Ratings based on 1,301 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnson City, TN

Nice hotel in the heart of Atlanta!

Posted Jul 18, 2014
Pros: Clean rooms, comfy beds, and great staff!
Location: Georgia Dome, Marta, Shopping
We stayed at the Hyatt because we were going to see Beyonce at the Georgia Dome. We were greeted with excellent service the moment we walked in! I will definitely stay at the Hyatt again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Tifton, GA

On The Run Tour stay!

Posted Jul 17, 2014
Great hotel right in the middle of everything Downtown. Walking distance to the pretty much everything. But it's extremely busy.
Comment from Hotel Management
Jul 18, 2014 by Walter, Hotel Management
We're so glad you stayed with us after the On The Run Tour. We are a convenient location to the venue, plus many restaurants and bars for before and after the concert. Next time you are in Atlanta for a concert (or other fun!), we'd love to see you.
4 out of 5
by A verified traveler

Brian was so nice even with tech difficulties

Posted Jul 17, 2014
The staff is so nice! The hotel is upscale to it's finest...valet is a little expensive but no complaints really.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great hotel close to all downtown ATL sites

Posted Jul 16, 2014
The hotel staff here are wonderful. The hotel is clean and in a great location, the lobby is beautiful and for the price it feels like you're in a luxury hotel. The room itself was small but the design layout maximized the space. The bed was the most comfortable bed I've ever slept on!! My only complaint was the bathroom. While it was beautiful and modern, it had a piece of frosted glass in the middle of the wall next to the toilet. While you couldn't see more than silhouettes through it, I found it a little uncomfortable and creepy! Overall though this was a great stay!
Comment from Hotel Management
Jul 17, 2014 by Walter, Hotel Management
Thanks for staying with us and we're glad you enjoyed your accommodations. Our friendly staff strives to make your stay comfortable and relaxing. The housekeeping team keeps the hotel in order and ensures your room, common areas, meeting spaces and dining facilities meet our standards. Glad you enjoyed our Hyatt Grand beds. Fun Fact: you can buy our mattresses and bedding online through Hyatt @ Home. Thanks for your review and we hope to see you again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Pleasant, updated hotel in great location.

Posted Jul 16, 2014
Pros: location, decor, staff
Cons: In the room I was in, the reading light by the bed was inaccessible (too far to reach) when you are in the bed.
Location: Merchandise Mart is just across the street. A nice food court is connected to the hotel for lots of quick dining options.
If you need to be in downtown, there is no better location. The hotel is updated and the staff is friendly.
Comment from Hotel Management
Jul 18, 2014 by Walter, Hotel Management
Thanks for staying with us! We are located in the heart of downtown Atlanta with many restaurants, bars, attractions within walking distance --and this includes AmericasMart. The Mart is across the street, allowing you some extra time to get everything together before a busy day at their shows. You also discovered Peachtree Center Mall, which is connected via an enclosed skybridge. The mall features ample fast food options for convenience. Next time you visit, try out any of our four restaurants, including the newly (re)opened Polaris! See you then.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for americas mart.

Posted Jul 15, 2014
I loved the hotel and the staff are remarkably friendly. The only downside was that I got there and the hotel parking was full, so I had to drive to a satellite parking area and pay $18, which I did not expect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Beautiful hotel and great location!

Posted Jul 15, 2014
Pros: Large, comfortable rooms.
Location: Wish we had more time to explore the area. We had a great choice of restaurants. We ate at Sweet Georgia Juke Joint and then went to Hard Rock Cafe.
Beautiful hotel in a great location! We only stayed one night, but want to return. The staff was incredibly friendly and helpful.
Comment from Hotel Management
Jul 15, 2014 by Walter, Hotel Management
Thanks for staying with us in our beautiful hotel. We are located in the heart of downtown within walking distance to multiple restaurants, bars, attractions and more. There is always somewhere new to visit/explore in downtown Atlanta. It's wonderful to hear that, within your one night stay, our hotel and friendly staff were able to have such an impact. We can't wait for you to visit us again, too! See you then.
5 out of 5
Recommended
for Couples
by A verified traveler

Fun weekend getaway in the city

Posted Jul 8, 2014
Pros: The bed
Cons: Darker curtains
The staff were extremely courteous and the room had a great view and a wonderfully comfortable bed. The noon checkout was great too! We could walk to the aquarium and to dinner and lunch eateries. The pool area was stylish, with covered booths and plenty of towels.
Comment from Hotel Management
Jul 9, 2014 by Walter, Hotel Management
Thanks for staying with us and we're pleased to hear your stay was comfortable and memorable. We are located in the heart of downtown Atlanta and within walking distance to many must-see attractions, including the Georgia Aquarium, World of Coca-Cola, (the new) Center for Civil and Human Rights, Centennial Olympic Park and much more. A nice walk in the city always makes for a pleasant stay. Glad you enjoyed our outdoor pool! Our friendly staff is always available to assist and give a helping hand. We look forward to seeing you on your next visit to the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Super friendly people, great location!

Posted Jul 4, 2014
Pros: Great location, people are amazingly friendly and the hotel is well maintained.
Cons: Guests shouldn't have to pay such a high fee to park a car!
Location: Georgia Aquarium, World of Coca Cola, restaurants and shops within walking distance.
The one thing I noticed was that the people of Atlanta are truly some of the nicest people. I know that has nothing to do with the hotel but it had to be said! The staff at the front desk were all pleasant and helpful. The room was super clean and comfortable. The location can't be beat if you want to see the Georgia Aquarium and World of Coca Cola - they are all within walking distance, less than 10 minutes. My only issue with this hotel was the parking fees. There's no place to park so you have to valet with the hotel. Usually, this isn't a problem but it's $32 PER NIGHT! $64 for us to park 2 nights and our car never moved from the time we got there until the time we left. We travel extensively and this was by far the most expensive parking fee we've paid. Of course, you can avoid having a car and it won't be an issue. The restaurant at the hotel was a little pricey but you got what you paid for - the buffet breakfast was well laid out and had some really great selections. Overall, I'd recommend this place and if we ever travel to Atlanta again, I'd most definitely stay there.
Comment from Hotel Management
Jul 8, 2014 by Walter, Hotel Management
Thanks for choosing Hyatt Regency Atlanta as your home away from home. As you mentioned we are nearby multiple restaurants, shops and must-see attractions — all within walking distance of the hotel. From the Georgia Aquarium and World of Coca-Cola, to the Center for Civil and Human Rights and Centennial Olympic Park plus multiple concert and sport venues, we couldn't be happier with our neighborhood. There is always something going on. It's great to know that our friendly staff was able to assist you and make your stay comfortable. The city has also established a hospitality team, City Ambassadors, who stand at popular intersections to answer any of your questions/give directions/be a friendly face. These ambassadors are a great asset to the city and make tourism a delight. Our hotel does offer valet parking, providing guests with 24-hour surveillance in an underground garage. If you are flying in to the city, the MARTA public transit train is a great alternative to driving. The train has a direct connection from the airport to the hotel (17 min. ride), plus many additional stops within Atlanta. For $5 round trip, you can't beat the convenience of MARTA. We appreciate your recommendation and look forward to seeing you on your next trip to the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Jun 28, 2014
Cons: Parking is the only negative. There is not enough parking and the lot 2 blocks away is one step away from abysmal.
The location is great and the room was very nice.
Comment from Hotel Management
Jul 2, 2014 by Walter, Hotel Management
Thanks for staying with us. Sorry to hear about your parking situation. We strive for our guests to be comfortable during their stay. We hope you will continue to stay with us on future trips to the city.