Ratings based on 831 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Good to stay

Posted Jul 12, 2014
Pros: kind staffs, location
The staffs were excellent, super kind and very helpful. The location is very easy to get from main road and close to many restaurants and shops. The breakfast buffet is not a 5 star luxury full buffet but provides all essentials for breakfast. I enjoyed the stay here.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from San Francisco, CA

Posted Jul 3, 2014
Cons: The bar area was always busy causing them to run out of their small drink supplies. Improvements would be more supply and better top shelf selection.
The staff was very nice and remembered my name everyday.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Nice stay

Posted Jul 3, 2014
I enjoyed my stay at the Hyatt Place. The room was a little tired in terms of the carpet and furniture, but clean. The staff is outstanding; friendly and accommodating. Breakfast selection is nice and the lobby bar food is surprisingly good. The location is convenient with plenty of restaurants in walking distance.
4 out of 5
Recommended
for Families
by A verified traveler from Louisville,KY

There were nearby restaurants close to the hotel.

Posted Jun 30, 2014
We stayed overnight on our way back from Florida. The hotel staff was very friendly and our room was ready upon check-in. They made the stay very accommodating.
2 out of 5
by A verified traveler

???

Posted Jun 29, 2014
Cons: Food provided and hours of service.
Room couch was very worn and uncomfortable. Bed was worn and uncomfortable. Breakfast and snack items in dessert case was not tasty. We had an 8-day stay in the hotel with my son's baseball team. They are 15-16 yrs old and the food was more of a continental breakfast and not much being served causing most of our group going to get a real breakfast else where. I ordered a muffin from the dessert case because I missed breakfast by 10 minutes and it was not good at all. Too much flour in the batter. Hours for breakfast was from 630 to 930 and it would have been helpful to serve until 10am. On Sat and Sunday breakfast was not served until 7am which caused havoc for our team due to our play schedule. another point to mention is that there should be laundry facilities at the site due to the laundry mat being 11.5 miles away. I know other Hyatt Place sites have laundry rooms (Fort Myers).
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to where we needed to be.

Posted Jun 18, 2014
All of the staff we had contact with were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Nice stay

Posted Jun 9, 2014
It was nice from the moment we got there, the only advice I can give is to make sure that the complementary breakfast items that you are offering are out until the specified time. Otherwise employees are very nice!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jun 9, 2014
Pros: Nice rooms
Cons: The breakfast could be improved by providing fresher options.
Location: There are a lot of stores across the street. I also recommend exploring historic Roswell, a short drive away.
Great stay with a great experience. The breakfast was not exceptional, but not bad either.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2014
Perfect. Everything was right. Free shuttle - 5 mile radius - was a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler

I will come back

Posted May 19, 2014
It closes a good neighborhood and nice place. it was a good breakfast and nice staff.