoming you to your home away from home. Sincerely Nabil
5 out of 5
Recommended
for Everyone
by A verified traveler from Dothan, Al.

Very nice hotel close to Turner Field

Posted Apr 20, 2014
We stayed for a night for the Braves game. Hotel was close to field, great price, very friendly staff. Room was beyond what we expected. Very Clean, well decorated modern. We would stay there again! Overall great experience!
Comment from Hotel Management
May 6, 2014 by Nabil, Hotel Management
Thank you for your great review of our Holiday Inn Brand Hotel. We are thrilled that our team, our wonderful new product has created a great experience for you. We can’t thank you enough for your feedback and for affirming that our team have delivered the Holiday Inn promise and created a hotel that guests love. We greatly appreciate it!. Thank you for your wonderful feedback about the holiday inn Hotel and the wonderful product the new holiday inn hotel has to offer. My colleagues and I are thrilled that you and your family found our team, food and guest service outstanding. I am very glad you were welcomed so warmly and with southern hospitality from the beginning of your stay and the exceptional service continued right until the end! Your remarks will be shared with my colleagues; to continue ensuring our guest’s satisfaction and loyalty to the Holiday Inn brand Hotel. Thank you for recognizing the new Holiday Inn direction have great week. Nabil
5 out of 5
Recommended
for Everyone
by Judith from Surrey UK

Overnight stay - a good experience

Posted Apr 16, 2014
Pros: Comfortable bed, quiet and good bathroom
Cons: Better than we had expected
Location: A few minutes drive from car rental collection at the airport
Just one night stay to get over jet lag and before starting a driving tour. Good choice of hotel- room was huge, clean, quiet and comfortable. Good exercise room to start the day. If you need a hotel close to Atlanta airport look no further
Comment from Hotel Management
Apr 19, 2014 by Nabil, Hotel Management
Thank you for taking the time to share your review of our hotel after your recent stay with us. I am glad that you had a wonderful stay with us and you were able to enjoy some of the team recommendations. Thank you for your wonderful comments about our Holiday Inn Brand Hotel, service and team. We are thrilled that our colleagues have delivered the holiday inn promise and created a hotel that guests love. I will share your feedback with our team and recognize the staff for their great efforts. We are fortunate to have a great team here that truly cares about our guests and our Hotel. Comments such as yours mean a great deal to us. Thank you for being our guest and we look forward to serving you again soon! Nabil
3 out of 5
by A verified traveler

Beds hard as a rock!

Posted Mar 21, 2014
Pros: Updated except for beds!
Cons: Beds!
The hotel wasn't bad in overall cleanliness and is well maintained. However, if you suffer with neck problems like I do and need a comfortable bed don't book this hotel. The bed was so hard I woke up with lines on my skin from my pj top. It had actually pressed into my arm because there was not softness. It was the most uncomfortable hotel bed I have slept in for many years. Also, Expedia automatically added breakfast for the two of us to the hotel bill and the staff wasn't about to mention it so double check your bill when you receive it and don't forget to ask for your coupons. Not that it was very good but if you pay for it you deserve to get it.
Comment from Hotel Management
Apr 19, 2014 by Nabil, Hotel Management
Thank you for these wonderful comments and for taking the time to share this valuable feedback with the Expedia readership. I hope you will continue to allow my colleagues and I at the Holiday Inn brand hotels the opportunity to create an ineradicable Hotel stay for you in the future. We will win you over, have address the bed, it was new bed and our team used the wrong bed cover, sorry about that. Your great review of your recent visit with us is definitely our "treat". We are thrilled that our team have delivered the Holiday Inn promise and created a hotel that guests love. It means so much to all of us to know that we made a positive and great event for you. Your comments are very much appreciated by our team at Holiday Inn. I hope you will return soon and often and be sure to make time to enjoy our fabulous Hotel. We all in every department strive to ensure our guests feel right at home with us, and we are so glad you found our room to be comfortable and pleasant. Thank you gain looking forward to your next visit, have great week Sincerely Nabil
1 out of 5
by Teresa from Nashville,TN

Double Billed So WE will give you a Free Night.

Posted Mar 15, 2014
Cons: Care and attention to details and billing.
I travel over 76 days a year. I am a platinum member of IHG. The front desk clerk would NOT give me a late check out. So I bought an additional night. She was confused and double billed me. I talked with her manager over the phone. The manager tried to correct the error however it will take 2-3 days for it to leave my credit card. The manager wanted to give me a free night at this hotel. I want the hotel workers to do their job correctly in the first place. I do not want their free night. This hotel has gone down hill. I will not be back even for a free night.
4 out of 5
Recommended
for Business Travelers
by Stephanie from S. Carolina

Hotel was great but parking not!

Posted Feb 25, 2014 on Hotels.com
The overall hotel was really nice however a bit confusing to navigate throughout seeing as the elevators don't go to certain rooms. Parking sucks! I'm not sure why you should have to pay to park on the premises of the hotel. You would think that would be included in their room prices. But other than that not bad.
Comment from Hotel Management
Jun 21, 2014 by Nabil, Hotel Management
Thank you for taking the time to share this valuable feedback .Thank you very much for sharing your comments on our hotel with Expedia. We are grateful for you and your wonderful response. I would like to stress that we strive to ensure every guest of our hotel and our restaurant leaves with a positive, lasting impression. I hope you will allow my colleagues and I at the Holiday Inn the opportunity to create an indelible memory for you in the near future. We will cover the parking for your next visit. We really appreciate all the nice comments and will be sure to share this with my colleague. “Great effort springs naturally from great attitude” the team at this hotel has the most wonderful attitude and commitment to great service, thank you for noticing their efforts. Thank you again for taking the time to share this valuable feedback. We would love to welcome you back again soon, have great week. Sincerely, Nabil
4 out of 5
Recommended
for Business Travelers
by john from tennessee

Posted Feb 11, 2014 on Hotels.com
Good hotel. Clean rooms elevators are sketchy. Rooms are 5 star. But didn't like the fact I had to pay for parking. Overall great experience.
Comment from Hotel Management
Jul 12, 2014 by Nabil, Hotel Management
Thank you so much for your review and your comments about our Holiday Inn Brand Hotel, we grateful for your wonderful response Thank you for taking the time to share your feedback about our Holiday Inn Brand Hotel. I am glad we have delivered the Holiday inn promise. You know, the best feedback a team can hear is that our team performed exemplary and made an impact on our guests’ experience. The team at this hotel is strong assets to our hotel and it is the best attribute any company can have. Taking care of our guests is what the holiday Inn Brand promises all about, I am glad we have delivered. Thank you again for your visit and for your feedback. Have great week. Nabil