Ratings based on 1,461 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Wrong size bed

Posted Aug 19, 2014
I was supposed to get a queen size bed and ended up with two doubles
3 out of 5
by A verified traveler from Virginia

Check your receipt...

Posted Aug 18, 2014
Check your receipts...the hotel charged me for three days of parking (instead of two) and drinks at the bar were suppose to be "free" per the clerk at check-in.
4 out of 5
by A verified traveler from South Carolina

Great hotel, too pricey!

Posted Aug 18, 2014
Pros: It was family friendly, staff was great and overall it was a beautiful hotel.
Cons: Improvement would come with giving the guest some amenities and not sticking a high cost to them. I pay a lot for the stay, so amenities where costly
Location: You have the Aquarium, Coca Cola exhibit, Civil and Human Rights exhibit, childrens museum and great shopping.
The hotel was beautiful and very cozy. I think that the staff went above and beyond to make you feel comfortable. The down side was the cost, you had to pay for internet services and the parking price was very outlandish. I think that I found over 10 other parking areas close in the vicinity that where almost 3x less then the hotel. The only reason I utilized the hotel parking is because I was from out of state and did not want to get lost.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted Aug 17, 2014
The hotel is really nice and the staff are really friendly. ..it was my husband's birthday so it was a mini vacation for us. The hotel clerk upgraded our room for us from a queen to king bed with no additional charge which was very thoughtful since he's 6'2..lol. We've decided that every time we are in that area that will be the hotel we will stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

So comfortable and friendly. Thanks!

Posted Aug 17, 2014
The staff were so friendly , the facilities are good.
4 out of 5
Recommended
for Everyone
by A verified traveler from tallahassee, fl

Excellent but....

Posted Aug 15, 2014
Don't leave anything in the room....cleaning crew isn't the most honest. I left a nice hat on the back of the bathroom door to only call the hotel after my flt landed. After speaking with multiple people and managers no one has turned anything in. FYI it's theirs after you leave.
2 out of 5
by A verified traveler from IN

A stay to forget

Posted Aug 13, 2014
Too much noise: Located in the radius tower, the room as mots rooms in this tower are connected to three elevators, with which I guess they form a circle--the room is thus exposed constantly to background. My room also overlooks the inner part of the hotel where the air conditioning machinery is located. Spartan facilities: The bathroom is very small. It has a sliding door and a shower stall--no bathtub. Conclusion: To me the Hyatt Regency name evokes comfort and luxury. Not a roadside Motel that costs $200 a night.
Comment from Hotel Management
Aug 16, 2014 by Walter, Hotel Management
We regret to hear your stay did not meet your expectations of our property. We are just coming off a $65 million renovation, where every decision was based on our guests and your needs. Our radius tower is a little different as the tower is circular. This tower is only accessible by key card, providing an extra sense of security to our guests. Also, this tower is directly above the 24-hour fitness center, providing quick and convenient access to keeping on track with your fitness goals. Peachtree Center Mall (and the MARTA train station) is connected to the hotel via an enclosed skybridge, and the Radius tower is closest to these two amenities. To help make your stay more comfortable, guests in our radius tower are provided complimentary wi-fi. We hope you will reconsider staying with us during your next trip to Atlanta. We have a lot to offer our guests, and would appreciate a second chance to show them off to you.
2 out of 5
by A verified traveler from Kentucky

Did not enjoy

Posted Aug 10, 2014
Pros: It was the host hotel for our convention.
Cons: Redesign those rooms. Clean room better.
We had some sort of corner room, with half a commode and no bathtub. No doubt, other rooms in the hotel were much better than ours. The Hyatt's attempt to use every inch of space proved to be an unfortunate decision on their part.
Comment from Hotel Management
Aug 11, 2014 by Walter, Hotel Management
We regret to hear your stay was not up to your expectations, nor our standards. Every department that makes up this hotel has trained their members to the highest of standards to provide a memorable experience for every guest. We hope you will give us another opportunity to show you why other guests see such great value in our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2014
The hotel is clean. Room is comfortable; except could have a little more space in bathroom. Love the fact that you need room key to access elevator bank to gain access to rooms
Comment from Hotel Management
Aug 8, 2014 by Walter, Hotel Management
Thanks for staying with us and we're glad you enjoyed your accommodations. Our Radius Tower does require your room key to access the elevators. Your safety and peace of mind is very precious to us. Come back and see us again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to visit and enjoy the downtown

Posted Jul 29, 2014
Pros: Very clean and staff was excellent
Cons: Very satisfied
Location: Restaurants
Stayed overnight just to get to enjoy the atmosphere of the downtown area--had a great time.
Comment from Hotel Management
Jul 30, 2014 by Walter, Hotel Management
Thanks for staying with us and we're happy to hear you enjoyed your stay in downtown Atlanta. We are surrounded by multiple restaurants and attractions, so all taste buds will be delighted. Thanks for choosing our property for your stay. Come back and see us!