Ratings based on 1,078 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from AL

Great Hotel to Stay with Kids

Posted Jun 30, 2015
Pros: Super Confortable!
Cons: Coffee...Taste cheapy. Slide door for shower...stylish looking, but super loud!! TV: can't see title of the show on now.
Location: Safe & clean location. so many choice of restaurants. There is shopping mall and lot of shopping area.
It was second time to stay here for us. Nice Smooth check in. Clean & quiet room. Confortable king bed. Kids love to sleep on big sofa bed. Easy to access to shopping area & restaurants. Yummy breakfast. We had great stay AGAIN!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice!!!

Posted Jun 23, 2015
Staff very helpful and friendly, don't remember his name but was very nice person at check-in (Saturday afternoon) hotel perfect for anybody. Family (2 adults and 4 kids) enjoyed staying there both times going and coming back from the trip to Florida.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

Very friendly, helpful staff

Posted Jun 22, 2015
Location: Cumberland Mall, great restaurants, with all kinds of different varieties of food in the immediate area.
My only regret staying in "Hot"lanta was not taking time to try the pool. The breakfast was always a plus, with sandwiches, fresh fruit, and coffee. I loved the quiet location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful experience

Posted Jun 19, 2015
Our stay was great. The hotel is very neat and clean. Our room was beautiful. Linens were clean and smelled fresh, beds are comfy. I would definitely stay here again if in the area!
3 out of 5
by A verified traveler

Nice location. Next to good restaurant.

Posted Jun 18, 2015
Staff not friendly. Shower pressure not good. No staff came or cared. Never been treated like that at the Hyatt before.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel, staff were all friendly.

Posted Jun 15, 2015
Pros: Everything
Location: Close to everything.
Very pleased with this hotel. The staff were all friendly and helpful. Our room was clean, the whole facilities were very nice and clean. The hotel is close to the areas of interest. Pool area was very well kept.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service!

Posted Jun 14, 2015
Great place to stay. Staff was very friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

The hotel was close to the conference center.

Posted Jun 13, 2015
Pros: The breakfast was a full hot meal. Parking was close. The elevators were fast. The wait was very short. There were plenty of tables for breakfast .
Cons: I don't know of anything I would change except there Is no view. You are looking at the back of a strip mall.
Location: The hotel is within walking distance of Cumberland Mall, the Galleria, TJ Maxx and several resturants . They also have a shuttle.
This was indeed the best hotel we have ever stayed in. The staff was so helpful and friendly. Keisha greeted me each morning by name!! The rooms were quiet and very comfortable. It was close to resturants and shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Our Stay at the Hyatt Place

Posted Jun 13, 2015
Pros: The roomy was comfortable, the sheets on beds were clean The seating area was nice. The shower was nice. Shuttle was convenient
Cons: Need microwave. The bathroom was very tight. The breakfast could have been better. Some of the food was cold and was not replenished for guests.
Location: Good location. Close to Cobb Galleria and Cumberland mall
The room was comfortable and clean. I don't know if pets were allowed but we did hear dog barking down the hall. And we could smell smoke on the floor we stayed but thought it was non smoking.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Great Hotel!

Posted Jun 8, 2015
Room was huge and very comfortable. Close to a lot of restaurants, not far from downtown Atlanta. Quiet room, we were right by the elevator and never heard a sound.