Ratings based on 1,004 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a thriving area

Posted Mar 16, 2015
Nice hotel, bed sleeps wonderful. Great location, not to far from downtown ATL and more. I will be visiting and stay at the Hyatt again, really soon
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Excellent Staff

Posted Mar 14, 2015
The room was clean, but not really geared for a family due to the size being rather small. I would definitely stay again, but it would probably just be my wife and I.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Michigan

Great hotel for business or family lodging.

Posted Mar 13, 2015
Pros: Mostly the customer service.
All the employee's were excellent. They all went out of their way to make sure I was satisfied with their service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Good hotel needs a little more work

Posted Mar 1, 2015
Pros: People were very nice, room clean, food good enough.
Cons: - one outlet dead by desk on AV panel; - thermostat defect HVAC unit - kept changing from 67F room temp to 47F etc, 20F too low, heated too much!
Location: good access to I-75; I-285 and Cumberland Galleria/Smyrna area.
I had a good stay and all was well except for a couple maintenance items. People were very nice, room clean, food good enough.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Atlanta

Posted Feb 23, 2015
Hotel Staff were very friendly, the room was excellent , bed sleeps wonderful, the hotel is also in a great location !
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 22, 2015
It's a good hotel in a nice location. There's plenty of restaurants and stores nearby, within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
Pros: clean. Nice big tv. Not many channels though
it was a pleasant stay. The. bathroom sink drained very slow so it would fill up while brushing your teeth (not too pleasant). They tried to fix it... but couldn't
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay near the Cobb Galleria

Posted Feb 10, 2015
Pros: Comfort of the room, shuttle service, great staff
Cons: Check the fridge! There was some leftovers there from the stay before.
Location: Cobb Galleria and a nice mall.
One of the most friendly greetings from a hotel staff I have ever been a part of in my traveling experience. The shuttle service around the area was awesome and beneficial with great drivers who had very friendly personalities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cobb galleria atlanta ga

In town for seminar

Posted Feb 9, 2015
Hotel was great and at a great price point! Breakfast was good and it was wonderful being able to utilize the complimentary shuttle service! Will stay there again!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

1st Time Business Stay

Posted Feb 9, 2015
Pros: The meeting areas in the lobby, and quietness of the room.
Location: There are great places to eat nearby. I especially enjoyed the Italian restaurant that was within walking distance.
I stayed 3 nights and worked from both my room and the lobby area. The Lobby area sets a perfect tone for meetings as well as private work. The room was comfortable and quiet.