Room, 2 Double Beds, Accessible | Premium bedding, down comforters, in-room safe, desk
Check availability

Reviews of Hyatt Place Atlanta/Duluth/Johns Creek

3 out of 5
Hyatt Place Atlanta/Duluth/Johns Creek
11505 Medlock Bridge Rd, Johns Creek, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice at checkin and the property was clean and convenient.
Stayed 1 night in Apr 2024
Response from Bobbie Manns on Apr 8, 2024
Thank you so much for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Prince William

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 3 nights in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Ervin L.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, location and friendly atmosphere.
Stayed 1 night in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

6/10 Okay

Leonunte

Traveled with family
Liked: Cleanliness, staff & service
Property need to be updated
Stayed 2 nights in Apr 2024
Response from Caroline McKinzie on Apr 7, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, comfortable bed. The staff was very friendly and went out of their way to make our stay a pleasant experience.
Stayed 3 nights in Mar 2024
Response from Caroline McKinzie on Apr 2, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

ARICA

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a very nice place to stay . Clean . The staff is friendly. Breakfast is excellent. Close proximity to shopping.
Stayed 3 nights in Mar 2024
Response from Caroline McKinzie on Apr 2, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you soon!

10/10 Excellent

Marlene, Aurora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Mar 2024
Response from Bobbie Manns on Mar 27, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

joel, melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable. No problems experienced, hotel is older but in good condition.
Stayed 3 nights in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We hope to see you again soon! I am so happy to hear that you had a great stay!

8/10 Good

Elisabeth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property in great area. However, lots of worn and chipped paint in the bathroom and staff would not bring more pillows or blankets to the room and had us walk down to main lobby to retrieve them. I've never experienced that anywhere.
Stayed 1 night in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

8/10 Good

Jay

Liked: Cleanliness
Stayed 10 nights in Mar 2024
Response from Bobbie Manns on Mar 18, 2024
Thank you for staying with us. We appreciate your business!

10/10 Excellent

Tyler

Stayed 2 nights in Mar 2024
Response from Bobbie Manns on Apr 4, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay with us. We hope to see you again soon!

2/10 Terrible

shafique

Traveled with family
Rooms, door, bathroom, locks not in good condition Bad experience
Stayed 4 nights in Mar 2024
Response from Caroline McKinzie on Mar 11, 2024
Thank you for staying with us. I apologize that we did not meet your expectations. I hope that you give us another chance in the future. We utilize feedback such as yours to improve our guest experience.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff. Allowed us to check in earlier.
Stayed 1 night in Feb 2024
Response from Caroline McKinzie on Feb 28, 2024
Thank you for staying with us! We appreciate your business, and we hope to see you again soon!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 21, 2024
Thank you so much for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Mahvash

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 20, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Samantha

Stayed 1 night in Feb 2024
Response from Bobbie Manns on Mar 21, 2024
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

10/10 Excellent

Sopha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 19, 2024
Thank you for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

FREDMANN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and breakfast was good
Stayed 3 nights in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you for sharing with us and we are so happy to hear that you had a great stay. We hope to see you again soon!

10/10 Excellent

Karmani

Business traveler
Good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a room with suite, it was roomy and comfortable. Would recommend.
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 13, 2024
Thank you so much for staying with us. I am so happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

eunji

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff.
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 9, 2024
Thank you so much for staying with us. We appreciate your business and he hope to see you again soon!

10/10 Excellent

Famel

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Bobbie Manns on Feb 6, 2024
Thank you for staying with us. I am so happy to hear that you had a great stay. We hope to see you again soon!

10/10 Excellent

Famel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Bobbie Manns on Feb 6, 2024
Thank you for staying with us. We appreciate your business and we hope to see you soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Caroline McKinzie on Feb 5, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you again soon.

8/10 Good

Anwar J

Stayed 3 nights in Jan 2024
Response from Bobbie Manns on Mar 21, 2024
Thank you for staying with us. We appreciate your business! We hope to see you again soon!

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff
Stayed 1 night in Jan 2024
Response from Caroline McKinzie on Jan 28, 2024
Thank you for staying with us. We appreciate your business, and we hope to see you again soon.

4/10 Poor

philip, highland park

Disliked: Cleanliness, staff & service, property conditions & facilities
This is crazy hotel, have been lived for 5days, I travelled internationally to Atlanta for business meetings, this hotel wrote me a letter to charge me US$75 pet cleaning fee which I do not have any pet. When I go to front desk to explain that I don’t have any pet in my room and travel internationally. The front desk staff is so ridiculous and refuse to listen my explanation. The staff just add $75 pet cleaning fee to my bill and ask me to explain issue with his manager who will be office next day 11am, it is unbelievable to add some fee without check the truth.
Stayed 5 nights in Jan 2024
Response from Bobbie Manns on Jan 22, 2024
Thank you for sharing your concerns. I do apologize about the confusion to the pet fee. I have refunded the pet fee back to you. I hope you come and see us again.

6/10 Okay

Catherine

Stayed 1 night in Jan 2024
Response from Bobbie Manns on Feb 12, 2024
Thank you for staying with us. I hope we get the chance to serve you again in the near future.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Caroline McKinzie on Jan 15, 2024
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 Excellent

Tequela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Caroline McKinzie on Jan 15, 2024
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

8/10 Good

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast choice.
Stayed 3 nights in Dec 2023
Response from Caroline McKinzie on Jan 3, 2024
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

8/10 Good

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice,clean and we were greeted with kindness. I didn't like the feather pillows on bed and we got a 2 double bed which one was extremly close to wall and air unit which made it difficult to get around
Stayed 1 night in Dec 2023
Response from Caroline McKinzie on Jan 3, 2024
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place. I would totally recommend it. I would stay here again.
Stayed 1 night in Dec 2023
Response from Caroline McKinzie on Dec 24, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 Excellent

Haoyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Caroline McKinzie on Dec 24, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 Excellent

eunji

Business traveler
Liked: Staff & service
Disliked: Amenities
The staff was friendly, but the amenities were lacking; not even a bottle of water was offered.
Stayed 1 night in Dec 2023
Response from Caroline McKinzie on Dec 13, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Caroline McKinzie on Dec 13, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon!

8/10 Good

Shin Hea

Stayed 1 night in Dec 2023
Response from Caroline McKinzie on Dec 13, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon!

10/10 Excellent

Syed, Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 2 nights in Nov 2023
Response from Caroline McKinzie on Dec 13, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon!

10/10 Excellent

Arans

Stayed 2 nights in Nov 2023
Response from Caroline McKinzie on Dec 24, 2023
Thank you for staying with us. We appreciate your business, and hope to see you again soon.

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top of the line .
Stayed 2 nights in Nov 2023
Response from Caroline McKinzie on Nov 25, 2023
Thank you for staying with us. We appreciate your business, and we hope to see you again soon!

4/10 Poor

Ivanna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
pond with walking pass near hotel
Stayed 3 nights in Nov 2023
Response from Caroline McKinzie on Nov 24, 2023
Thank you for staying with us. I am sorry that we did not meet your expectations. I hope you give us another chance in the near future.

10/10 Excellent

Scott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for the bill. Staff was a bit unfriendly (but following orders) with the conference room. I was not allowed to use it in-spite of the fact that I was one person, the room was not booked, and the computer area desk was full.
Stayed 2 nights in Nov 2023
Response from Bobbie Manns on Nov 20, 2023
Thank you for staying with us. We appreciate your feedback and we hope to see you again soon!

6/10 Okay

Ramon

Stayed 1 night in Nov 2023
Response from Bobbie Manns on Nov 20, 2023
Thank you for staying with us. We hope to see you again soon!

10/10 Excellent

Alaina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman that checked us in was very courteous & friendly even at midnight!! He had a great upbeat personality & clearly takes pride in his job.
Stayed 2 nights in Nov 2023
Response from Caroline McKinzie on Nov 19, 2023
Thank you for staying with us. We appreciate your kind words, and we hope to see you again soon!

2/10 Terrible

Niandong

Stayed 1 night in Nov 2023
Response from Caroline McKinzie on Dec 13, 2023
Thank you for staying with us. I am sorry that we did not meet your expectations. I hope you give us another chance in the near future.

10/10 Excellent

D'Lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bobbie Manns on Nov 13, 2023
Thank you for staying with us. We appreciate your business and we hope to see you again soon!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Kept having to kill stink bugs!!
Stayed 1 night in Nov 2023
Response from Bobbie Manns on Nov 6, 2023
Thank you for staying with us. I apologize for the issue you encountered during your stay. This issue has been addressed.

8/10 Good

PARTHENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice area, tons of shopping nearby, and great rates.
Stayed 2 nights in Nov 2023
Response from Bobbie Manns on Nov 6, 2023
Thank you for staying with us. We appreciate your business and we hope to see you soon!