Ratings based on 712 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Close to Georgia Aquarium and World of Coca Cola!

Posted Dec 24, 2014
Pros: Distance from Georgia Aqarium and world of Coca Cola
Cons: Tried to contact the hotel to inform them that we would be arriving muv Ch later than expected. Difficult to get one's message across.
Location: Georgia Aquarium, Coca Cola World, CNN building and Civil Rights Building within walking distance
Very pleasant stay at this hotel. able to walk to the attractions that we wished to view. Room was large and roomy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee

Posted Dec 22, 2014
Good downtime location. Has a shuttle for anything within 3miles. Friendly staff. One clerk (Joy? ) even went as far to give some of her personal theraflu when i mentioned that one of my daughters was sick. The only downside was there was construction/renovation taking place in the upper floors, and by 8:00 am it was noisy for us late sleepers. But that well be over soon im sure.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to downtown

Posted Dec 16, 2014
Cons: bathroom, need some renovations
construction on higher floors so we were put on 2nd floor... view of brick wall of bldg. next door. Bathroom needed some work, less than appealing. Good beds, nice layout, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Very impressed with the size of the rooms but was a bit disappointed with the size of the bathrooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miramar Beach, FL

Great downtown location for Atlanta

Posted Dec 2, 2014
Pros: everything
Cons: nothing
Location: shopping places to eat, CNN, Coke Museum, Aquarium
The security parking was great. There is a free shuttle to take and pick you up within a 3 mile radius. Walking distance to shopping and places to eat. The room was awesome. The breakfast was very nice with lots of hot and cold food choices. They recommended Metro Café for dinner and it was really good. I would stay here again. The staff there is very nice.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Maryland

Dated hotel, but excellent staff, amenities

Posted Nov 19, 2014
Location: Close to the Olympic Park/World of Coca-Cola/Aquarium and MARTA stop
The hotel is in a good location, and provides a free shuttle to anywhere within a 3 mile radius. The staff could not be more helpful. The hotel is a little dated, but being renovated. The breakfast buffet had a good variety of food
3 out of 5
Recommended
for Everyone
by A verified travelerfrom TN

Not a Full Service Hyatt

Posted Nov 16, 2014
Not a full service Hyatt with restaurants, and other but a nice place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant hotel, convenient location.

Posted Nov 11, 2014
Pros: Hotel staff was very friendly and accommodating. I enjoyed the variety of breakfast and the fact the entrees changed daily.
Location: Beautiful architectural details in many buildings in downtown Atlanta, including two gorgeous churches nearby.
The hotel is nice and very close to many attractions. The room was a little smaller than I expected from the photos, but it was clean. The elevator broke to the basement parking level, but they were quick to fix it. My main concern was with the location: there were a lot of homeless people in the area that made early morning walks to my conference more than a little disconcerting. I did meet a very nice homeless couple who gave me a history of the surrounding architecture one evening, but I must admit that I actively sought the busiest route until I found one I felt comfortable walking alone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Florida

4 days in Downtown Atlanta

Posted Nov 4, 2014
Pros: Clean rooms, free breakfast and safe parking.
The service is great, the front desk staff are friendly,I love the free hot breakfast. The parking is not free but the fact that it is gated and very safe at night, the basement parking lot is bright with adequate lighting. It's worth the $22/day parking fee.They offer a shuttles ride within 3 miles radius is good to have especially those days that you don't want to drive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, room was spacious

Posted Nov 3, 2014
Pros: Close to fox theater, we took the shuttle to the theater but actually walked back after the show.
Everything good, room clean, roomy couch area with tv. shuttle taxed at peak times...but staff at the front desk very friendly. Nice breakfast area, with staff constantly cleaning and maintaining.....