Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta,

Wonderful Stay A+

Posted Dec 24, 2014
Absolutely loved it. Great place with a more than helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Albany, GA

I loved the Hyatt

Posted Dec 24, 2014
The staff was very nice and helpful and the rooms are amazing! The location is safe.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in midtown atlanta

Posted Dec 20, 2014
Over all it was a great experience everyone was very friendly and helpful.
2 out of 5
by A verified traveler

BAD FOOD.

Posted Dec 9, 2014
Pros: about 1 or 2 blocks from subway.
Cons: Free internet
Location: Georgia Dome is near it. That's about it.
The hotel food was expensive and lacking flavor. Breakfast was $60 for 2 people. Way too expensive. Had to pay $20 for internet. That's totally ridiculous. I am used to staying at hotels that at least provide that for free.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
It was great. All The hotel staff was awesome. So far this Hotel is number 1 in my book so far
2 out of 5
by A verified traveler

Great location and style but disappointed

Posted Dec 1, 2014
Nice location in mid-town and great hotel design, however, there were 3 issues. 1. the bathroom was not cleaned at check-in. The toilet room was stained and very dirty. Absolutely gross. It was Thanksgiving evening, therefore, maid service wasn't available. Consequently, they moved us to another room. 2. The new room had an issue in the bathroom as well. After closing the glass bathroom door I wasn't able to open. It took every muscle I had to force it open. They did send a tech and fixed it promptly so it did get resolved. 3. On the day of our stay the room wasn't cleaned, nothing - they did comp our breakfast at checkout so I have to give the hotel staff credit where credit is due. Overall - for a 4 star Hyatt Hotel, over a holiday we expect much better.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom r

Nice hotel in a good location.

Posted Nov 27, 2014
Great staff. It's almost perfect. Only a few nits. Rooms have lots of low wattage lights which save power but are terrible for reading. Gym has nice machines but no towels, not even paper towels to wipe the machines down. The key activated elevators are annoying. The staff almost overcomes everything but to be perfect they need to address these few things.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Cons: Noise isolation
Quite good broadly speaking. That's all I have to say.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Locust Grove, Ga

Saturday night in Midtown

Posted Nov 22, 2014
Pros: Location was easy in and out and centrally located.
Cons: Room service should stay open beyond 10
Location: Aquarium nearby and so is the Fox and Atlantic Station.
Got a room for Saturday night after recent concert at the Fox. Complimentary upgrade at check in was nice. Room was bright and airy and clean with a great city view.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami Beach

Great Location, modern rooms

Posted Nov 16, 2014
Pros: Staff awesome. Modern rooms. Large bathroom
Cons: mentioned above
Location: location was great. many great places to eat.
The only thing negative I would say about my room is the blackout shades were to short on each end. The sun would shine through the end so really not a black out shades. Would give a 5 in all areas but they really screwed up on the shades to the windows.