Ratings based on 1,923 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel for enjoyable downtown stay

Posted May 19, 2015
This was my second stay at this hotel. I enjoyed the convenient location and friendly and helpful staff. The room service meals which I ordered twice were tasty and quickly delivered.
Comment from Hotel Management
May 23, 2015 by Hyatt Regency Atlanta, Hotel Management
We're so pleased you chose to stay with us at Hyatt Regency Atlanta. Our central, downtown location is perfect for those arriving by plane as we are connected to the MARTA transit station (Peachtree Center Mall). As of this year we have rolled out a new initiative to keep our guests connected: complimentary WiFi. Glad you found this as a convenient amenity during your stay. Also, our rooftop lounge Polaris is a fantastic spot to relax and take in the beautiful views of our city. Glad you enjoyed and we look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami. FL

Nice Hotel, clean and excellent staff service.

Posted May 18, 2015
Location: Only bad thing related to this area is that Sundays most of businesses are closed.
Well located Hotel.. excellent service. Clean. Included internet. Excellent bar/restaurant on the roof with an amazing view.
Comment from Hotel Management
May 23, 2015 by Hyatt Regency Atlanta, Hotel Management
Thanks for returning to Hyatt Regency Atlanta for another stay at our conveniently located property. Our friendly staff is one of a kind and every gesture is of sincere care and hospitality. You even enjoyed our delicious Food & Beverage services in the comfort of your guest room. Thanks for staying with us and we look forward to your return!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Dallas, TX

Loved the Security Access to Elevators!

Posted May 17, 2015
Pros: Most everything except he nightly rate, more than others, but it was convenient. For safety purposes, loved the card access to the room elevators.
Cons: Price, bigger discount. I cut my trip by a day because of the nightly rate.
Location: Excellent access to food and shopping, Peachtree Center is connected to the hotel.
Great room, very clean, good shower with wide head...good selection of TV Channels. Staff was very friendly and helpful from the doormen to the housecleaning staff, excellent! Room was just enough for me. Excellent access to outside options for food, Peachtree Center Mall is attached to the hotel with a great Food Court, as well as shopping!
Comment from Hotel Management
May 18, 2015 by Hyatt Regency Atlanta, Hotel Management
Thank you for staying with us and sharing your experience with our team. You stayed in the Radius Tower, which requires guests to use their key card to access elevator service to their rooms. This extra step of security is favored by all the guests who stay in this tower. The Radius Tower also houses the 24-hour fitness center to allow guests to stay on their fitness-track during travels. We are also connected to Peachtree Center Mall, which offers an array of food options, shopping experiences and access to the MARTA train line. It's wonderful to know you found the value in all the amenities we provide at Hyatt Regency Atlanta. Come back and see us again, soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom L.A.

Pleasant hotel stay

Posted May 16, 2015
Pros: Staff
Cons: The bathroom was a little shabby
Location: There was a little mall attached to the hotel that was convenient. There are lots of places to eat.
Hotel staff went above and beyond to accommodate my needs.
Comment from Hotel Management
May 18, 2015 by Hyatt Regency Atlanta, Hotel Management
It's wonderful to hear you enjoyed your time with us. It's wonderful to hear our accommodations, amenities and professional staff could provide you with such a pleasant stay! We are connected to Peachtree Center Mall with offers a food court, shopping and direct access to the MARTA train station. We look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenience

Posted May 14, 2015
Convenient downtown location. Options available for both elegant and inexpensive quick meals on site.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

Posted May 9, 2015
It was a relaxing experience. The hotel's staff was excellent
Comment from Hotel Management
May 11, 2015 by Hyatt Regency Atlanta, Hotel Management
Thanks for choosing Hyatt Regency Atlanta and we look forward to your return!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Pros: At checkout there was fresh fruit to help yourself to. They offered a bottle of water for my trip.
Location: Really only slept in the room, had a very busy schedule. Didn't have time to explore.
The room was held to 1:00 am worked out for my late arrival.
Comment from Hotel Management
May 7, 2015 by Hyatt Regency Atlanta, Hotel Management
Thanks for staying with us and we're pleased to hear our accommodations were perfect for your travels. Though your schedule didn't leave much time for play, our 24-hour fitness center is perfect for schedules like yours. Glad we could make your stay memorable. Come back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

OSS Stay was awesome!!!

Posted Apr 27, 2015
Pros: everything
Cons: just upgrade the lighted mirrors in the room
Location: none
I truly enjoyed my stay however my only issue was that the lighted mirror did not work other than hat I loved it and will book again.
Comment from Hotel Management
Apr 30, 2015 by Hyatt Regency Atlanta, Hotel Management
Thank you for choosing Hyatt Regency Atlanta for your most recent stay in the city. We're pleased to hear you enjoyed your stay and the accommodations. We look forward to your stay and hope to see you again, soon!
2 out of 5
by A verified travelerfrom MS

Air Condition

Posted Apr 27, 2015
Our air wouldn't get cold. After putting it down to 65 we just gave up. Also we called to get our vehicle pulled down and we were told that they weren't taking any calls and that we would have to get our vehicle once we made it to the front desk
Comment from Hotel Management
Apr 30, 2015 by Hyatt Regency Atlanta, Hotel Management
We regret to hear that your stay did not meet your expectations. Our property does offer valet parking for interested guests and we provide this convenience to make traveling easier for our guests. We apologize this experience did not follow through and for any discomfort it presented during your stay. We do hope you will give our property another chance to show you the true value.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Panama City, Fl

Close to everything!

Posted Apr 19, 2015
Pros: Comfortable beds, quite room!
Location: Within walking distance to the World of Coco Cola, and the GA aquarium. Many great places to eat close by!
Great location, friendly staff, and everything we expected!
Comment from Hotel Management
Apr 23, 2015 by Hyatt Regency Atlanta, Hotel Management
It was a pleasure having you stay with us and enjoying all the nearby attractions and amenities downtown Atlanta has to offer. We are within walking distance to many must-see attractions (i.e. Georgia Aquarium, World of Coca-Cola, CNN Center, Centennial Olympic Park and more). In addition to the museums and attractions, there are great restaurants all around for you to enjoy — not to mention the three full-service restaurants we feature at the hotel. Next time you stay with us be sure to enjoy a cocktail and bites in our spinning, rooftop lounge Polaris. See you then!