Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Posted Aug 18, 2014
Went to a concert and booked a room here. It was a pleasant experience. Hotel staff were friendly. Room was comfortable. Overall, it was an enjoyable stay.
2 out of 5
by A verified traveler from Caribbean Island

Not what I expected for the line of hotel portray

Posted Aug 14, 2014
Pros: I loved the front desk attendants and my children enjoyed the pool. The surrounding area is nice and it's not too far from the Mall.
Cons: The breakfast setting. For the amount of space in the room the bathroom was too snug.
I booked my trip via Expedia who never failed me, however I ran into car problems and decided to contact the hotel in the afternoon to inform them I will not be in until early the next morning, the attendant told me if I don't check in I loose my privileges but still had to pay,but I prepaid for two nights . I explained that I will be in for the second night but he insisted if I don't check in I loose and would have to take it up with expedia, to me foolishness. I then called back after 9 pm and told the gentle who sounded like a different person that I am coming but may not arrive until early morning, and he responded positively, see you when you arrive. Upon check in the young man and women at the front desk was very polite and welcoming and really made the morning a blessing for the trip. The breakfast was not as expected, I don't like eating from food that is laid out in the open because flies can land on them, it should be in a covered container. I love yogurt but not when it's in a bowl where everyone can dip out of.
5 out of 5
Recommended
for Families
by A verified traveler from Harlan, IN

A great place to stay!

Posted Aug 12, 2014
Pros: Style, breakfast, comfortability.
Cons: Cable TV stations didn't include some common stations.
Location: We didn't do much nearby. We checked in late and left early because of our travel schedule.
The staff was friendly. The room was clean. Breakfast was also great. My only issue was that one of the elevators had a door that seemed to stick. Other than that, it was fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Practically Perfect!

Posted Aug 6, 2014
Pros: Everything!
Cons: Keep up the good work!
Location: We were in town for a concert. There are plenty of good places to eat.
I have stayed in several hotels in the Alpharetta, GA area, and this one was by far the best. Others were great, too, but this was flawless. The hotel room was the best for the value of any place I have stayed at including non-Alpharetta hotels in a long time. The facilities were emmaculate! The staff was very nice to us and other customers as well!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seneca, SC

Great Hotel Experience

Posted Jul 29, 2014
Pros: location, staff, breakfast
Location: Shopping, places to eat, 30 min to Atlanta
Hotel is in a great location. Lots of local shops in a safe area. Friendly staff, clean pool and a free breakfast. Great!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel. Excellent price.

Posted Jul 28, 2014
We stayed one night at this hotel and it was perfect. Rooms were very nice and large. Perfect for our family of four to lounge and unwind without being on/in the beds. The price was amazing and we only wish we could have stayed another night but they were already booked up...no surprise with the great rooms, price and staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Good to stay

Posted Jul 12, 2014
Pros: kind staffs, location
The staffs were excellent, super kind and very helpful. The location is very easy to get from main road and close to many restaurants and shops. The breakfast buffet is not a 5 star luxury full buffet but provides all essentials for breakfast. I enjoyed the stay here.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from San Francisco, CA

Posted Jul 3, 2014
Cons: The bar area was always busy causing them to run out of their small drink supplies. Improvements would be more supply and better top shelf selection.
The staff was very nice and remembered my name everyday.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Nice stay

Posted Jul 3, 2014
I enjoyed my stay at the Hyatt Place. The room was a little tired in terms of the carpet and furniture, but clean. The staff is outstanding; friendly and accommodating. Breakfast selection is nice and the lobby bar food is surprisingly good. The location is convenient with plenty of restaurants in walking distance.
4 out of 5
Recommended
for Families
by A verified traveler from Louisville,KY

There were nearby restaurants close to the hotel.

Posted Jun 30, 2014
We stayed overnight on our way back from Florida. The hotel staff was very friendly and our room was ready upon check-in. They made the stay very accommodating.