Ratings based on 1,495 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Beautiful hotel very clean staff polite.

Posted Sep 15, 2014
From check in a great experience beautiful building,great location close to everything polite staff clean room great view exceeded my exspectation. I will be returning.
Comment from Hotel Management
Sep 16, 2014 by Walter, Hotel Management
Thanks for staying with us during your time in Atlanta! Our entire staff works diligently to ensure your stay is convenient and comfortable. From our Front Desk Agents to our Housekeeping team, everyone works together to provide you with a memorable experience. Glad all the friendly faces and excellent service will bring you back in the future. See you then!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Jersey

Very good hotel for business traveler

Posted Sep 14, 2014
Pros: Very friendly and efficient staff--answered all my questions and provided top notch service.
Cons: A larger business center would be great.
Location: Great location and easy access to MARTA and banking
This was a very comfortable hotel for my business trip
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Chicago

Cleaniness and space

Posted Sep 14, 2014
Pros: The best thing I liked was that it attached to a mall with a food court
Cons: A room with a balcony and bigger space.
Location: restaurants, museum, and train station
The room I booked was very small and had no balcony. Before when I stayed, I had a room with a balcony. The linen that was changed on my bed had a stain on it. I did complain and was sent a fresh cover, but still I was disgusted!
5 out of 5
Recommended
for Other
by A verified traveler

Perfect spot for DragonCon

Posted Sep 5, 2014
Pros: They are great at letting us be ourselves during this fancrazed insanity.
Cons: Putting the fridge behind a cabinet door was inconvenient. It's hard toopen both doors all the way because they are in opposite directions.
As always, the Hyatt was wonderful, the staff always friendly and efficient. I love this hotel and how it caters to all of the freaks who descend on it for the DragonCon Convention.
Comment from Hotel Management
Sep 8, 2014 by Walter, Hotel Management
Our hotel loves DragonCon and all the fun costumes and panel discussions. The Conners make the weekend one to remember! Our staff strives to make your stay memorable and one for the books. We hope to see you again during DragonCon 2015. It will be another fun-filled Labor Day weekend! See you then.
5 out of 5
Recommended
for Everyone
by A verified traveler

Week-end getaway

Posted Aug 26, 2014
Pros: Clean, friendly staff
Cons: Few more towels. The concierge could have been a little more helpful.
Location: Downtown Atlanta. Aquarium, world of Coke, Olympic Park, fairris wheel, many restaurants
Our room was very nice. A little on the small side, but very well layed out. It was very clean, which more than makes up for space. Over all just a great value for an exceptional place. Loved the restaurants and bar area. It was also close to all the sightes we wanted to see.
Comment from Hotel Management
Aug 29, 2014 by Walter, Hotel Management
Thanks for staying with us during your weekend getaway! Our guest rooms were designed with our guests in mind, to ensure everything you need is in arms' reach. Also, our housekeeping team ensures your room is fully stocked and up to your (and our) standards. Glad to hear you see the true value in our property! Our lobby bar, Twenty-Two Storys, is a great place to have a drink to unwind and hang out with friends. Also, there are multiple attractions within walking distance to the hotel. There's always something to do in downtown Atlanta. Glad you spent your weekend with us! See you soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

A Night away

Posted Aug 25, 2014
Nice hotel and stay! The staff was great! We went to OSS and it was nice to party and stay at the Hyatt afterwards.
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Glad you enjoyed your time with us! Come back and see us when you're ready for another getaway. See you then!
4 out of 5
Recommended
for Everyone
by A verified traveler from corbin ky

convenient location

Posted Aug 25, 2014
Pros: service and the valet people was extremely professional
Cons: cleanliness . room and hall ways needed vacuumed an no fridge in rooms.
Location: location was good and lots of things to do was very pleased with all this.
room was small they didnt tell us we would be on the radiant level i think is what they called it it was more or less a closet with a small an i do mean small bathroom.
Comment from Hotel Management
Aug 30, 2014 by Walter, Hotel Management
Thank you for staying with us and we're happy to hear that our friendly staff was accommodating during your stay. Our hotel consists of three separate towers, each providing various guest room layouts to meet all the traveling needs of our guests. The Radius Tower is located nearest Peachtree Center Mall (with ample fast food options plus MARTA transportation). That tower also provides key-entry elevators for added privacy, as well as complimentary wi-fi for guests. We hope you will come back and see us on your next trip to Atlanta.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Ambiance, lively, sleek & sexy

Posted Aug 25, 2014
The rooftop spinning lounge Polaris is a must see. The view is great & the food was delicious. FYI the kitchen closes as 10pm. It would have been nice to know this as we ordered our late dinner. All other service was exceptional. The room was comfortable with a balcony. Will definitely consider for future visits.
Comment from Hotel Management
Aug 29, 2014 by Walter, Hotel Management
Thanks for staying with us and for experiencing Polaris! With a bi-weekly menu and signature drinks, there is always something new at our rooftop, spinner. We do hope you will come back and see us on your next trip into the city!
4 out of 5
Recommended
for Everyone
by A verified traveler

Wrong size bed

Posted Aug 19, 2014
I was supposed to get a queen size bed and ended up with two doubles
3 out of 5
by A verified traveler from Virginia

Check your receipt...

Posted Aug 18, 2014
Check your receipts...the hotel charged me for three days of parking (instead of two) and drinks at the bar were suppose to be "free" per the clerk at check-in.