Ratings based on 1,569 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Very close to Walker Stalker Con

Posted Oct 21, 2014
The room was very nice and clean. The hotel services and staff were very accommodating and the bar area was a great place to hangout. Their market area was excellent when you needed to grab a quick snack or coffee on the run.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beds are to small

Posted Oct 20, 2014
The two double beds were to small for my three sons and myself. They should be queens.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel, close to market.

Posted Oct 20, 2014
Nice hotel with friendly staff, however our room seemed hot and we couldn't get it to cool off properly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hyatt stay in Atlanta

Posted Oct 19, 2014
What a beautiful hotel. The bathroom in my room was worth the stay alone. Clean rooms good service. Will stay here again
Comment from Hotel Management
Oct 20, 2014 by Walter, Hotel Management
It's wonderful to hear that your time with us was much enjoyed! Come back and see us whenever you are in the city again! See you then.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2014
Short but sweet. Just a one night stop on the way to another destination (a wedding).
Comment from Hotel Management
Oct 21, 2014 by Walter, Hotel Management
Glad we could be your home-away-from-home even if it was just for one night. Come back and see us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great hotel close to the Georgia Dome

Posted Oct 16, 2014
Pros: Walking distance to many downtown establishments, walking distance to The Georgia Dome, very friendly staff, and a great location.
Outstanding Hotel and staff. We just felt that our room was small. It was clean and modern. I have stayed in hotels in large cities such as Chicago and Los Angeles and this was by far the smallest room. We joked that it felt like an apartment in NYC. Lol. It wasn't anything that would keep us from staying there again. It was a great experience and we enjoyed our stay.
Comment from Hotel Management
Oct 17, 2014 by Walter, Hotel Management
Thanks for staying with us in the heart of downtown Atlanta! Glad you enjoyed the location and the many nearby attractions within walking distance of the hotel. Our friendly staff is always available to assist in any way possible. Next time you come for a visit, talk with our Front Desk Agents during check-in and learn about the many floor plans and room sizes we offer. See you then!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Pros: Complimentary Wi-Fi in the tower we stayed in
Very clean hotel. Staff was very friendly and welcoming.
Comment from Hotel Management
Oct 16, 2014 by Walter, Hotel Management
Thanks for staying with us and we're glad you enjoyed your guest accommodations and the complimentary internet. Our City Queen guest rooms are packaged with complimentary wi-fi, and it serves great for those on business trips. Come see us again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Nice hotel. Quiet room. Would stay here again. Only thing was valet parking was full but I guess because it was a busy weekend.
Comment from Hotel Management
Oct 16, 2014 by Walter, Hotel Management
Thanks for choosing our property for your trip to Atlanta. Glad you rested well in your quiet guest room and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Bears Win!!!

Posted Oct 15, 2014
Pros: The view from the 21st floor, the bar area, the room. Everything was wonderful.
Cons: More marketing on the Polaris. I was not able to go up to see it because I forgot you had this feature. Maybe more inviting way to bring people up.
Location: So many restaurants in the area even a Horse drawn carriage bought us back to the hotel one night.
Great!! We had a wonderful time at the Hyatt. Would definitely recommend the hotel.
Comment from Hotel Management
Oct 16, 2014 by Walter, Hotel Management
It's wonderful to hear that you enjoyed your time in the city and with Hyatt. You came in town for the Falcons v Bears game at the Georgia Dome, and hope you were pleasantly surprised with how near the two are located to each other. You may get there by foot/car/train –all of which are convenient. Next time you visit, be sure to put a trip to Polaris on the top of your list! We would love to have you up there. Thank you for your recommendation and we will see you next time!
2 out of 5
by A verified traveler

Tired! Uneven staff: many excellent, some not

Posted Oct 14, 2014
Pros: Location
Cons: fire that security team member
Could not locate my prepaid Expedia reservation & left me on my own to get it straightened out! Expedia was able to get me checked in about an hour later. Hotel's correction eventually applied the next day. Security team member engaged in vastly inappropriate conduct - as far as I know, situation never corrected.