Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Mar 23, 2015
Enjoyed the hotel, food was good, and sitting at the bar for drinks. However, the bathrooms should be a little bigger.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom columbia

Hyatt Place

Posted Mar 22, 2015
Outstanding and love the staff. Everything was clean and everyone was willing to help.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina, LA, Boston.

Posted Mar 9, 2015
Staff was excellent. Efficient, friendly and fun. Helpful in several ways. Hotel accommodations were average to a little above average. What one would expect from this type hotel. However, the staff was way above average.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Pros: The breakfast was fabulous. I liked that I could order food and pick it up in the hotel cafe. I loved the layout of my room.
Cons: My bathroom was smelly.
Location: Lots of places to shop and eat.
Overall, a very nice stay! The breakfast was fabulous. I liked that I could order food and pick it up in the hotel cafe. I loved the layout of my room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ROBERTSDALE ALABAMA

nice

Posted Mar 7, 2015
Pros: convience, comfort
Cons: n/a better workout room
Location: plenty
good EXPERIENCE.........................................
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you for choosing Hyatt Place Johns Creek. I appreciate you staying with us Pastor Bill. We look forward to seeing you again. Thank you for you kind words.
5 out of 5
Recommended
for Everyone
by A verified traveler

enjoyed stay

Posted Feb 19, 2015
Pros: clean
Cons: working elevators
nice hotel. very clean and friendly staff. close to stores and eating places. only had one elevator working
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you for your feedback. At this current time both of our elevators are working. I appreciate your feedback, I look forward to meeting you the next time. Thank you,
3 out of 5
by A verified traveler

Noisy hotel on a main road

Posted Feb 16, 2015
The room was facing the road and we heard cars driving by all night. Also the heater was broken and my husband caught a cold because the room wasn't able to warm up.. Overall, it was a nice and clean room.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
I deeply am sorry for any inconvenience that you may have experienced. We have fixed all of our heating units, we hope to see you again. Thanks,
3 out of 5
by A verified traveler

Not Good

Posted Feb 9, 2015
Pros: Room size was good for family of 4.
Cons: Smell coming from bathroom and new paint needs to be addressed immediately
My family and I stayed here while our hardwood floors were being refinished but I was ready to go after the first night. There was a weird smell coming from the bathroom area, seemed like the pipes or plumbing. Also the room just felt dirty and old. Needs a paint job and updated. Will not be back.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you for your reply. We are working on a soft renovation. We hope you choose Hyatt Place Johns Creek as your home away from home again. Thank you,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fla.

Just Top Shelf.

Posted Feb 3, 2015
They have the greatest customer service. Everyday by ALL their associates.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Excellent Hotel.

Posted Jan 31, 2015
Hyatt Place Johns Creek is like home away from home. They take care in making sure you have everything you need to be comfortable. The staff is exceptional! Two team members in particular remembered me from my last stay and welcomed me with smiles and kind words. They are a hard working team and have never disappointed me.