Ratings based on 795 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jun 21, 2015
hotel was close to everything that we wanted to go to
for Everyoneby A verified traveler from Houston
Good place to stayPosted Jun 16, 2015
Check-in and out was easy. Staff was friendly and helpful. The shuttle was great and the drivers were always punctual and friendly. We would stay again!
for Everyoneby A verified traveler from florida
Concert stayPosted Jun 15, 2015
Great hotel EXCEPT the shuttle driver left with a group of people and did not return for 1.5 hours
for Everyoneby A verified traveler from Virginia
GREAT!Posted Jun 8, 2015
Pros: Location and cleanliness!
Cons: Cost of parking
My stay at the Hyatt was GREAT!! EVERYTHING was PERFECT! One of my best trips to Atlanta.
for Everyoneby A verified traveler from Colorado
Convenient LocationPosted Jun 2, 2015
Pros: Location, cleanliness, friendly staff and free wifi
Cons: offer a choice in pillows and free parking
Very clean hotel, friendly staff and relatively quiet. Could hear the ambulances occasionally outside but never heard anyone in the hallways or around us. The only real negative is the pillows. It would be really nice if they provided a variety of pillows like some other chains do. I know some people like feather pillows but I most definitely do not. They go flat the minute you lay on them. My daughter and I both had neck aches and headaches our whole stay because of the pillows. Having a choice would be awesome.
by A verified traveler
Older hotel with no parkingPosted Jun 1, 2015
My wife and I stayed here May 29th-31st. Check in was OK but parking was very limited and you had to pay $22 a day just to park at their lot. They have a small gated lot close to the doors then maybe 15-20 parking spots outside the gate and another (very small) parking garage under the hotel that's is horrible to get in and out of and our small suv (kia) had issues fitting in between the concrete columns. They also offer a first come first serve shuttle that only goes up 3 miles from the hotel.
for Everyoneby A verified traveler from Berlin
Top HotelPosted May 11, 2015
Pros: Ausstattung und Größe des Zimmers, sehr freundliches Personal, beste Lage!
Location: Zentrale Lage, guter Ausgangspunkt für Unternehmungen, zahlreiche Restaurants in Laufnähe.
Super Hotel in bester Lage. Personal ausgezeichnet, sehr guter Service, Zimmer top! Empfehlenswert!!!
for Everyoneby A verified traveler from Pinewood, SC
Nice hotel close to downtown.Posted May 10, 2015
Hotel was nice. The staffing was great and courteous. Room very clean and comfy. Location is excellent, close to downtown area. The parking was too small. Not much space to maneuver. The parking fee charged per day should have been included with the room rate.
for Everyoneby A verified traveler
Posted May 5, 2015
Great location, close to the subway train station.
for Business Travelersby A verified traveler from Richmond, VA
Excellent Hotel with Great ammenities!!Posted May 4, 2015
Pros: Room size, Cleanliness, Free Hot Breakfast, Free shuttle, Free Wifi, Centrally located downtown, secure parking facilities, friendly and helpful staff
Cons: Parking in underground parking lot can be tricky with the posts in between the spots. List only available channels on TV
Location: there is an amazing restaurant right next door and most downtown attractions are walking distance.
The hotel is amazing! staff is friendly and helpful. Rooms are large and comfortable and CLEAN. The wifi, and Hot breakfast hotel are great to have when most hotels downtown charge for that. What made me select This hotel is the FREE shuttle that takes you wherever you need to go within 3 miles which is awesome, as even if you have a car or rental, you have to pay for parking everywhere you go in downtown Atlanta. Great experience and as a travel agent I will recommend this hotel to my clients that will visit the downtown atlanta area